California
California-specific information can be found all over the Netsmart Resource Center. This page provides some of the most important links to helpful sections throughout the myAvatar section of the NRC.
If you need support, there is a support line dedicated to California myAvatar clients: 800-249-2285.
With this support line you have:
- Access to California-specific resources to guide you in your journey
- Aligned support associates who know and understand California workflows
- Prioritization in call queue
You still have the same access to log cases via our online portal, NetsmartCONNECT, if needed.
California documentation
- CalPM Onboarding - Learn the basics about myAvatar Cal-PM.
- CalPM Referral/Intake - Learn how to use various forms in myAvatar Cal-PM for referrals and admissions.
- CalPM Checkin/out - Learn more about admissions and discharges in myAvatar Cal-PM.
- CalPM Providing Care - Find documentation for using myAvatar Cal-PM when providing client care.
- CalPM Billing - Learn more about Account Management and Billing in myAvatar Cal-PM.
- CalPM Reporting - Find documentation about California data reports, census management reports, and service reports in myAvatar Cal-PM.
- CalPM Configuration - Find System Administrator documentation for configuring myAvatar Cal-PM features.