ProviderConnect Sexual Orientation/Gender Identification/Veteran Field Updates
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Admission
- ProviderConnect - Add New Client/Client Search
- ProviderConnect - Demographic
- ProviderConnect - Look Up Client
- ProviderConnect - Provider Admission Form
- Demographic
- Look Up Client
- Update Client Data
Scenario 1: ProviderConnect 'Admission' - Form and Filing Verification (Avatar Cal-PM Connected System)
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar Cal-PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'True'
- ProviderConnect System Configuration Item 'ProviderAdmissionFieldList' may optionally include value 'OtherClientData' (to enable Veteran information fields in ProviderConnect 'Admission' form)
- 'Add New Client/Client Search', 'Create Avatar Admission' and 'View Avatar Admission' permissions must be assigned to user/access group
Steps
- From ProviderConnect Main Menu, navigate to 'Add New Client/Client Search' form (or 'Lookup Client' form to enter Admission/episode for existing client).
- Enter client search criteria field values and click 'Search' button.
- With client search results displayed, click 'Create Admission For New Client' button to open 'Provider Admission' form for new client record (or 'Create Admission Record' button in 'Provider Admission' pre-display if entering Admission/episode for existing client).
- In 'Provider Admission' form for new client, enter 'Admission Date', 'Admission Time', 'Program', 'Admitting Practitioner' and any other required fields.
- Ensure that the following fields are present in the ProviderConnect 'Provider Admission' form:
- 'Gender Identity'
- 'Gender Identity (Please Describe)'
- 'Sexual Orientation'
- 'Sexual Orientation (Please Describe)'
- Select value in 'Gender Identity' field.
- Ensure that the 'Gender Identity (Please Describe)' field is enabled and required if value 'Additional gender category or other, please specify' is selected in 'Gender Identity' field; enter value in 'Gender Identity (Please Describe)' field if enabled/required.
- Select value in 'Sexual Orientation' field.
- Ensure that the 'Sexual Orientation (Please Describe)' field is enabled and required if value 'Something else, please describe' is selected in 'Sexual Orientation' field; enter value in 'Sexual Orientation (Please Describe)' field if enabled/required.
- Ensure that the 'Are you heterosexual, lesbian, gay, bisexual, transgender or do you question your sexual orientation?' field is not present/is removed from the ProviderConnect 'Provider Admission' form.
- Enter/select value for the following Veteran information fields in the ProviderConnect 'Provider Admission' form if enabled/present:
- 'Veteran' (Yes/No)
- 'Military Related Disability'
- 'Military Branch of Service'
- 'Military Service From'
- 'Military Service To'
- Enter/select values for any other fields in form as required/desired.
- Click the 'Save Admission' button to file 'Provider Admission' form/record.
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form (or refresh/reopen 'Provider Admission' pre-display if using existing client record).
- Enter values for search criteria using values filed in 'Provider Admission' form for new client record.
- Click the 'Search by Criteria' button.
- Ensure that single distinct new client record/episode is present in search results for Admission/new client record filed via 'Provider Admission' form with Client ID/Episode ID value assigned by Avatar system (or confirm single new Admission/Episode row is present in 'Provider Admission' pre-display if using existing client record).
- Open ProviderConnect client record and navigate to 'Demographic' pre-display sidebar tab.
- In ProviderConnect 'Demographic' form, ensure that demographic field values entered/filed via 'Provider Admission' form are present.
- In Avatar Cal-PM system, open the Client Search dialog (via 'My Clients' widget or 'Admission' form).
- Enter values for client search criteria using values filed in ProviderConnect for new client Admission (or existing client/new episode).
- Click the 'Search' button.
- Ensure that single distinct new client record is present in search results for Admission/new client record filed via ProviderConnect (or confirm single new Episode row is present in 'Admission' pre-display if using existing client record).
- Open Avatar Cal-PM 'Admission' form for client/episode filed via ProviderConnect.
- In Avatar Cal-PM 'Admission' form - ensure all field values entered/filed via ProviderConnect 'Provider Admission' form are present, including values for following fields where entered/filed:
- 'Gender Identity'
- 'Gender Identity (Please Describe)'
- 'Sexual Orientation'
- 'Sexual Orientation (Please Describe)'
- 'Veteran'
- 'Military Related Disability'
- 'Military Branch of Service'
- 'Military Service From'
- 'Military Service To'
Scenario 2: ProviderConnect 'Demographic' - Form and Filing Verification (Avatar Cal-PM Connected System)
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar Cal-PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'True'
- 'View Demographic' and 'Edit Demographic' permissions must be assigned to user/access group
Steps
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form.
- Enter client search criteria field values and click 'Search by Criteria' button.
- Open ProviderConnect client record and navigate to 'Demographic' pre-display sidebar tab.
- Ensure previous/most recent values filed via ProviderConnect and/or Avatar Cal-PM 'Admission'/'Update Client Data' forms are present for all fields in ProviderConnect 'Demographic' form on entry/display.
- Ensure that the following fields are present in the ProviderConnect 'Demographic' form (including previously entered/filed values where available):
- 'Gender Identity'
- 'Gender Identity (Please Describe)'
- 'Sexual Orientation'
- 'Sexual Orientation (Please Describe)'
- Select value in 'Gender Identity' field.
- Ensure that the 'Gender Identity (Please Describe)' field is enabled and required if value 'Additional gender category or other, please specify' is selected in 'Gender Identity' field; enter value in 'Gender Identity (Please Describe)' field if enabled/required.
- Select value in 'Sexual Orientation' field.
- Ensure that the 'Sexual Orientation (Please Describe)' field is enabled and required if value 'Something else, please describe' is selected in 'Sexual Orientation' field; enter value in 'Sexual Orientation (Please Describe)' field if enabled/required.
- Ensure that the 'Are you heterosexual, lesbian, gay, bisexual, transgender or do you question your sexual orientation?' field is not present/is removed from the ProviderConnect 'Demographic' form.
- Ensure that the following fields are present in the ProviderConnect 'Demographic' form (including previously entered/filed values where available):
- 'Veteran' (Yes/No)
- 'Military Related Disability'
- 'Military Branch of Service'
- 'Military Service From'
- 'Military Service To'
- Enter/select value for one or more Veteran information fields listed above.
- Enter/select/update values for any fields in 'Demographic' form as desired.
- Click the 'Save Record' button to file ProviderConnect 'Demographic' form/record updates.
- In Avatar Cal-PM system, open Avatar Cal-PM 'Admission' or 'Update Client Data' form for client where Demographic information updated/filed via ProviderConnect.
- In Avatar Cal-PM 'Admission' or 'Update Client Data' form - ensure all field values entered/updated/filed via ProviderConnect 'Demographic' form are present, including values for following fields where applicable:
- 'Gender Identity'
- 'Gender Identity (Please Describe)'
- 'Sexual Orientation'
- 'Sexual Orientation (Please Describe)'
- 'Veteran'
- 'Military Related Disability'
- 'Military Branch of Service'
- 'Military Service From'
- 'Military Service To'
Scenario 3: ProviderConnect 'Demographic' - Verification of Member Demographic Information Receipt From Avatar Cal-PM
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar Cal-PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'True'
- 'View Demographic' permission must be assigned to user/access group
Steps
- In Avatar Cal-PM system, open Avatar Cal-PM 'Admission' or 'Update Client Data' form for new or existing client record.
- For existing client records, ensure previous/most recent values filed via Avatar Cal-PM and/or ProviderConnect are present for all fields in 'Admission' or 'Update Client Data' form.
- Enter or edit values for one or more Demographic data fields (Examples: 'Client Address', 'Date of Birth', 'Social Security Number').
- Enter/select value for 'Gender Identity' field (and enter value for 'Gender Identity (please describe)' field if applicable).
- Enter/select value for 'Sexual Orientation' field (and enter value for 'Sexual Orientation (please describe)' field if applicable).
- Enter/select values for one or more of the following Veteran information fields:
- 'Veteran'
- 'Military Related Disability'
- 'Military Branch Of Service'
- 'Military Service From' / 'Military Service To'
- Enter/edit values for all other Avatar Cal-PM 'Admission' or 'Update Client Data' form fields as desired/required.
- Click 'Submit' button to file updated Client/Member Demographic data in Avatar Cal-PM and transmit to ProviderConnect.
- Log in to ProviderConnect system.
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form.
- Enter lookup criteria for desired client and click 'Search by Criteria' button.
- In 'Client Lookup' results, open client record for view.
- Navigate to 'Demographic' pre-display tab/form.
- In ProviderConnect 'Demographic' form, ensure that values filed via Avatar Cal-PM are present in ProviderConnect system, including the following fields:
- 'Gender Identity' (and 'Gender Identity (Please Describe)' if applicable)
- 'Sexual Orientation' (and 'Sexual Orientation (Please Describe)' if applicable)
- 'Veteran'
- 'Military Related Disability'
- 'Military Branch Of Service'
- 'Military Service From' / 'Military Service To'
Scenario 4: ProviderConnect Client Demographic Information - Verification of Sex/Gender Identity/Sexual Orientation Information Conversion (Avatar Cal-PM Connected System)
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar Cal-PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'True'
- Existing ProviderConnect Client Demographic/Admission episode record(s) including values for the following updated fields (prior to ProviderConnect v2023.2.1 installation):
- 'Sex'
- 'Are you heterosexual, lesbian, gay, bisexual, transgender or do you question your sexual orientation?'
- 'Veteran'
- 'Military Related Disability'
- 'Military Branch Of Service'
- 'Military Service From'
- 'Military Service To'
Steps
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form.
- Enter lookup criteria for desired client and click 'Search by Criteria' button (searching/selecting client record existing prior to installation of Netsmart ProviderConnect version 2023.2.1, where values exist for one or more Sex/Sexual Orientation/Veteran information fields noted in 'Setup').
- In 'Client Lookup' results, open client record for view.
- Navigate to 'Demographic' pre-display tab/form.
- Ensure that the following fields/values in ProviderConnect 'Demographic' record/form are populated/updated as specified for existing client records following installation of Netsmart ProviderConnect version 2023.2.1:
- 'Sex' field values
- If 'Sex' = 'MTF' (Transgender (M To F)) prior to update, 'Sex' value = 'M' (Male) following update installation
- If 'Sex' = 'FTM' (Transgender (F to M)) prior to update, 'Sex' value = 'F' (Female) following update installation
- 'Sexual Orientation' field values
- If 'Are you heterosexual...' = '1' (Heterosexual/Straight) prior to update, 'Sexual Orientation' value = '20430005' (Straight or heterosexual) following update installation
- If 'Are you heterosexual...' = '2' (Lesbian (female)) prior to update, 'Sexual Orientation' value = '38628009' (Lesbian, gay or homosexual) following update installation
- If 'Are you heterosexual...' = '3' (Gay (male)) prior to update, 'Sexual Orientation' value = '38628009' (Lesbian, gay or homosexual) following update installation
- If 'Are you heterosexual...' = '4' (Bisexual) prior to update, 'Sexual Orientation' value = '42035005' (Bisexual) following update installation
- If 'Are you heterosexual...' = '5' (Unsure / Questioning) prior to update, 'Sexual Orientation' value = 'UNK' (Do Not Know) following update installation
- If 'Are you heterosexual...' = '6' (Declined To State) prior to update, 'Sexual Orientation' value = 'ASKU' (Chose Not To Disclose) following update installation
- If 'Are you heterosexual...' = '7' (Transgender) prior to update, 'Sexual Orientation' value = 'OTH' (Something else, please describe) following update installation and 'Sexual Orientation (Please Describe)' field populated with value "Transgender"
- 'Gender Identity' field values
- If 'Sex' = 'M' (Male) prior to update, 'Gender Identity' value = '446151000124109' (Male) following update installation
- If 'Sex' = 'F' (Female) prior to update, 'Gender Identity' value = '446141000124107' (Female) following update installation
- If 'Sex' = 'MTF' (Transgender (M to F)) prior to update, 'Gender Identity' value = '407376001' (Male-to-Female (MTF)/Transgender Female/Trans Woman) following update installation
- If 'Sex' = 'FTM' (Transgender (F to M)) prior to update, 'Gender Identity' value = '407377005' (Female-to-Male (FTM)/Transgender Male/Trans Man) following update installation
- If 'Sex' = 'O' (Other) prior to update, 'Gender Identity' value = 'ASKU' (Chose not to disclose) following update installation
- If 'Sex' = 'U' (Unknown) prior to update, 'Gender Identity' value = 'ASKU' (Chose not to disclose) following update installation
- Veteran Information field values (Veteran', 'Military Branch Of Service', 'Military Service From', 'Military Service To' and 'Military Related Disability')
- Ensure Client Demographic Veteran Information fields noted above are populated with values from most recent ProviderConnect-originating episode/Admission record (based on 'Admission Date' value) where 'Veteran' (Yes/No) field has value defined
Scenario 5: ProviderConnect 'Admission' - Form and Filing Verification (Avatar PM Connected System)
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'False'
- ProviderConnect System Configuration Item 'ProviderAdmissionFieldList' may optionally include value 'OtherClientData' (to enable Veteran information fields in ProviderConnect 'Admission' form)
- 'Add New Client/Client Search', 'Create Avatar Admission' and 'View Avatar Admission' permissions must be assigned to user/access group
Steps
- From ProviderConnect Main Menu, navigate to 'Add New Client/Client Search' form (or 'Lookup Client' form to enter Admission/episode for existing client).
- Enter client search criteria field values and click 'Search' button.
- With client search results displayed, click 'Create Admission For New Client' button to open 'Provider Admission' form for new client record (or 'Create Admission Record' button in 'Provider Admission' pre-display if entering Admission/episode for existing client).
- In 'Provider Admission' form for new client, enter 'Admission Date', 'Admission Time', 'Program', 'Admitting Practitioner' and any other required fields.
- Enter/select value for the following Veteran information fields in the ProviderConnect 'Provider Admission' form if enabled/present:
- 'Veteran' (Yes/No)
- 'Military Related Disability'
- 'Military Branch of Service'
- 'Military Service From'
- 'Military Service To'
- Enter/select values for any other fields in form as required/desired.
- Click the 'Save Admission' button to file 'Provider Admission' form/record.
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form (or refresh/reopen 'Provider Admission' pre-display if using existing client record).
- Enter values for search criteria using values filed in 'Provider Admission' form for new client record.
- Click the 'Search by Criteria' button.
- Ensure that single distinct new client record/episode is present in search results for Admission/new client record filed via 'Provider Admission' form with Client ID/Episode ID value assigned by Avatar system (or confirm single new Admission/Episode row is present in 'Provider Admission' pre-display if using existing client record).
- Open ProviderConnect client record and navigate to 'Demographic' pre-display sidebar tab.
- In ProviderConnect 'Demographic' form, ensure that demographic field values entered/filed via 'Provider Admission' form are present (including Yes/No read-only display of 'Veteran' field value if enabled).
- In Avatar PM system, open the Client Search dialog (via 'My Clients' widget or 'Admission' form).
- Enter values for client search criteria using values filed in ProviderConnect for new client Admission (or existing client/new episode).
- Click the 'Search' button.
- Ensure that single distinct new client record is present in search results for Admission/new client record filed via ProviderConnect (or confirm single new Episode row is present in 'Admission' pre-display if using existing client record).
- Open Avatar PM 'Admission' form for client/episode filed via ProviderConnect.
- In Avatar PM 'Admission' form - ensure all field values entered/filed via ProviderConnect 'Provider Admission' form are present (including values for all Veteran information fields listed above if enabled/filed, under 'Other Client Data' section of Avatar PM 'Admission' form).
Scenario 6: ProviderConnect 'Demographic' - Form and Filing Verification (Avatar PM Connected System)
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'False'
- 'View Demographic' and 'Edit Demographic' permissions must be assigned to user/access group
Steps
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form.
- Enter client search criteria field values and click 'Search by Criteria' button.
- Open ProviderConnect client record and navigate to 'Demographic' pre-display sidebar tab.
- Ensure previous/most recent values filed via ProviderConnect and/or Avatar PM 'Admission'/'Update Client Data' forms are present for all fields in ProviderConnect 'Demographic' form on entry/display.
- Ensure 'Veteran' field is display-only in ProviderConnect 'Demographic' form if present/enabled, and contains most recent value filed via 'Admission' form/record.
- Enter/select/update values for any fields in 'Demographic' form as desired.
- Click the 'Save Record' button to file ProviderConnect 'Demographic' form/record updates.
- In Avatar PM system, open Avatar PM 'Admission' or 'Update Client Data' form for client where Demographic information updated/filed via ProviderConnect.
- In Avatar PM 'Admission' or 'Update Client Data' form - ensure all field values entered/updated/filed via ProviderConnect 'Demographic' form are present.
Scenario 7: ProviderConnect 'Demographic' - Verification of Member Demographic Information Receipt From Avatar PM
Specific Setup:
- Netsmart ProviderConnect system connected to myAvatar system with Avatar PM parent product
- ProviderConnect System Configuration Item 'CalPM_UsingCalPM' must be set to 'False'
- 'View Demographic' permission must be assigned to user/access group
Steps
- In Avatar PM system, open Avatar PM 'Admission' or 'Update Client Data' form for new or existing client record.
- For existing client records, ensure previous/most recent values filed via Avatar PM and/or ProviderConnect are present for all fields in 'Admission' or 'Update Client Data' form.
- Enter/edit value for one or more Demographic data fields in Avatar PM 'Admission' or 'Update Client Data' form (Examples: 'Client Address', 'Date of Birth', 'Social Security Number').
- If using Avatar PM 'Admission' form, 'Veteran' (Yes/No) field may also be entered/filed under 'Other Client Data' section of 'Admission' form
- Enter/edit values for all other Avatar PM 'Admission' or 'Update Client Data' form fields as desired/required.
- Click 'Submit' button to file updated Client/Member Demographic data in Avatar PM and transmit to ProviderConnect.
- Log in to ProviderConnect system.
- From ProviderConnect Main Menu, navigate to 'Lookup Client' form.
- Enter lookup criteria for desired client and click 'Search by Criteria' button.
- In 'Client Lookup' results, open client record for view.
- Navigate to 'Demographic' pre-display tab/form.
- In ProviderConnect 'Demographic' form, ensure that values filed via Avatar PM are present in ProviderConnect system (including 'Veteran' Yes/No display field value if filed in most recent Admission record).
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Topics
• Admission
• Client Management
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ProviderConnect 'Manage Permissions' Administrative Utility
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Manage Access Group (Administrative Utility)
- Manage Permissions - Add Access Group (Administrative Utility)
- Manage Permissions Menu (Administrative Utility)
Scenario 1: ProviderConnect 'Manage Permissions' Administrative Utility - Verification of 'Add Access Group' entry
Specific Setup:
- Administrative-level ProviderConnect User
- 'Manage Permissions' permission must be assigned to user/access group
Steps
- From ProviderConnect Main Menu, navigate to 'Utilities' menu for Administrative-level utilities.
- Click 'Manage Permissions' link.
- Click 'Add An Access Group' button.
- In the 'Access Group Name' field, ensure that only the following characters are allowed for entry/creation of new Access Group: a-z, A-Z, 0-9, - , & , ( ) , - , + , _ , and SPACE; in the 'Access Group Name' field, ensure that special characters/characters outside of those noted above are not permitted for entry/creation of new Access Group. (Examples: '!', '@', '#', '$')
- Enter 'Access Group Name' value which includes only allowed/valid characters up to 100 characters in total length (Example: 'The-Clinic At Meadows & Main_Site 3/5').
- Select value for 'Agency Type' and click 'Add Access Group' button to save entry.
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Topics
• Administrative Utilities
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