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Field mode device update Netsmart Homecare

Field Mode users should synchronize a Field Mode device prior to the application server upgrade. After synchronization, you should not use your Field Mode device again until the server and the Field Mode device are updated to the new Netsmart Homecare version.

To upgrade your client workstation to the new release:

  1. Log in to Netsmart Homecare.
  2. If you were the last who logged in to Field Mode, select the Synchronize Now check box when logging in to enter the Host Mode.
  3. In the Netsmart Homecare Field Mode Data Synchronization window, make the appropriate selections, and then click Synchronize Now
    The Confirm dialog opens informing you that a new version of Netsmart Homecare is available. 
    Note: If you click the Sleep, then synchronize again at radio button in the After Synchronizing section, the application performs self-update automatically without user's confirmation
  4. Click Yes
    Self-update begins automatically and the Netsmart Homecare Self Update window opens. Do not shut down or disconnect your system during this process.
  5. After the system downloads and installs the files for the new version, synchronization begins. 
    Note: Depending on the version of Netsmart Homecare from which you upgrade, you may be prompted to log in again.
  6. When the synchronization is finished, the Field Mode Data Download window opens.
  7. Click OK, and then log in to Netsmart Homecare. At this time, the workstation is fully updated to the new version of Netsmart Homecare.

 

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