CareLink Transaction Management
Display transactions sent from myAvatar MSO to CareLink.
Avatar MSO > System Maintenance > CareLink Transaction Management
Transactions that were rejected by CareLink can be sent again in this form.
Transactions to CareLink can fail if:
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Interface errors occur when there are network issues.
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Network issues are attempted to be resolved, using the time interval setup (Download Interval (In Seconds) field, CareNet System Defaults form).
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SQL errors occur when CareLink rejects a transaction. Once corrected the transaction must be resent through this form.
The following fields filter the display of the MSO to CareLink Transactions screen:
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In the Transaction From Date field, enter the beginning transaction date. If no date is entered, all dates display.
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In the Transaction Thru Date field, enter the ending transaction date. If no date is entered, all transactions display.
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In the Transaction Status field, select the transaction type:
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Successful - display successful transactions.
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Interface Errors - display failed transactions.
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SQL Errors - display rejected transactions.
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All - display all transactions.
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The Transactions field displays transaction details and reason the transaction failed (if appropriate).
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Click View Details to display the MSO to CareLink Transactions screen. Select the transactions, click Ok.
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Click Send Transaction(s) the transactions to resubmit the selected transaction.