Merge a duplicate person with a permanent person
Using the Merge utility in myEvolv, you can automatically move all of the duplicate person's events to the permanent person.
- Go to: Taskbar > System Maintenance > Application Maintenance > Merge.
- In the Duplicate Person panel, select Search People.
- Enter search criteria, then select Search.
- Select a person and select OK.
Result: The person's information displays at the top of the Duplicate Person panel. - In the Permanent Person panel, select Search People.
- Enter search criteria, then select Search.
- Select a person and select OK.
Results: The person's information displays at the top of the Permanent Person panel. Events for the duplicate person and the permanent person display side-by-side. - Select the right-facing arrow in the Duplicate Person header.
Result: In the Duplicate Person panel the items being merged have a line through them, indicating there are no errors with those items and the content can be merged with the permanent person.
Note: An alert icon in the Duplicate Person panel indicates a conflict with that item. Hover over the alert icon to see the conflict reason. Items with conflicts cannot be merged.- On the line with the conflict item, select the delete icon.
- In the Merge status panel, select the appropriate tab to review events with conflicts, unmerged events, and merged events.
- Optional. Before saving, select Cancel in the taskbar to undo changes and refresh the items listed in the Duplicate Person and Permanent Person panels.
- Select Save in the taskbar.
- Select Delete Duplicate at the right end of the taskbar to remove the duplicate person from the system.
