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Remove alerts from Alert inbox

Use the Alerts Manager to remove any read, unread, and archived alerts from a staff member's Alerts inbox. 

Prerequisite:

  • A staff member linked to a System Administrator navigation scheme

  1. Go Taskbar > System Maintenance > Application Maintenance > Alerts Manager.
  2. Enter search criteria for at least one of the following items: 
    • Sender - name of the staff member who sent the alert
    • Receiver - name of the staff member who received the alert
    • Subject - subject of the alert
    • Message - a word in the message
  3. Optional. Select the Include Read Messages checkbox.
  4. Select Get Alerts.
    Result: A table displays a list of all alerts that match the search criteria you entered.
  5. In the table:
    • Select the checkbox in the far left column for each alert you want to delete.
      OR 
    • Select the checkbox in the far left column in the table header to select all alerts.
  6. Select Remove Selected Alerts.
  7. In response to the message that says deleting alerts cannot be reversed, select OK.
    Result: The selected alerts are removed from the Alerts inbox for the applicable staff member.

 

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