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Alert Types

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Alerts are message windows that appear when you open a form with alerts assigned to it. Alert types are assigned to clients in the Client Alerts form.
Note: If an alert is changed, any clients with that Alert Type assigned will receive the updated alert when it is next generated.

  1. Go to RADplus Utilities > Client Alert Management > Alert Types.
  2. Enter the new Alert Type ID or use Select Existing to choose from an existing alert.
    Note: Editing a caseload type creates a new caseload type definition.
  3. In the Description field, enter a description of this Alert Type.
  4. In the Message field, enter the text that displays in the Alert Type dialog box.
  5. In the Type of Alert field:
    • Select Error to create an Error Alert Type. Error alerts prevent the user from opening the form if No is selected for the user in the Allow Access to Clients with Client Alert Error field (User Definition form).
    • Select Warning to display a warning alert and allow the user to open the form.
  6. In the Active or Inactive field, select Active for an alert type to be available in the Client Alerts form.
  7. In the Active or Active for Date Range field:
    • Select Active to create an alert type that is not associated with a date range.
    • Select Active for Date Range for alerts that are active in a date range.
  8. In the Applicable Forms field, select forms to associate with the alert type.
    • Select All Forms to create an alert type associated to all myAvatar forms.
  9. For agencies where CareGuidance is configured, select Yes to enable Community Alerts for this alert type. A CareGuidance alert is generated in the My To Do's widget.
    Note: Community Alerts cannot be overridden at the client level on the Client Alerts form.
  10. Select Submit.
► SQL Tables
  • SYSTEM.RADplus_alert_user_types