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OpenOffice Disabled - Perceptive

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When attempting to view documents in the myAvatar Clinical Document Viewer, the users receive the following error:

OpenOffice disabled

Symptoms

This error occurs when the user is attempting to view Office type documents (e.g. Word Documents, Excel Spreedsheets, etc.). The system is supposed to use the Perceptive Content Document Viewer (i.e. PCDViewer or Lite Viewer).

Resolution

The message is received when OpenOffice is disabled on the ImageNow server. Document rendering of these type of documents require an application on the ImageNow server to display them. Perceptive Software recommends the use of Apache OpenOffice to achieve this functionality. The application will need to be installed on the ImageNow server and the following options in the \Program Files\Apache Software Foundation\Tomcat 7.0\lib\docviewer.properties file will need to be altered:

    The installation directory for Tomcat may vary as newer versions are supported.

 

  1.     Set the openofficehome= option to the location of the Apache OpenOffice application.
  2.     Set the openoffice.disabled= to false to enable the use of OpenOffice or to true to disable its use.
# To disable use of openoffice if your site does not use office documents
#disableopenoffice=true
openofficehome=D:\\Program Files (x86)\\OpenOffice.org 3

# PCD Viewer Database Configuration
#       INOWSQLServer value is set in the local host file (C:\Windows\System32\drivers\etc\host
#           for self-hosted, it will have to be set to the IP of the clients SQL server.
#       .username=PCDViewer                             (for both PROD and UAT)
#       .password=   (for both PROD and UAT)
#       DataBaseName=pcdviewer                          (for both PROD and UAT)
database_1.name=ntstinowsql
database_1.showsql=false
database_1.dialect=org.hibernate.dialect.SQLServerDialect
database_1.driver=com.microsoft.sqlserver.jdbc.SQLServerDriver
database_1.url= jdbc:sqlserver://ntstinowsql:1433;DataBaseName=pcdviewer
database_1.username=PCDViewer
database_1.password=
database_1.generateddl=false
database_1.schema=dbo

#Integration Server URL
imagenow.url=http://127.0.0.1:8080/integrationserver/

#PCDViewer configuration
openoffice.disabled=true
annotations.editable=false
redactions.editable=false
colorrendering=true