Scheduling and Field Mode
When you delete previously scheduled visit in Field Mode, the application acts in the following ways:
- If you delete a visit in Field Mode, then in Host Mode it will be also deleted only if the corresponding Host Mode record has no other changes.
- Otherwise, the deletion from Field Mode is ignored (not applied in Host Mode) and synchronization continues.
- The Conflict History report shows the following message: "Attempted deletion of service was ignored - this service has been changed by another user. No user action is necessary."
- If you upload updates to the service that is already deleted in Host Mode, then the service is uploaded as a new record and the following message is shown on the Synchronization Register report: "Data could not be updated for service because another user deleted this service. Instead, this data has been uploaded as a new record, service ID . No user action is necessary."
In some cases, the inserted records may result in conflicts. When this happens, the Conflict History report shows the following message: "There is a Scheduling Conflict for [Patient ID and Name or Resource ID and Name] on [Day, Date, and Time, e.g. Wednesday 11/29/2002 at 3:00PM]. This schedule must be reviewed and corrected manually."
Patient List
During synchronization, Field Mode users can download all patients in the user's Business Unit, only patients of the user's team, or only patients specifically assigned to the user.
- If downloading only patients of the user's team, the application also downloads patients assigned to the user even if they are not in the team.
- To determine the patients to be downloaded, use Access Mode option of Administration > Configuration > Operators > Patient Access.
Associated pages
- About scheduling events
- About therapy visits
- Therapy visit highlighting
- About credential checks for scheduling resources
- Schedule New Event window
- Schedule visits for patient without specifying resource
- Schedule New Event window - authorizations hint
- Assign Authorizations to scheduled service
- Schedule event in patient mode
- Schedule - match resource with patient
- Schedule new event in staff mode
- Check resource credentials when scheduling visit
- Edit scheduled event
- Copy scheduled event
- Delete scheduled event
- Cancel scheduled event
- Indicate scheduled visit as PRN visit
- Capture patient signature for scheduled visit
- Retrieve patient signature for scheduled visit
- Match Resource dialog
- Available Roles window
- Schedule - Copy Weeks window
- Schedule - Copy week of schedules
- Schedule - Copy Week Conflicts window
- Schedule - resolve copy week conflict in List View
- Schedule - resolve copy week conflict in Calendar View
- Schedule - Delete Weeks window
- Schedule - Delete weeks of schedules
- Scheduling Lookahead
- Schedule - Verify Telephony/Mobile Service window
- Schedule - Verify visits from Telephony/Mobile Service