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Avatar MSO 2022 Release Notes


Requirements
Products

The following products are required before loading any Avatar MSO updates:

  • RADplus
  • Avatar MSO
Releases
Quarterly

Quarterly releases are a bundle of all individual updates released up to the date of generation. Quarterly releases do not require any prior quarterly releases.

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Avatar MSO 2022 Quarterly Release 2022.03  Sep 25, 2022
All updates for Avatar MSO 2022
837 Health Care Claim Institutional 837 Health Care Claim Professional Budget Tracking Claims Processing Client Merge Console Widget Contracting Provider Registration CPT Code Definition Create EOB Database Management Electronic Billing File Import Forms Foster Care MSO To Parent System Integration Mapping NX Performing Provider Provider Activity Registry Settings Retro Claim Adjudication Revenue Code Definition Service Authorizations Site Specific Section Modeling Web Services Widgets
Avatar MSO 2022 Quarterly Release 2022.02  Jun 24, 2022
All updates for Avatar MSO 2022
837 Health Care Claim Institutional 837 Health Care Claim Professional Budget Tracking Claims Processing Console Widget Create EOB Electronic Billing File Import Forms MSO To Parent System Integration Mapping NX Performing Provider Retro Claim Adjudication Service Authorizations Site Specific Section Modeling Web Services Widgets

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Monthly

A bundle of individual updates released since the prior monthly. Each monthly release requires the prior monthly release.

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Avatar MSO 2022 Monthly Release 2022.03.02  Nov 29, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.03.01
Claims Processing CPT Code Definition Create EOB NX Performing Provider Registry Settings Revenue Code Definition
Avatar MSO 2022 Monthly Release 2022.03.01  Oct 26, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.03.00
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing Functional Acknowledgement (999) File Reports
Avatar MSO 2022 Monthly Release 2022.03.00  Sep 30, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.02.02
Claims Processing NX
Avatar MSO 2022 Monthly Release 2022.02.02  Aug 26, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.02.01
Claims Processing CPT Code Definition Database Management Foster Care NX Provider Activity Registry Settings Revenue Code Definition Service Authorizations Widgets
Avatar MSO 2022 Monthly Release 2022.02.01  Jul 28, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.02.00
Claims Processing Client Merge Contracting Provider Registration File Import Foster Care NX Performing Provider Service Authorizations
Avatar MSO 2022 Monthly Release 2022.02.00  Jun 24, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.01.02
Budget Tracking Claims Processing Electronic Billing File Import NX Retro Claim Adjudication
Avatar MSO 2022 Monthly Release 2022.01.02  May 25, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.01.01
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing Console Widget Forms NX Service Authorizations Site Specific Section Modeling Widgets
Avatar MSO 2022 Monthly Release 2022.01.01  Apr 25, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.00.01
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing Create EOB MSO To Parent System Integration Mapping NX Performing Provider Web Services
Avatar MSO 2022 Monthly Release 2022.00.01  Feb 24, 2022
All updates since Avatar MSO 2022 Monthly Release 2022.00.00
Avatar MSO 2022 Monthly Release 2022.00.00  Jan 26, 2022
All updates for Avatar MSO 2022

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Individual

A list of individual updates for the Avatar MSO 2022 product. Each update may include other updates.

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Avatar MSO 2022 Update 36  Feb 22, 2023  •  2023.00.01
A new registry setting 'Enable Multiple Service Date Entry' has been added to Avatar MSO. When enabled, it will allow for the entry of service data to apply to multiple dates or to a date range in MSO Claim Processing forms.
Claims Processing Foster Care NX Registry Settings
Avatar MSO 2022 Update 22  Jan 30, 2023  •  2023.00.01
The issue is resolved where EOB CSV files are not being deposited in the Contracting Provider specific file folder.
Contracting Provider Registration NX Registry Settings
Avatar MSO 2022 Update 30  Jan 13, 2023  •  2023.00.00
An issue is resolved where the MSO Void processing fails to occur if the take back amount is less than the total charge, while the sum of previous retro take back amounts equal the difference between the current take back amount and total charge. This problem only occurs for services with fee over-rides.
NX Retro Claim Adjudication
Avatar MSO 2022 Update 38  Jan 10, 2023  •  2023.00.00
An issue is resolved where in the form 'Service Authorization', custom search results for CPT codes in Procedure Code Groups are not being displayed correctly.
NX Registry Settings Service Authorizations
Avatar MSO 2022 Update 31  Dec 30, 2022  •  2023.00.00
The following updates are included: 1) The duplicate file check for MSO 837 Professional and Institutional files are updated to use file names and ignore file paths. 2) MSO Background job checks are updated. 3)An issue is resolved where the error "RADPlusException: [Illegal Value]Compile1+464^EB837ICompile" would occur when an invalid admission date is specified in an 837 Institutional file.
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing Widgets
Avatar MSO 2022 Update 37  Nov 17, 2022  •  2022.03.02
Performance improvements have been made to the query process for 'SYSTEM.retro_claim_adjudications' table.
Create EOB
Avatar MSO 2022 Update 34  Nov 16, 2022  •  2022.03.02
The following issues are resolved: 1) APD rule 'Claim Submitter ID Already Successfully Processed' is incorrectly applied when a claim has been pended and placed in a new batch. 2) The error "[NOROUTINE]HADF1+19^HADF1" produced upon submission of the 'Performing Provider Registration' form.
Claims Processing Performing Provider
Avatar MSO 2022 Update 26  Nov 2, 2022  •  2022.03.02
The 'Enable Service Times' registry setting is updated to require 'Service Start Time' and 'Service End Time' fields in the Claim Processing forms if the 'Require Service Time' field in the CPT/Revenue Code Definition forms is set to 'Yes'.
Claims Processing CPT Code Definition NX Registry Settings Revenue Code Definition
Avatar MSO 2022 Update 24  Oct 21, 2022  •  2022.03.01
The issue is resolved where deleting a MSO 837 file does not delete the corresponding Functional Acknowledgement file.
837 Health Care Claim Institutional 837 Health Care Claim Professional Functional Acknowledgement (999) File
Avatar MSO 2022 Update 23  Oct 12, 2022  •  2022.03.01
The 'Claim Acknowledgement (277CA) File' process is updated to add support for Service Line Information segments.
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing Reports
Avatar MSO 2022 Update 32  Sep 21, 2022  •  2022.03.00
The issue is resolved where existing entries cannot be deleted in the 'Claim Processing Blackout' form.
Claims Processing NX
Avatar MSO 2022 Update 33  Sep 14, 2022  •  2022.03.00
The "[PROPERTY DOES NOT EXIST]ProcessFields+23^MSOWebServiceClaimEntryAPI *TravelTime,SYSTEM.ClaimEntryServiceObject" error which could occur during the ProviderConnect pre-adjudication process is resolved.
Claims Processing
Avatar MSO 2022 Update 21  Aug 18, 2022  •  2022.02.02
The issue is resolved where the error "[INVALID OREF]GetTab+88^UICHARTLIB" is produced when accessing the 'Service Authorization' chart.
Service Authorizations Widgets
Avatar MSO 2022 Update 15  Aug 15, 2022  •  2022.02.02
The 'Through Date' field is added to the 'Provider Activity Invoice' (Provider Activity Invoice Details) and 'Provider Activity Invoice with Override' (Provider Activity Invoice Details) forms. The InvoiceEntry web service is updated to include 'Activity Through Date'.
NX Provider Activity
Avatar MSO 2022 Update 20  Aug 3, 2022  •  2022.02.02
The following is included: 1) The 'Use ODS Group Service Calculation' and 'Maximum Travel Time (minutes)' fields are added to 'CPT Code Definition' and 'Revenue Code Definition'. 2) The 'Travel Time' and 'Group Service Units Per Day' fields are added to 'Claim Processing (CMS 1500)' (Service Detail), 'Claim Processing with Override(CMS 1500)' (Service Detail), 'Claim Processing (UB04)' (Service Detail), 'Claim Processing with Override (UB04)' (Service Detail), 'Fast Service Entry' (Fast Service Detail), and 'Fast Service Entry Submission' (Fast Service Detail). Note: The above fields are visible only when the 'Enable Client and Counselor Groups in Service Entry' registry setting is enabled. 3) The 'Start Date for 'Use ODS Group Service Calculation'' registry setting is added. 4) CPT trademark/Copyright labels are added to the forms 'CPT Code Definition', 'CPT Code Cross Reference', 'Provider Fee Definition', 'Copy Provider Fee Definition', 'Service Authorization', 'Contracting Provider Service Authorization', 'Funding Source Service Authorization', 'Automatic Authorization Approval Setup', 'MSO to Parent System Integration Mapping', 'Set Associated Codes' (CPT Codes), 'Contracting Provider Registration' (837 Defaults), 'Plan Definition' (Plan Coverage Definition) and the Claim Processing (Service Detail) forms.
Claims Processing CPT Code Definition Database Management NX Registry Settings Revenue Code Definition
Avatar MSO 2022 Update 27  Jul 29, 2022  •  2022.02.02
The 'SYSTEM.placement_disruption' table is added to CDR.
Foster Care NX
Avatar MSO 2022 Update 25  Jul 22, 2022  •  2022.02.01
The following issues are resolved: 1) The "SYSTEM.service_auth_svc" table is not being updated after member merge. 2) The error "This name is already in use by provider" is produced incorrectly in the 'Foster Home Registration' form.
Client Merge Foster Care NX Service Authorizations
Avatar MSO 2022 Update 16  Jul 20, 2022  •  2022.02.01
The following issues are resolved: 1) When the 'Sort File' option in the '835 Healthcare Claim Payment/Advice' form is selected and the 'Process' button clicked once, the system creates multiple identical files that are available to be selected. 2) Service Authorization file import is incorrectly rejecting records with invalid 'Type Of Authorization'.
File Import
Avatar MSO 2022 Update 11  Jun 28, 2022  •  2022.02.01
The following modifications are made: 1) The 'Performing Provider Association' form is added to Avatar MSO. This form will allow the user to assign Performing Providers to Contracting Provider Registrations without using the 'Contracting Provider Registration' form. 2) The following fields are added to the 'Contracting Provider Registration', 'Performing Provider Association' and 'Performing Provider Registration' forms: 'Performing Provider's Office Telephone (1)','Performing Provider's Office Telephone (2)','Performing Provider's Cellular Telephone', 'Performing Provider's Fax', 'Secondary Provider Identification Number'. 3) The 'Date Claims Received' field in the 'Fast Service Entry Submission' form is updated to default in the current date and will now remain disabled. 4) An issue is resolved where the 'Claim Status' field would become enabled when selecting an authorization from the 'Display Valid Authorizations' menu.
Claims Processing Contracting Provider Registration NX Performing Provider
Avatar MSO 2022 Update 18  Jun 22, 2022  •  2022.02.00
The issue is resolved where the error "[SUBSCRIPT]zGetOHCData+44^SYSTEM.msoservicecob.1" is produced when compiling an 837 5010 Professional or Institutional file via the 'Electronic Billing' form that includes MSO OHC services.
Claims Processing Electronic Billing NX
Avatar MSO 2022 Update 14  Jun 14, 2022  •  2022.02.00
The 'Void Claim Assignment' form is added to Avatar MSO.
NX Retro Claim Adjudication
Avatar MSO 2022 Update 9  Jun 3, 2022  •  2022.02.00
The error "A retro for this service will be created with information from Line #1. This line will be skipped." is resolved in the 'Retro Claim Adjudication' selection of the 'File Import' form.
File Import Retro Claim Adjudication
Avatar MSO 2022 Update 17  May 26, 2022  •  2022.02.00
The issue is resolved where retro take back amounts are not added back to the remaining amount in the budget account.
Budget Tracking NX Retro Claim Adjudication
Avatar MSO 2022 Update 13  May 18, 2022  •  2022.01.02
The issue is resolved where 277 files generated via the 'Claim Acknowledgement (277CA) File' form is incorrectly rejecting claims with pended services.
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing
Avatar MSO 2022 Update 2  May 17, 2022  •  2022.01.02
The following issues are resolved: 1) The error "[UNDEFINED]Predisplay1+68^GUISSTabModeling" produced when selecting 'Fast Service Entry Submission' in the 'Site Specific Section Modeling' form. 2) When a batch is closed via the 'Close Batch' form, COB/Third Party Liability grid data for pended services are not being copied to the pended batch. 3) User definitions are being copied when a new system code is created.
Claims Processing Forms NX Service Authorizations Site Specific Section Modeling
Avatar MSO 2022 Update 10  Apr 28, 2022  •  2022.01.02
A new form 'Provider File Attach' is added to Avatar MSO.
Console Widget NX Widgets
Avatar MSO 2022 Update 4  Apr 25, 2022  •  2022.01.01
The following issues are resolved: 1) The error "[UNDEFINED]FileClaimForm+5^MSOCLAIMFORMFile" produced on 837 automated posting. 2) The error "[UNDEFINED]Save997toClass+60^MSOEACK997Compile" produced on load of an 837 Professional or Institutional file and the error "[MAXNUMBER]Save997toClass+38^MSOEACK997Compile" produced on compile of an 837 Professional or Institutional file. 3) The 'SYSTEM.table_eob_core' table is not updated when an existing check date, check number, or check amount is removed via the 'Other EOB Information' form.
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing Create EOB NX
Avatar MSO 2022 Update 8  Apr 14, 2022  •  2022.01.01
The following issues are resolved: 1) Performing provider registration cannot be terminated after the existing registration date is modified to an earlier date. 2) The error "[SUBSCRIPT]DOSEGMENT+25^EB837pLoad" produced when loading an 837 5010 Professional file via the '837 Health Care Claim Professional' form, and the error "[SUBSCRIPT]DOSEGMENT+36^EB837iLoad" produced when loading an 837 5010 Institutional file via the '837 Health Care Claim Institutional' form.
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing NX Performing Provider
Avatar MSO 2022 Update 7  Apr 8, 2022  •  2022.01.01
The following updates are included: 1) An issue is resolved where the Avatar MSO 'Claim Entry' web service may not correctly file claim/service data. 2) An issue is resolved where using the 'File' or 'Delete' fields in the 'Service Filling' section of the 'MSO to Parent System Integration Mapping' form while claims are being filed from MSO to PM may result in claims incorrectly validating for EOB and EOB check numbers before filing.
MSO To Parent System Integration Mapping NX Web Services
Avatar MSO 2022 Update 12  Apr 5, 2022  •  2022.01.01
The issue is resolved where after an 837 5010 Professional or Institutional inbound file is posted and automatically re-adjudicated, OHC claim adjustment data in the SYSTEM.mso_claim_adjustments table is not retained, causing claim adjustment segments to not produce in the 837 generated in the parent PM system.
837 Health Care Claim Institutional 837 Health Care Claim Professional Claims Processing NX
Avatar MSO 2022 Update 3  Jan 11, 2022  •  2022.00.00
The "ProcessFields+23^MSOWebServiceClaimEntryAPI" issue which could occur when the 'WEBSVC.ClaimPreAdjuication' web service is used to pre-adjudicate claims is resolved.
Avatar MSO 2022 Update 1  Jan 10, 2022  •  2022.00.00
Avatar MSO 2021 is updated to Avatar MSO 2022

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