Schedule - Verify Telephony/Mobile Service window
Path: Schedule > Events > Verify Telephony/Mobile Service
With the Verify Telephony/Mobile Service window, you can review and verify services that were sent either from the telephony vendor, mobile device, or tablet.
- When service gets into the application and passes the corresponding validation (separately for Telephony, Mobile, and Tablet), it appears in this window and is ready for verification.
- Visits from Homecare Mobile Tablet are automatically verified if the Allow Automatic Service Verification check box is selected in Administration > Configuration > Business Units > Settings > Scheduling, except those visits that due to some reason cannot be automatically verified.
- Such visits must be manually verified in the Verify Telephony/Mobile Service window.
- Visits from Homecare Mobile Tablet that did not pass validation appear in this window with messages describing why the verification has failed.
Important: Staff services for the patients with split billing will not be automatically verified, and will be shown in the Verify Telephony/Mobile Service window. If you manually verify those services, then the system will be able to check for any contract services for those patients and reconcile the claim(s) appropriately.
Associated pages
- About scheduling events
- About therapy visits
- Therapy visit highlighting
- About credential checks for scheduling resources
- Schedule New Event window
- Schedule visits for patient without specifying resource
- Schedule New Event window - authorizations hint
- Assign Authorizations to scheduled service
- Schedule event in patient mode
- Schedule - match resource with patient
- Schedule new event in staff mode
- Check resource credentials when scheduling visit
- Edit scheduled event
- Copy scheduled event
- Delete scheduled event
- Cancel scheduled event
- Indicate scheduled visit as PRN visit
- Capture patient signature for scheduled visit
- Retrieve patient signature for scheduled visit
- Match Resource dialog
- Available Roles window
- Schedule - Copy Weeks window
- Schedule - Copy week of schedules
- Schedule - Copy Week Conflicts window
- Schedule - resolve copy week conflict in List View
- Schedule - resolve copy week conflict in Calendar View
- Schedule - Delete Weeks window
- Schedule - Delete weeks of schedules
- Scheduling and Field Mode
- Scheduling Lookahead
- Schedule - Verify visits from Telephony/Mobile Service