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Avatar MSO 2024 Release Notes


Requirements
Products

The following products are required before loading any Avatar MSO updates:

  • RADplus
  • Avatar MSO
Releases
Quarterly

Quarterly releases are a bundle of all individual updates released up to the date of generation. Quarterly releases do not require any prior quarterly releases.

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Avatar MSO 2024 Quarterly Release 2024.02  Jun 28, 2024
All updates for Avatar MSO 2024
Avatar MSO 2024 Quarterly Release 2024.01  Mar 25, 2024
All updates for Avatar MSO 2024

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Monthly

A bundle of individual updates released since the prior monthly. Each monthly release requires the prior monthly release.

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Avatar MSO 2024 Monthly Release 2024.02.00  Jun 28, 2024
All updates since Avatar MSO 2024 Monthly Release 2024.01.02
Contracting Provider Service Authorization 837 Health Care Claim Professional Create EOB Reports Close Batch MSO To Parent System Integration Mapping CPT Code Definition 837 Professional Member Enrollment Create Voucher Retro Claim Adjudication Database Management Claims Processing Service Authorizations Replacement Claim Assignment
Avatar MSO 2024 Monthly Release 2024.01.02  May 28, 2024
All updates since Avatar MSO 2024 Monthly Release 2024.01.01
Registry Settings Reports MSO To Parent System Integration Mapping Plan Definition Claims Processing Service Authorizations File Import
Avatar MSO 2024 Monthly Release 2024.01.01  Apr 29, 2024
All updates since Avatar MSO 2024 Monthly Release 2024.01.00
Registry Settings Client Merge Contracting Provider Service Authorization 837 Health Care Claim Professional MSO To Parent System Integration Mapping CPT Code Definition 837 Professional Revenue Code Definition Web Services Claims Processing Service Authorizations 837 Health Care Claim Institutional
Avatar MSO 2024 Monthly Release 2024.01.00  Mar 25, 2024
All updates since Avatar MSO 2024 Monthly Release 2024.00.00
Electronic Billing Claims Processing
Avatar MSO 2024 Monthly Release 2024.00.00  Feb 27, 2024
All updates for Avatar MSO 2024
Registry Settings 837 Health Care Claim Professional MSO To Parent System Integration Mapping 837 Professional 837 Institutional Claims Processing Upgrade 837 Health Care Claim Institutional Approve/Pend/Deny Rules Definition

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Individual

A list of individual updates for the Avatar MSO 2024 product. Each update may include other updates.

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Avatar MSO 2024 Update 26  Jul 1, 2024  •  2024.02.00
Avatar MSO is updated to support the '2310D' and '2420D' segments on 837 Professional files.
837 Health Care Claim Professional 837 Professional Database Management
Avatar MSO 2024 Update 21  Jun 28, 2024  •  2024.02.00
The following changes are made: 1) The 'Replacement Claim Assignment (CMS-1500)' and 'Replacement Claim Assignment (UB-04)' forms are added to Avatar MSO. 2) The MSO to parent service push process has been updated for future functionality. 3) An issue is resolved where upon closing of a batch, the pop-up message "This client is not eligible for this service. Avatar Financial Eligibility check failed." is produced for each claim that contains a pended service. 4) An issue is resolved to ensure correct linking of primary and add-on services in Avatar PM when originating via Avatar MSO.
Reports Close Batch MSO To Parent System Integration Mapping CPT Code Definition 837 Professional Retro Claim Adjudication Claims Processing Replacement Claim Assignment
Avatar MSO 2024 Update 14  Jun 28, 2024  •  2024.02.00
The system is prepared for future functionality.
837 Professional
Avatar MSO 2024 Update 28  Jun 21, 2024  •  2024.02.00
Updated the 'Services Paid Within 30 Days' form from a menu launched report to a report definition.
Create EOB Reports Create Voucher Service Authorizations
Avatar MSO 2024 Update 29  Jun 14, 2024  •  2024.02.00
Updated the 'Members By Authorized Provider' and 'Paid Services by Procedure Code' forms from menu launched reports to report definitions.
Contracting Provider Service Authorization Create EOB Member Enrollment Create Voucher Service Authorizations
Avatar MSO 2024 Update 23  Jun 11, 2024  •  2024.02.00
The following reports have been re-installed as report definitions to support Avatar NX: 'Active Member Enrollment', 'Denied Services By Procedure Code', 'Batch Display', 'Care Manager's Denied Authorizations'.
Member Enrollment Database Management Claims Processing Service Authorizations
Avatar MSO 2024 Update 22  Jun 11, 2024  •  2024.02.00
Updated the 'Members By Authorized Procedure Code' form from a menu launched report to a report definition.
Contracting Provider Service Authorization Service Authorizations
Avatar MSO 2024 Update 25  May 23, 2024  •  2024.01.02
Updated the 'Pended Services By Procedure Code' form from a menu launched report to a report definition.
Reports
Avatar MSO 2024 Update 17  May 17, 2024  •  2024.01.02
The following changes are made: 1) The error '[UNDEFINED]%0AmBd5+3^%sqlcq.AVMSO.cls105.1 *%CC]' is resolved when querying the 'table_parentmap_per_prov' table and facility is not defined. 2) The max length of all multi code select fields in the 'plan_covered_services' table have been increased from 254 to 5000.
MSO To Parent System Integration Mapping Plan Definition
Avatar MSO 2024 Update 13  May 17, 2024  •  2024.01.02
The following issues are resolved: 1) The "Enable Coverage Effective Period" registry is allowing values other than "Y" and "N" to be filed. 2) The error "[VALUE OUT OF RANGE]dat+13^HRADTimeDateProcessors" produced when attempting to edit an existing service authorization via File Import.
Registry Settings Service Authorizations File Import
Avatar MSO 2024 Update 8  May 13, 2024  •  2024.01.02
The 'Provider File Attach' form is updated to support the Document Conversion process.
Avatar MSO 2024 Update 20  May 13, 2024  •  2024.01.02
The registry setting 'MSO Location Field' is updated with values of 5 and 6 to add the ability to no longer require 'Location' on 'Claims Processing (UB-04)'.
Registry Settings MSO To Parent System Integration Mapping Claims Processing
Avatar MSO 2024 Update 11  Apr 19, 2024  •  2024.01.01
Miscellaneous EOB Message is added for the "Total Expected Disbursement exceeds current Account Level amount" adjudication rule to allow CAS adjustments to produce on the outbound 835. Also, the following issues are resolved: 1) Fast Service Entry forms falsely trigger time overlap denials for different members. 2) Services incorrectly being denied for duplicate service when member IDs are different.
Registry Settings CPT Code Definition Claims Processing
Avatar MSO 2024 Update 15  Apr 15, 2024  •  2024.01.01
Resolved the issue where the 'Set Treatment Date' button does not respond causing providers to not be able to enter services via PCONN, as well as the 'Service Authorization' web service erroring when submitting.
Web Services
Avatar MSO 2024 Update 5  Apr 15, 2024  •  2024.01.01
The following issues are resolved: 1) ProviderConnect attachments fail to move to merged member. 2) The "[UNDEFINED]GetProcCodeMapping+41^MSPPMMAPEditUtils" error produced in the 'MSO to Parent System Integration Mapping' form. 3) 277CA files generated via the 'Claim Acknowledgement (277CA) File' form is producing service information for approved services. 4) Financial Eligibility adjudication check is not recognizing coverage effective periods in the 'MSO to Parent System Integration' form. 5) Latency issues after a 'Begin Date Of Authorization' is entered in the 'Service Authorization' form.
Registry Settings Client Merge 837 Health Care Claim Professional MSO To Parent System Integration Mapping CPT Code Definition Revenue Code Definition Claims Processing Service Authorizations 837 Health Care Claim Institutional
Avatar MSO 2024 Update 12  Apr 10, 2024  •  2024.01.01
Updated the Authorization sort in the pre-display for the forms: 'Service Authorization Request', 'Service Authorization', 'Contracting Provider Service Authorization Request', 'Contracting Provider Service Authorization', 'Funding Source Service Authorization' to display the most recently entered Authorization first.
Contracting Provider Service Authorization Service Authorizations
Avatar MSO 2024 Update 9  Apr 9, 2024  •  2024.01.01
The registry setting 'Enforce Adjudication for Authorization Dates When Authorizing by Plan' is added will add a check on authorization dates when validating an authorization by plan.
Registry Settings 837 Health Care Claim Professional Claims Processing 837 Health Care Claim Institutional
Avatar MSO 2024 Update 7  Apr 7, 2024  •  2024.01.01
The issue is resolved where the error "[UNDEFINED]GetTotalUnitsForDay+73^MSOCLAIM1" is produced when entering a service in any of the Claim Processing forms, and when compiling 837 files via the '837 Health Care Claim Professional' and '837 Health Care Claim Institutional' forms.
837 Health Care Claim Professional 837 Professional
Avatar MSO 2024 Update 10  Mar 20, 2024  •  2024.01.00
Support is added for the new Avatar Cal-PM registry setting 'Enable Override MSO COB Service Charges and Line Adjustments'. Note: the registry setting is introduced in Avatar Cal-PM 2024 update 33.
Electronic Billing Claims Processing
Avatar MSO 2024 Update 6  Feb 29, 2024  •  2024.01.00
The '835 Health Care Claim Payment/Advice' form is updated to support other Avatar modules.
Avatar MSO 2024 Update 3  Feb 27, 2024  •  2024.00.00
The following issues are resolved: 1) Claims are not being uploaded to ProviderConnect after an 837 file is posted. 2) The 'Create EOB' form fails to function properly on IRIS systems.
837 Professional 837 Institutional Claims Processing
Avatar MSO 2024 Update 4  Feb 13, 2024  •  2024.00.00
The issue is resolved where in the 'Claims Adjudication Rules Definition' form, when defining a "Limit" rule, Avatar freezes when search text is entered in the 'For Diagnosis' field.
Claims Processing
Avatar MSO 2024 Update 2  Feb 1, 2024  •  2024.00.00
The following modifications are made: 1) The 'Approve/Pend/Deny Rules Definition' form has been updated to allow one funding source to have multiple definitions spanning over a specified date range. 2) The issue is resolved where the popup message "Procedure Not On Fee Schedule." produces incorrectly after entering a procedure code in the Fast Service Entry forms if fees are defined for specific contracting provider programs. 3) The issue is resolved where if the 'Max Services Per Claim' field in the 'Approve/Pend/Deny Rules Definition' form is set to 1 service per claim, the 'Fast Service Entry' form would deny all services when there is more than one row entered in for different clients. 4) An issue is resolved where MSO services with third party payments would not come to PM with expected disbursement as the service charge.
Registry Settings 837 Health Care Claim Professional MSO To Parent System Integration Mapping Claims Processing 837 Health Care Claim Institutional Approve/Pend/Deny Rules Definition
Avatar MSO 2024 Update 1  Jan 5, 2024  •  2024.00.00
Avatar MSO 2023 is updated to Avatar MSO 2024
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