Treatment
Client treatment information is display-only for ProviderConnect administrators.
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Treatment dates must be covered by service authorizations (Service Authorization form, Avatar MSO).
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The service must be covered by a service authorization (Service Authorization form, Avatar MSO, and in service authorizations filed in ProviderConnect).
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The provider must have been registered in the Contracting Provider Registration form, Performing Provider's Information section (Avatar MSO).
Steps
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In the Main Menu click Lookup Client.
- The Search Criteria screen displays.
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Enter the client's name, ID, social security number.
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Select the provider agency associated to the client.
- To display all clients, enter no data, click Search.
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In the Search Results screen click the client ID number.
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In the Client Sidebar menu click Treatment.
- In the client sidebar menu click the client provider to view treatment information for that provider.
- Click All Providers to view treatment information for all the client's providers.
The Treatment History section displays previous client treatments. Select the fiscal year, click View to view treatments for the fiscal year.
Clicking a transaction date ('TX Date' column) displays treatment information in the Service Details From MSO screen.
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The Unit History section displays CPT or revenue codes that have been authorized for service, and the remaining number of units for the authorization.
The units left amount updates when treatments are submitted through ProviderConnect or Avatar MSO.
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The Treatment Billing Summary section displays billing activity for the client.
Cost of service does not display until the service has been adjudicated in Avatar MSO.