Remove alerts from Alert inbox
Use the Alerts Manager to remove any read, unread, and archived alerts from a staff member's Alerts inbox.
Prerequisite:
- A staff member linked to a System Administrator navigation scheme
- Go Taskbar > System Maintenance > Application Maintenance > Alerts Manager.
- Enter search criteria for at least one of the following items:
- Sender - name of the staff member who sent the alert
- Receiver - name of the staff member who received the alert
- Subject - subject of the alert
- Message - a word in the message
- Optional. Select the Include Read Messages checkbox.
- Select Get Alerts.
Result: A table displays a list of all alerts that match the search criteria you entered. - In the table:
- Select the checkbox in the far left column for each alert you want to delete.
OR - Select the checkbox in the far left column in the table header to select all alerts.
- Select the checkbox in the far left column for each alert you want to delete.
- Select Remove Selected Alerts.
- In response to the message that says deleting alerts cannot be reversed, select OK.
Result: The selected alerts are removed from the Alerts inbox for the applicable staff member.
