Multi-day events and timesheets

To have the actual time spent completing a multi-day assessment appear in timesheets and staff productivity reports, staff members need to enter the duration for completing the assessment on the Service Entry form.

Example: 

Incorrect: Assessment is started on 1/1/2023 and completed on 1/3/2023 and no duration is entered. The system calculates the time spent as two days, which would negatively affect the accuracy of staff productivity reports.

Correct: Assessment is started on 1/1/2023 and completed on 1/3/2023 and a duration of 120 minutes is entered (the amount of time spent completing the assessment). The system calculates the time spent as two hours.