Audit Log Report 3
Generate a report that details information traffic between ProviderConnect and Avatar MSO.
Steps
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In the Main Menu click Reports.
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Click Audit Log Report.
- Click ProviderConnect > MSO (Outgoing)
- View information traffic from ProviderConnect to Avatar MSO.
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Select the report status.
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Select the agency.
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Enter the client ID.
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Select the record type.
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Enter the report date range.
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Click Generate Report.
Note: If a transmission was not successful (Status column displays Errored), click Resubmit to resend the file.
- Click MSO > ProviderConnect (Incoming)
- View information traffic from Avatar MSO to ProviderConnect.
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Select the record type and report status.
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Select the agency.
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Enter the client ID.
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Enter text to search.
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Enter the report date range.
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Click Generate Report.
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If no selections are made the report displays all information for either transaction type.