CareManager program intake
Manage program intake and discharge between CareManager and myEvolv.
Program Intake
Prerequisites:
- The client must exist in CareManager.
- In myEvolv the system administrator enters information for the CareManager integration (Agency > Service Locations > Outside Organizations > General Information).
- In CareManager, create a client with the status of 'Search'.
- In myEvolv, go to: Client > Client Information > Critical Information > Enrollment Information.
- In the Select Client lookup, select the client with the status of 'Search' that you created in CareManager.
Result: The client's program information from CareManager appears in the client's record in myEvolv.
Program Intake Reconciliation
Reconcile a CareManager client with a client in myEvolv. In CareManager, the client should have a status of 'Search'.
- In myEvolv, go to: Referral > Agency Referral > Referral Information > Referral Information.
- Create a referral.
- Still in myEvolv, go to: Client > Client Information > Critical Information > Enrollment Information.
- Search for and select the client.
- In the People Search, confirm that there is only one client with that name in myEvolv. The CareManager client has been reconciled with the myEvolv client.
Discharge a Client from a Program in CareManager
- In myEvolv, go to: Client > Client Information > Critical Information > Enrollment Information.
- In the Select Client lookup, search for and select the client.
Result: The client's program information displays. - In myEvolv, assign the client to a program.
- In CareManager, discharge the client.
Result: In myEvolv, only the program sent from CareManager should be end-dated. All the programs assigned in myEvolv should be active.
