Avatar Cal-PM 'Cal-OMS Discharge' and 'Cal-OMS Annual Update' Forms
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Cal-OMS File Import
- Cal-OMS Annual Update
- Cal-OMS Discharge
- Cal-OMS Discharge Web Service
Scenario 1: 'Cal-OMS File Import' - Verification of Import File Processing
Specific Setup:
- Avatar Cal-PM Registry Setting 'Enable LA County Reporting Requirements' must be enabled (set to 'YC' or 'Y')
- One or more client(s) with episodes eligible for 'Cal-OMS Annual Update'/'Cal-OMS Discharge' record filing via import
- 'Cal-OMS File Import' file containing one or more valid Cal-OMS Annual Update and/or Cal-OMS Discharge import data rows including information/values for the following fields/segments:
- 'Has the client been linked to a stable housing during treatment?'
- 'If no, explain'
- 'If yes, what is the permanent housing arrangement?'
- 'Specify Other'
- 'Zip Code'
Steps
- Open Avatar Cal-PM 'Cal-OMS File Import' form.
- Select 'Upload New File' action and click 'Process Action' button.
- Load import file containing one or more valid Cal-OMS Annual Update and/or Cal-OMS Discharge import data row(s).
- Select 'Compile File' action and click 'Process Action' button.
- Click 'OK' button in file compilation confirmation dialog.
- Select 'Print Compilation Error(s)' action and click 'Process Action' button.
- Ensure that valid Cal-OMS Annual Update/Cal-OMS Discharge import data row(s) are successfully compiled.
- Click 'OK' button in file compilation confirmation dialog.
- Select 'Post File' action and click 'Process Action' button.
- Click 'OK' button in file compilation confirmation dialog.
- Open 'Cal-OMS Annual Update' or 'Cal-OMS Discharge' form for client with posted import row.
- In 'Cal-OMS Annual Update' or 'Cal-OMS Discharge' pre-display, select record posted via 'Cal-OMS File Import'.
- Click 'Edit' button.
- In 'Cal-OMS Annual Update' or 'Cal-OMS Discharge' form, ensure values are correct/expected value from import file data for the following stable/permanent housing information fields:
- 'Has the client been linked to a stable housing during treatment?'
- 'If no, explain'
- 'If yes, what is the permanent housing arrangement?'
- 'Specify Other'
- 'Zip Code'
Scenario 2: 'Cal-OMS Discharge' - Form Verification
Specific Setup:
- Avatar Cal-PM Registry Setting 'Enable LA County Reporting Requirements' must be enabled (set to 'YC' or 'Y')
- One or more client(s) with episodes eligible for 'Cal-OMS Discharge' record filing
- Crystal Reports or other SQL reporting tool
Steps
- Open Avatar Cal-PM 'Cal-OMS Discharge' form.
- Select client record/Cal-OMS Admission episode for Cal-OMS Discharge entry/edit.
- Click 'Add' button to enter new Cal-OMS Discharge record, or select existing Cal-OMS Discharge record for view/edit in pre-display and click 'Edit' button.
- Navigate to the 'Family/Social Data' section of form.
- Ensure the following fields are present in form (related to the 'Has the client been linked to a stable housing during treatment?' field/question):
- 'If yes, what is the permanent housing arrangement?'
- Selections/values available:
- 'Rental by client, no ongoing housing subsidy'
- 'Rental by client, with ongoing housing subsidy'
- 'Staying or living with family, permanent tenure'
- 'Staying or living with friends, permanent tenure'
- 'Other: specify'
- 'Specify Other'
- 'Zip Code'
- Ensure that if 'No' is selected in the 'Has the client been linked to a stable housing during treatment?' field, stable/permanent housing information fields noted above are disabled (and 'If no, explain' field is enabled for entry).
- Ensure that if 'Yes' is selected in the 'Has the client been linked to a stable housing during treatment?' field, stable/permanent housing information fields noted above are enabled for entry.
- Ensure that if 'Other: specify' is selected in the 'If yes, what is the permanent housing arrangement?' field, 'Specify Other' field is enabled for entry.
- Enter/select values for stable/permanent housing information fields noted above.
- Enter/select values for all other 'Cal-OMS Discharge' form fields as required/desired.
- Click 'Submit' button to file 'Cal-OMS Discharge' form/record.
- Open Crystal Reports or other SQL reporting tool.
- In Avatar Cal-PM SQL table 'SYSTEM.cal_oms_discharge', ensure that the following fields are present and reflect data filed via 'Cal-OMS Discharge' form:
- 'permanent_housing_code'
- 'permanent_housing_value'
- 'permanent_housing_zip'
- 'permanent_housing_other'
Scenario 3: 'Cal-OMS Annual Update' - Form Verification
Specific Setup:
- Avatar Cal-PM Registry Setting 'Enable LA County Reporting Requirements' must be enabled (set to 'YC' or 'Y')
- One or more client(s) with episodes eligible for 'Cal-OMS Annual Update' record filing
- Crystal Reports or other SQL reporting tool
Steps
- Open Avatar Cal-PM 'Cal-OMS Annual Update' form.
- Select client record/Cal-OMS Admission episode for Cal-OMS Annual Update entry/edit.
- Click 'Add' button to enter new Cal-OMS Annual Update record, or select existing Cal-OMS Annual Update record for view/edit in pre-display and click 'Edit' button.
- Navigate to the 'Family/Social Data' section of form.
- Ensure the following fields are present in form (related to the 'Has the client been linked to a stable housing during treatment?' field/question):
- 'If yes, what is the permanent housing arrangement?'
- Selections/values available:
- 'Rental by client, no ongoing housing subsidy'
- 'Rental by client, with ongoing housing subsidy'
- 'Staying or living with family, permanent tenure'
- 'Staying or living with friends, permanent tenure'
- 'Other: specify'
- 'Specify Other'
- 'Zip Code'
- Ensure that if 'No' is selected in the 'Has the client been linked to a stable housing during treatment?' field, stable/permanent housing information fields noted above are disabled (and 'If no, explain' field is enabled for entry).
- Ensure that if 'Yes' is selected in the 'Has the client been linked to a stable housing during treatment?' field, stable/permanent housing information fields noted above are enabled for entry.
- Ensure that if 'Other: specify' is selected in the 'If yes, what is the permanent housing arrangement?' field, 'Specify Other' field is enabled for entry.
- Enter/select values for stable/permanent housing information fields noted above.
- Enter/select values for all other 'Cal-OMS Annual Update' form fields as required/desired.
- Click 'Submit' button to file 'Cal-OMS Annual Update' form/record.
- Open Crystal Reports or other SQL reporting tool.
- In Avatar Cal-PM SQL table 'SYSTEM.cal_oms_annual_update', ensure that the following fields are present and reflect data filed via 'Cal-OMS Annual Update' form:
- 'permanent_housing_code'
- 'permanent_housing_value'
- 'permanent_housing_zip'
- 'permanent_housing_other'
Scenario 4: Cal-OMS Discharge Web Service - Verification of Web Service Filing
Specific Setup:
- Avatar Cal-PM Registry Setting 'Enable LA County Reporting Requirements' must be enabled (set to 'YC' or 'Y')
- Application utilizing the Avatar Cal-PM 'Cal-OMS Discharge' web service
- One or more client(s) with episodes eligible for 'Cal-OMS Discharge' record filing
Steps
- Using the 'Cal-OMS Discharge' web service (and/or 'Cal-OMS Discharge V2' web service), submit request to 'FileCalOMSDischarge' method to create or update Cal-OMS Discharge record.
- Confirm 'Cal-OMS Discharge' web service responds with confirmation data/ID on successful filing of 'FileCalOMSDischarge' method.
- Example:"<Confirmation>ClientID:111||EP:1||UniqueID:OMD.001</Confirmation>"
- Confirm 'Cal-OMS Discharge' web service responds with confirmation message on successful filing of 'FileCalOMSDischarge' method.
- Example:"<Message>Cal-OMS Discharge web service has been filed successfully.</Message>"
- Confirm 'Cal-OMS Discharge' web service responds with successful status value on successful filing of 'FileCalOMSDischarge' method.
- Example:"<Status>1</Status>"
- Open Avatar Cal-PM 'Cal-OMS Discharge' form and select client/episode/Cal-OMS Discharge record filed via web service for view/update.
- Confirm Cal-OMS Discharge record is created/updated in Avatar Cal-PM, with values/data submitted via web service, including the following fields:
- 'Has the client been linked to a stable housing during treatment?' ('LinkedToStableHousing')
- 'If yes, what is the permanent housing arrangement?' ('PermanentHousingArrange')
- 'Specify Other' ('PermanentHousingOther')
- 'Zip Code' ('PermanentHousingArrZip')
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Topics
• Cal-OMS
• NX
• Registry Settings
• Web Services
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Console Widget Viewer
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
Scenario 1: 'Console Widget Viewer' - 'Diagnosis' and 'Return From Leaves' forms.
Specific Setup:
- Tester has access to the 'Console Widget Viewer'.
- The 'Diagnosis' and 'Return From Leaves' forms have been added to the 'Console Widget Viewer'.
- Client A: Client has a diagnosis record. The client was placed on ‘Leave’ and has a 'Return From Leaves' record.
Steps
- Access the 'Console Widget Viewer' for the client.
- Verify that the 'Diagnosis' record displays correctly.
- Verify that the 'Return From Leaves' record displays correctly.
- Return to homeview.
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Topics
• Console Widget
• NX
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Cal-OMS Discharge
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Program Maintenance
- ClosedEpisodecheck
- Cal-OMS Discharge
Scenario 1: Cal-OMS Discharge - file a discharge
Specific Setup:
- The myAvatar Cal-PM system is setup for LASAPCS and enables multiple Cal-OMS admissions.
- Client A is admitted to a program that supports Cal-OMS.
- One or more Cal-OMS admissions exist for the client. Note the value of the 'Cal-OMS Type of Service' field.
- To test that the Cal-OMS Discharge field 'Mental Health Medication In The Last 30 Days' does not allow selection of 'Client unable to answer', please use a value other than "Nonresidential/Outpatient Detoxification" (3), "Residential Detoxification (hospital)" (4), or "Residential Detoxification (non-hospital)" (5), or 'Disability, "Developmentally Disabled".
- Client B is admitted to a program that supports Cal-OMS.
- One or more Cal-OMS admissions exist for the client. Note the value of the 'Cal-OMS Type of Service' field.
- To test that the Cal-OMS Discharge field 'Mental Health Medication In The Last 30 Days' does allow selection of 'Client unable to answer', please use one of the following values: "Nonresidential/Outpatient Detoxification" (3), "Residential Detoxification (hospital)" (4), or "Residential Detoxification (non-hospital)" (5), or 'Disability, "Developmentally Disabled".
Steps
- Open ‘Cal-OMS Discharge’ for Client A.
- Fill in desired data for the form.
- Select ‘'Client unable to answer.' in the ‘Mental Health Medication In The Last 30 Days' field.
- Validate that a message is received stating: Cannot select 'Client unable to answer' unless the Cal-OMS Type of Service is 'Nonresidential / Outpatient Detoxification ' (3), 'Residential Detoxification (hospital)' (4), or 'Residential Detoxification (non-hospital)' (5), or 'Disability' on the corresponding Cal-OMS Admission form is 'Developmentally Disabled'.
- Click [OK].
- Select a different value in the ‘Mental Health Medication In The Last 30 Days' field.
- Submit the form.
- Open ‘Cal-OMS Discharge’ for Client B.
- Fill in desired data for the form.
- Select ‘'Client unable to answer.' in the ‘Mental Health Medication In The Last 30 Days' field.
- Validate that no message is received.
- Submit the form.
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Topics
• Cal-OMS
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Compile/Edit/Post/Unpost Roll-Up Services Worklist
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Service Fee/Cross Reference Maintenance
- Guarantors/Payors
- Practitioner Numbers By Guarantor and Program
- Client Ledger
- Roll-Up Services Definition
- Compile/Edit/Post/Unpost Roll-Up Services Worklist
- Financial Eligibility
Scenario 1: Roll-Up Services Definition - Service Codes are User Defined with Durations
Specific Setup:
- Roll-Up Services Definition:
- The definition contains services that use a ‘Duration Range’ in the 'Service Fee/Cross Reference Maintenance' definition. Note the service code for the roll-up services, and the codes for the component services.
- Client A: Has ‘component service codes’ that are within the ‘Duration Range’, and some that are not in the ‘Duration Range’. The services are ready for the ‘Compile/Edit/Post/Unpost Roll-Up Services Worklist’ process.
Steps
- Open ‘Compile/Edit/Post/Unpost Roll-Up Services Worklist’.
- Enter the desired values to process the compile for the ‘Roll-Up Services Definition’.
- Review the report to ensure the data is correct.
- Post the Roll-Up Services Worklist’.
- Close the form.
- Open ‘Client Ledger’ and validate that the roll-up process correctly processed the services and fees.
- Close the form.
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Topics
• Roll-Up Service Definition
• Compile/Edit/Post/Unpost Roll-up Services Worklist
• NX
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Service Codes - Use Site or Service Based Appointment Color Coding
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Service Code Upload Process
- Service Code Upload Accepted Codes (2)
- Service Code Upload Rejected Codes (2)
- Dictionary Update (PM)
- Service Codes
Scenario 1: Registry Settings - Use Site or Service Based Appointment Color Coding
Scenario 2: Cal-PM - Service Code Upload Process - workflow and form validation
Specific Setup:
- 'Testing File 1'
- All columns will contain valid values.
- Note the values for the following columns for verification purposes:
- Service Code
- Service Code Definition
- Should This Visit Be Included On The CCD
- Save the file locally with a '.txt' extension.
- 'Testing File 2'
- All columns will contain valid values, except column 131, ‘Should This Visit Be Included On The CCD?’.
- In 'Should This Visit Be Included On The CCD?' put "Y" and in 'Is This Service a Visit' put "N" which disables the 'Should This Visit Be Included On The CCD?' field.
- Save the file locally with a '.txt' extension.
- 'Testing File 3'
- The file contains 1 valid row for the Accepted Report and 2 for the Rejected report.
- Save the file locally with a '.txt' extension.
Steps
- Open the 'Service Code Upload Process' form.
- Enter the file path for "Testing File 1" in the 'Filename' field.
- Select "Compile" in the 'Compile Or Post' field.
- Select desired value in the 'Override Existing Service Code' field.
- Click [Submit].
- Verify that a "Submitting" message is displayed which states: Compile completed. To review results, review accepted report.
- Leave the form open.
- Access the 'Service Code Upload Accepted Codes' form.
- Select "Testing File 1" in the 'Select Desired Service Code Import File Name' field.
- Click [Process].
- Verify that the 'Service Code Upload Accepted Report' displays.
- Verify the data matches the data in "Testing File 1" for: 'Service Code', 'Service Code Definition' and 'Should This Visit Be Included On The CCD'.
- Close the report and the form.
- Return to the open 'Service Code Upload Process' form.
- Select 'Post' in the 'Compile Or Post' field.
- Select desired value in the 'Override Existing Service Code' field.
- Click [Submit] and close the form.
- Access the 'Service Codes' form.
- Select "Edit" in the 'Add New or Edit Existing' field.
- Enter the service code from "Testing File 1" in the 'Service Code' field.
- Verify the data matches the data in "Testing File 1" for: 'Service Code Definition' and 'Should This Visit Be Included On The CCD?'.
- Close the form.
- Access the 'Service Code Upload Process' form.
- Enter the file path for "Testing File 2" in the 'Filename' field.
- Select "Compile" in the 'Compile Or Post' field.
- Select desired value in the 'Override Existing Service Code' field.
- Click [Submit].
- Verify that a "Submitting" message is displayed which states: Compile completed. To review results review rejected report.
- Leave the form open.
- Access the 'Service Code Upload Rejected Codes' form.
- Select "Testing File 2" in the 'Select Desired Service Code Import File Name' field.
- Click [Process].
- Verify that the 'Service Code Upload Rejected Report' displays.
- Validate that the 'Should This Visit Be Included On The CCD?' error message states: Due To 'Is This Service A Visit' Invalid Entry: 'Should This Visit Be Included On The CCD?' cannot be set when this field is not set to "Y".
- Close the report and the form.
- Access the 'Service Codes' form.
- Select "Edit" in the 'Add New or Edit Existing' field.
- Enter the service code from "Testing File 2" in the 'Service Code' field.
- Verify that the service code does not exist.
- Close the form.
- Access the "Service Code Upload Process" form.
- Enter the file path for "Testing File 3" in the 'Filename' field.
- Select "Compile" in the "Compile or Post" field.
- Click [Submit].
- Leave this form open.
- Access the "Service Code Upload Accepted Codes" form.
- Set the "Select Desired Service Code Import File Name" to Testing File 3.
- Click [Process].
- Validate "Service Code" from the report matches the first column in Testing File 3.
- Validate "Service Code Description" from the report matches the third column in Testing File 3
- Validate "Group Code" from the report matches the 11th column in Testing File 3.
- Validate "Insurance Charge Category" from the report matches the 12th column in Testing File 3.
- Validate "Is This Service A Visit" matches the 16th column in Testing File 3.
- Validate "Is this an ODS Group Service" matches the 132nd column of Testing File 3.
- Close the report and the form.
- Access the "Service Code Upload Rejected Code" form.
- Set the "Select Desired Service Code Import File Name" to Testing File 3.
- Click [Process].
- Validate 2 rows in the same file are listed as rejected.
- Close the report.
- Return to the open "Service Code Upload Process" form.
- Select "Post" in "Compile or Post" field.
- Click [Submit].
- Access the "Service Codes" form.
- Edit the "Service Code" from the "Service Code" from column 1 in Testing File 3.
- Validate the "Service Code Definition" matches column 3 in Testing File 3.
- Validate the "Group Code" matches column 11 in Testing File 3.
- Validate the "Insurance Coverage Category" matches column 12 in Testing File 3.
- Validate "Is This Service A Visit" matches column 16 in Testing File 3.
- Validate "Is This an ODS Group Service" matches column 132 in Testing File 3.
- Close report.
- Close all forms.
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Topics
• Registry Settings
• NX
• Service Codes
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ProviderConnect Enterprise - 'Sexual Orientation' data
Scenario 1: ProviderConnect Enterprise- Validate the 'PutProgramAdmission' action
Specific Setup:
- The 'Avatar CareFabric->ProviderConnect Enterprise->Contracting Providers->->->Enable External Connections' must be set to "Y".
- The 'Managing Organization Definition' form must be configured for a valid managing organization.
- A client must exist in the configured managing organization's system with the following on file: 'Date of Birth', 'Social Security Number', 'Employment Status', 'Sexual Orientation', and 'Education' (Client A).
- A practitioner must have a NPI that is mapped to a matching practitioner in the managing organization's system (Practitioner A).
Steps
- Access the 'Admission' form.
- Verify the 'Select Client' dialog is displayed.
- Enter the last name of the client that exists in the managing organization's system in the 'Last Name' field.
- Enter the first name of the client that exists in the managing organization's system in the 'First Name' field.
- Enter the sex of the client that exists in the managing organization's system in the 'Sex' field.
- Click [Search].
- Validate a "Search Results" message is displayed stating: No matches found.
- Click [OK] and [New Client].
- Validate a "Client" message is displayed stating: Auto Assign Next ID Number?
- Click [Yes].
- Enter the desired date in the 'Preadmit/Admission Date' field.
- Enter the desired time in the 'Preadmit/Admission Time' field.
- Select any program that is selected in the 'Associated Admission Programs' field in the 'Managing Organization Definition' form in the 'Program' field.
- Select the desired value in the 'Type Of Admission' field.
- Select desired value in the 'Source Of Admission' field.
- Enter "Practitioner A" in the 'Admitting Practitioner' field.
- Select the "ProviderConnect Enterprise Identifiers" section.
- Click [Add New Item].
- Select the defined managing organization in the 'External Organization' field.
- Click [Search].
- Select the matching client record in the 'Select Matching Client Record' dialog.
- Click [OK].
- Validate the 'External ID' field contains the client ID for the client in the managing organization's system.
- Click [Update Demographics].
- Validate an "Information" message is displayed stating: Client Demographics Information Updated.
- Click [OK].
- Select the "Demographics" section.
- Validate demographic fields have been updated to match the managing organizations record.
- Validate the 'Education' field contains the value on file in the managing organization's system.
- Validate the 'Employment Status' field contains the value on file in the managing organization's system.
- Validate the 'Sexual Orientation' field contains the value on file in the managing organization's system.
- Select the "Admission" section.
- Validate the 'Date of Birth' field contains the value on file in the managing organization's system.
- Validate the 'Social Security Number' field contains the value on file in the managing organization's system.
- Click [Submit].
- Access the 'ProviderConnect Enterprise Action Log'.
- Enter the desired date in the 'From Date' and 'Through Date' fields.
- Enter the desired time in the 'From Time' and 'Through Time' fields.
- Select the desired organization in the 'Managing Organization' field.
- Select "PutProgramAdmission" in the 'Action Name' field.
- Click [View Action Log].
- Verify the 'ProviderConnect Enterprise Action Log' Report is displayed.
- Validate the 'ProviderConnect Enterprise Action Log' Report contains a row for the 'PutProgramAdmission' action that was triggered from the 'Admission' form with a result of "Success".
- Close the report and the form.
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Topics
• Admission
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Service Code Upload Process
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Spreadsheet Remittance Posting
- Service Code Upload Process
- Service Code Upload Accepted Codes (2)
- Service Code Upload Rejected Codes (2)
Scenario 1: Validate 'Spreadsheet Remittance Posting' submission.
Specific Setup:
- The following registry setting has a value of “Y”: Avatar PM->Billing->Client Charge Input->->->Include Start - End Times.
- In “Client Lookup/Header Configuration Manager” set the “First Alternate Lookup” to “Subscriber Policy #”. This is in the “Alternate Lookup” section of the form.
- Have a client with services that are rendered and distributed to a primary guarantor (Guarantor A), that need to be transferred to another guarantor, (Guarantor B).
- Note the following for the eligibility records: “Coverage Effective Dates”, “Coverage Expiration Dates”, “Coverage Description”, “Level Start Date”, “Level End Date” and "Subscriber Policy Number". This information can be displayed in a popup window with hover functionality.
- Note the service: “Practitioner/Provider name”, “Duration”, "Start Time", “End Time”, and “Service Code Definition”. This information can be displayed in a popup window with hover functionality.
Steps
- Open "Spreadsheet Remittance Posting".
- Enter the "Subscriber Policy Number" in "Client".
- Validate that the correct client is displayed in the results.
- Enter the "Client ID" in "Client".
- Validate that the correct client is displayed in the results.
- Select the client.
- Select the "Episode" pertaining to the services.
- Select the "Guarantor A" in "Guarantor To Post For".
- Click [OK] on the guarantor balance message.
- Enter a "Posting Date".
- Enter a "Date of Receipt".
- Click [Launch Work Screen].
- Select a row.
- Hover over "Service Date".
- Validate that a popup window displays the following: "Provider", "Duration", "Start Time", "End Time" and "Service Code".
- Enter desired value in "Payment Amount".
- Select desired "Payment Code".
- Enter desired value in "Transfer Amount".
- Hover over the "Transfer Guar" field.
- Validate that a popup window displays the following: "Active Guarantor", "Coverage Effective Date", "Coverage Expiration Date", "Level Start Date", and "Level End Date".
- Select "Guarantor B'' in "Transfer Guar".
- Validate that the "New Balance" is correct.
- Repeat payments and/or transfer for additional rows.
- Click [Accept].
- Click [Submit].
Scenario 2: Cal-PM - Service Code Upload Process - workflow and form validation
Specific Setup:
- 'Testing File 1'
- All columns will contain valid values.
- Note the values for the following columns for verification purposes:
- Service Code
- Service Code Definition
- Should This Visit Be Included On The CCD
- Save the file locally with a '.txt' extension.
- 'Testing File 2'
- All columns will contain valid values, except column 131, ‘Should This Visit Be Included On The CCD?’.
- In 'Should This Visit Be Included On The CCD?' put "Y" and in 'Is This Service a Visit' put "N" which disables the 'Should This Visit Be Included On The CCD?' field.
- Save the file locally with a '.txt' extension.
- 'Testing File 3'
- The file contains 1 valid row for the Accepted Report and 2 for the Rejected report.
- Save the file locally with a '.txt' extension.
Steps
- Open the 'Service Code Upload Process' form.
- Enter the file path for "Testing File 1" in the 'Filename' field.
- Select "Compile" in the 'Compile Or Post' field.
- Select desired value in the 'Override Existing Service Code' field.
- Click [Submit].
- Verify that a "Submitting" message is displayed which states: Compile completed. To review results, review accepted report.
- Leave the form open.
- Access the 'Service Code Upload Accepted Codes' form.
- Select "Testing File 1" in the 'Select Desired Service Code Import File Name' field.
- Click [Process].
- Verify that the 'Service Code Upload Accepted Report' displays.
- Verify the data matches the data in "Testing File 1" for: 'Service Code', 'Service Code Definition' and 'Should This Visit Be Included On The CCD'.
- Close the report and the form.
- Return to the open 'Service Code Upload Process' form.
- Select 'Post' in the 'Compile Or Post' field.
- Select desired value in the 'Override Existing Service Code' field.
- Click [Submit] and close the form.
- Access the 'Service Codes' form.
- Select "Edit" in the 'Add New or Edit Existing' field.
- Enter the service code from "Testing File 1" in the 'Service Code' field.
- Verify the data matches the data in "Testing File 1" for: 'Service Code Definition' and 'Should This Visit Be Included On The CCD?'.
- Close the form.
- Access the 'Service Code Upload Process' form.
- Enter the file path for "Testing File 2" in the 'Filename' field.
- Select "Compile" in the 'Compile Or Post' field.
- Select desired value in the 'Override Existing Service Code' field.
- Click [Submit].
- Verify that a "Submitting" message is displayed which states: Compile completed. To review results review rejected report.
- Leave the form open.
- Access the 'Service Code Upload Rejected Codes' form.
- Select "Testing File 2" in the 'Select Desired Service Code Import File Name' field.
- Click [Process].
- Verify that the 'Service Code Upload Rejected Report' displays.
- Validate that the 'Should This Visit Be Included On The CCD?' error message states: Due To 'Is This Service A Visit' Invalid Entry: 'Should This Visit Be Included On The CCD?' cannot be set when this field is not set to "Y".
- Close the report and the form.
- Access the 'Service Codes' form.
- Select "Edit" in the 'Add New or Edit Existing' field.
- Enter the service code from "Testing File 2" in the 'Service Code' field.
- Verify that the service code does not exist.
- Close the form.
- Access the "Service Code Upload Process" form.
- Enter the file path for "Testing File 3" in the 'Filename' field.
- Select "Compile" in the "Compile or Post" field.
- Click [Submit].
- Leave this form open.
- Access the "Service Code Upload Accepted Codes" form.
- Set the "Select Desired Service Code Import File Name" to Testing File 3.
- Click [Process].
- Validate "Service Code" from the report matches the first column in Testing File 3.
- Validate "Service Code Description" from the report matches the third column in Testing File 3
- Validate "Group Code" from the report matches the 11th column in Testing File 3.
- Validate "Insurance Charge Category" from the report matches the 12th column in Testing File 3.
- Validate "Is This Service A Visit" matches the 16th column in Testing File 3.
- Validate "Is this an ODS Group Service" matches the 132nd column of Testing File 3.
- Close the report and the form.
- Access the "Service Code Upload Rejected Code" form.
- Set the "Select Desired Service Code Import File Name" to Testing File 3.
- Click [Process].
- Validate 2 rows in the same file are listed as rejected.
- Close the report.
- Return to the open "Service Code Upload Process" form.
- Select "Post" in "Compile or Post" field.
- Click [Submit].
- Access the "Service Codes" form.
- Edit the "Service Code" from the "Service Code" from column 1 in Testing File 3.
- Validate the "Service Code Definition" matches column 3 in Testing File 3.
- Validate the "Group Code" matches column 11 in Testing File 3.
- Validate the "Insurance Coverage Category" matches column 12 in Testing File 3.
- Validate "Is This Service A Visit" matches column 16 in Testing File 3.
- Validate "Is This an ODS Group Service" matches column 132 in Testing File 3.
- Close report.
- Close all forms.
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Topics
• Spreadsheet Remittance Posting
• Service Codes
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'CareConnect Inbox' - Referrals
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Ambulatory Progress Notes
- Treatment Plan
- Patient Health Questionnaire-9
- CareConnect Inbox
- Progress Notes (Group and Individual)
- Care Connect Inbox
- CareFabric Monitor
Scenario 1: 'CareConnect Inbox' POV - Send a referral with client attachments
Specific Setup:
- A client is enrolled in an existing episode (Client A).
- "Client A" has the records on file for the following: 'Ambulatory Progress Notes', 'Progress Notes (Group and Individual)', 'Treatment Plan', and 'Patient Health Questionnaire-9'.
- Must have access to the 'CareConnect Inbox' widget.
Steps
- Access the 'CareConnect Inbox' widget.
- Start a new referral.
- Select the desired contact in the 'Add Contact' field.
- Enter the desired value in the 'Subject' field.
- Search for and select the desired provider in the 'Provider Search' field.
- Search for and select "Client A" in the 'Client Search' field.
- Click [Attach CCD].
- Validate the generated CCD is displayed and click [Attach CCD].
- Click [Client Attachments].
- Select "Client A's" existing episode in the 'Episode' field.
- Select "Admission", "Ambulatory Progress Notes", "Progress Notes (Group and Individual)", "Treatment Plan", "Patient Health Questionnaire-9", and "Update Client Data" in the 'Forms to Attach' field.
- Click [Generate PDF].
- Validate all of the client attachment PDF's are displayed.
- Select the 'Admission' PDF.
- Validate the admission data is displayed.
- Select the 'Ambulatory Progress Notes' PDF.
- Validate the progress note data is displayed.
- Select the 'Progress Notes (Group and Individual)' PDF.
- Validate the progress note data is displayed.
- Select the 'Patient Health Questionnaire-9' PDF.
- Validate the assessment data is displayed.
- Select the 'Treatment Plan' PDF.
- Validate the treatment plan data is displayed.
- Select the 'Update Client Data' PDF.
- Validate the client data is displayed.
- Send the referral.
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Topics
• CareConnect Inbox
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'Outbound Referral History' form
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Outbound Referral History
Scenario 1: Outbound Referral History - Form Validations
Specific Setup:
- Must be configured for CareConnect.
- A client is enrolled in an existing episode (Client A).
Steps
- Access the 'Outbound Referral History' form.
- Select "Client A" in the 'Client Search' field.
- Click [New Row] in the 'Referrals' grid.
- Enter the desired value in the 'Receiving Organization' field.
- Select the desired provider in the 'Receiving Provider' field.
- Select the desired provider in the 'Referring Provider' field.
- Enter the desired value in the 'Reason For Referral' field.
- Enter the desired value in the 'Notes Field' field.
- Select the desired value in the 'Status' field.
- Click [Submit].
- Access the 'Outbound Referral History' form.
- Select "Client A" in the 'Client Search' field.
- Validate the 'Referrals' grid contains the record filed in the previous steps.
- Close the form.
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Topics
• Admission
• Update Client Data
• Admission (Outpatient)
• Discharge
• Pre Admit
• Pre Admit Discharge
• Call Intake
• Web Services
• Outbound Referral History
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Avatar Cal-PM Sub-System Code Program Restrictions
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
Scenario 1: 'Admission' - Verification of Form Pre-Display Program Restrictions for Sub-System Code
Specific Setup:
- One or more sub-system codes must be enabled/defined in Avatar Cal-PM, with no 'Associated Programs' assigned (via 'System Code Definition' form)
- One or more client record(s) with Admission/Episode record(s) existing in system
Steps
- Login to Avatar Cal-PM sub-system code with no Associated Program(s) defined/associated.
- Open 'Admission' form, selecting client where one or more Admission/Episode record(s) exist in system.
- Note - Acceptance testing may also be confirmed via Avatar Cal-PM 'Admission (Outpatient)' and/or 'Pre Admit' forms
- In 'Admission' form pre-display - ensure that pre-display includes no Admission/Episode records for client where no Associated Program(s) are defined/associated to current sub-system code (as only Admission/Episode records under Programs applicable to/allowed for current sub-system code are available, as defined in 'System Code Definition' form 'Associated Programs' field).
- Click 'Cancel' button to close 'Admission' form/pre-display.
- Login to Avatar Cal-PM sub-system code with one or more Associated Program(s) defined/associated.
- Open 'Admission' form, selecting client where one or more Admission/Episode record(s) exist in system.
- In 'Admission' form pre-display - ensure that pre-display includes only Admission/Episode records under Programs applicable to/allowed for current sub-system code (as defined in 'System Code Definition' form 'Associated Programs' field).
- Select existing record for view/update and click 'Edit' button to open Admission form/record (or click 'Add' or 'Cancel' buttons to add Admission record or close form/pre-display, respectively).
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Topics
• Admission
• Sub-System Code
• NX
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The 'ClientPreAdmitDischarge' web service
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Discharge
- Pre Admit Discharge
Scenario 1: Discharge a client via the 'ClientPreAdmitDischarge' web service
Specific Setup:
- A client is enrolled in an existing Pre Admit episode (Client A).
- Must have access to SoapUI or other web service tool.
Steps
- Access SoapUI for the 'ClientPreAdmitDischarge' - 'PreAdmitDischargeClient' web service.
- Enter the system code that will be used to log into Avatar in the 'SystemCode' field.
- Enter the user name that will be used to log into Avatar in the 'UserName' field.
- Enter the password that will be used to log into Avatar in the 'Password' field.
- Enter the desired date in the 'DateOfDischarge' field.
- Enter the desired practitioner in the 'DischargePractitioner' field.
- Enter the desired time in the 'DischargeTime' field.
- Enter the desired value in the 'TypeOfDischarge' field.
- Enter "Client A" in the 'ClientID' field.
- Enter the Pre Admit episode number to be discharged in the 'EpisodeNumber' field.
- Click [Run].
- Validate the 'Message' field contains: Client Discharge web service has been filed successfully.
- Select "Client A" and access the 'Pre Admit Discharge' form.
- Validate all populated fields are displayed as entered in the web service.
- Close the form.
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Topics
• Pre Admit Discharge
• Web Services
• Discharge
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'Electronic Billing' Support for Services Originating in Avatar MSO
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Electronic Billing
- Service Fee/Cross Reference Maintenance
Scenario 1: 'Electronic Billing' - Verification of 'Support MSO Other Healthcare Coverage' Registry Setting (Services Originating in Avatar MSO)
Specific Setup:
- Avatar Cal-PM Registry Setting 'Support MSO Other Healthcare Coverage' must be enabled
- Avatar Cal-PM Registry Setting 'Include Service Level Adjudication Info' must be enabled (and 'Include Service Level Adjudication Information (2430)' field set to 'Yes' via 'Guarantor/Program Billing Defaults' form '837 Professional' and/or '837 Institutional' section for applicable Guarantor/Program)
- Avatar MSO Registry Setting 'Add Support For The Input Of Third Party Payer Amounts' must be enabled
- One or more service(s) eligible for Avatar Cal-PM 837 Professional/837 Institutional file inclusion (via 'Electronic Billing' form) originating in Avatar MSO and including Third Party Payment/Adjustment 'Other Healthcare Coverage' information
Steps
- Open Avatar Cal-PM 'Electronic Billing' form.
- Note, acceptance testing may also be confirmed via Avatar Cal-PM 'Quick Billing' form/functionality
- Select 837 Professional or 837 Institutional in 'Billing Form' field.
- Enter/select 837 file sorting criteria, using values which will include service(s) originating in Avatar MSO.
- Click 'Process' button to sort/generate 837 Professional or 837 Institutional file.
- Select 'Dump File' in the 'Billing Options' field (or select 'Create File On Server' to review output file directly).
- Select 'Print' in the 'Print Or Delete Report' field.
- Select 837 Professional/837 Institutional file sorted which includes services originating in Avatar MSO, and click 'Process' button to display 837 outbound file data.
- In Avatar Cal-PM 837 Professional/837 Institutional format outbound electronic billing file data - for services originating via Avatar MSO and including Service-Level Third Party Payment/Adjustment 'Other Healthcare Coverage' information, ensure that 2430-SVD-03 Service Line Adjudication Product/Service ID in Avatar Cal-PM 837 file contains 2430-SVD-03 Service Code value from original Avatar MSO inbound claim/service Other Healthcare Coverage information with any modifiers if/where present.
- Examples:
- SVD*87755XX*7.5*HC:90806**11~
- SVD*87755XX*7.5*HC:90806:HA**11~
- SVD*87755XX*7.5*HC:90806:HA:HE**11~
- SVD*87755XX*7.5*HC:90806:HA:HE:HF**11~
- SVD*87755XX*7.5*HC:90806:HA:HE:HF:ZZ**11~
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Topics
• Electronic Billing
• Claims Processing
• NX
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