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Un-approve and un-submit billed services

Users with granted permissions in myEvolv can un-approve/un-submit services that have been approved by a different user.

Prerequisites:

  1. Go to Taskbar > Supervisor > Supervisor > Service/Case Notes and Planning Approval.
  2. Select the worker who approved the service.
    • Use the filter Include services approved within to include the services you wish to un-approve.
  3. Select the services to be un-approved.
  4. Select Save.
  5. Now that the service has been un-approved, it can be un-submitted using the same steps as above.
  6. Un-submitted services can be edited and re-approved/re-submitted for billing.

 

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