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Avatar PM 2023 Update 132

Product Requirements and Recommendations

Avatar PM required
RADplus required

Recommended Update Level

Avatar PM 2023 Monthly Release 2023.03.01
RADplus 2023 Monthly Release 2023.03.01

Product Update Description

An issue in form '835 Health Care Claim Payment/Advice' is resolved where option 'Load File' produces error "Claim does not exist in Avatar".

Required Updates

None

Included Updates

None

Details

NEW0 CHANGED0 FIXED1
Fixed (1)
835 Health Care Claim Payment/Advice – Enable Extended Matching Criteria Functionality
Resolves an issue to ensure that the system is correctly respecting the Extended Matching Criteria setup for 835 remittance file compile through '835 Health Care Claim Payment/Advice' form. KB0075025 v0.01
Topics
• 835 Health Care Claim Payment/Advice
 
Acceptance Tests

AV-91005 Summary | Details
835 Health Care Claim Payment/Advice – Enable Extended Matching Criteria Functionality
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • 835 Health Care Claim Payment/Advice (PM)
  • Admission (Outpatient)
  • Client Charge Input
  • Client Ledger
  • Crystal Report Viewer
  • Diagnosis
  • Electronic Billing
  • Financial Eligibility
  • Guarantors/Payors
  • Program Maintenance
  • Registry Settings (PM)
  • Service Codes
  • Service Fee/Cross Reference Maintenance
Scenario 1: 835 Health Care Claim Payment/Advice - Enable Extended Matching Criteria Functionality
Specific Setup:
  • Registry Setting:
  • ‘Avatar PM->Billing->Remittance Processing->835 Health Care Claim Payment/Advice->->Enable Extended Matching Criteria Functionality’ has a value of ‘Y’.
  • Service Code:
  • Service Code 1: There is a value of ‘Yes’ in ‘Include in 835 Extended Matching Criteria’.
  • Service Code 2: There is no value, or a value of ‘No’ in ‘Include in 835 Extended Matching Criteria’.
  • Guarantors/Payors:
  • There is a value of ‘Yes’ in ‘Allow Extended Matching Criteria in 835 Remittance Posting’, which is in the 835 section of the form.
  • Client:
  • Identify an active client that is assigned the above Guarantors/Payors in Financial Eligibility.
  • Client Charge Input:
  • Service Code 1: Create at least one charge. Note the date.
  • Service Code 2: Create at least one charge on a different date.
  • Close Charges is used to close the charges for the client.
  • Electronic Billing:
  • Create a claim for Service Code 1. Save the dump file for use in modifying an 835.
  • Create a separate claim for Service Code 2. Save the dump file for use in modifying an 835.
  • Modify an existing 835 to create a valid payment for the claim for Service Code 1.
  • Match a minimum of 2 out of 3 of these ‘Client’ elements: Client Name, Subscriber Policy Number or Social Security Number, and Subscriber Name (if subscriber is not the client).
  • Match all of these ‘Service’ elements: Date of Service, Cost of Service, Procedure Code/Modifiers, and the Service Code is flagged to be included in 835 extended matching criteria.
  • The claim number in the CLM segment should not match the claim number in the dump file.
  • Save the file to a local directory.
  • Modify an existing 835 to create a valid payment for the claim for Service Code 2.
  • Match a minimum of 2 out of 3 of these ‘Client’ elements: Client Name, Subscriber Policy Number or Social Security Number, and Subscriber Name (if subscriber is not the client).
  • Match all of these ‘Service’ elements: Date of Service, Cost of Service, Procedure Code/Modifiers, and the Service Code is flagged to be included in 835 extended matching criteria.
  • The claim number in the CLM segment should not match the claim number in the dump file.
Steps
  1. Open '835 Health Care Claim Payment/Advice'.
  2. Load the file created for the 'Service Code 1' claim.
  3. Validate the message: There were errors on the file load. Please run the report to view these errors. Load complete.
  4. Run the report.
  5. Validate that the error message is a warning stating: Patient Control Number ’xxxxx’ not valid. Payment will be processed for claim number '[Actual Claim Number]' based on extended matching criteria.
  6. Compile the file.
  7. Verify the 'Compile Complete' message.
  8. Click [Payments and Adjustments (These Will Be Posted Except For Those Marked As 'Compile But Do Not Post].
  9. Verify the correct payment amount displays.
  10. Post the file.
  11. Verify the 'Posting Complete' message.
  12. Open the 'Client Ledger' form.
  13. Verify the 'Client Ledger' displays the payment posted correctly.
  14. Close the form.
  15. Load the file created for the 'Service Code 2' claim.
  16. Validate the message: There were errors on the file load. Please run the report to view these errors. Load complete.
  17. Compile the file and validate that the error message states: Claim does not exist in Avatar (Patient Control Number '[Claim Number from the 835 file]').
  18. Update the 835 file with the matching claim number from the 837 file created for the Service Code 2.
  19. Open '835 Health Care Claim Payment/Advice'.
  20. Load the file for the 'Service Code 2' claim.
  21. Verify the 'Load Complete' message.
  22. Compile the file.
  23. Verify the 'Compile Complete' message.
  24. Click [Payments and Adjustments (These Will Be Posted Except For Those Marked As 'Compile But Do Not Post')].
  25. Verify the report displays correct payment amount compiled.
  26. Post the file.
  27. Verify the 'Posting Complete' message.
  28. Close the form.
  29. Open the 'Client Ledger' form.
  30. Verify the 'Client Ledger' displays the payment posted correctly.
  31. Close the form.
Topics
• 835 Health Care Claim Payment/Advice