CarePOV Management - Form Sections
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
Scenario 1: CarePOV Management - Section Validations
Steps
- Access the 'CarePOV Management' form.
- Validate the 'Submit' button is disabled.
- Validate a [Submit 'CarePOV Management'] button is displayed.
- Select any desired values and click [Submit 'CarePOV Management'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful form submission.
- Access the 'CarePOV Management' form.
- Validate previously saved values are displayed.
- Select the "Bed Board - POV" section.
- Validate the 'Submit' button is disabled.
- Validate a [Submit 'Bed Board - POV'] button is displayed.
- Select any desired values and click [Submit 'Bed Board - POV'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful form submission.
- Access the 'CarePOV Management' form.
- Select the "Bed Board - POV" section.
- Validate previously saved values are displayed.
- Select the "Electronic Visit Verification" section.
- Validate the 'Submit' button is disabled.
- Validate a [Submit 'Electronic Visit Verification'] button is displayed.
- Select any desired values and click [Submit 'Electronic Visit Verification'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful form submission.
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate previously saved values are displayed.
- Select the "Client Alerts" section.
- Validate the 'Submit' button is disabled.
- Validate the [Save] button is displayed. Note: this button is existing functionality and remains unchanged.
- Select the "Lab Results Flowsheet Mapping" section.
- Validate the 'Submit' button is disabled.
- Validate the [Save] button is displayed. Note: this button is existing functionality and remains unchanged.
- Select the "Group Check In" section.
- Validate the 'Submit' button is disabled.
- Validate the [Submit 'Group Check In'] button is displayed.
- Enter any desired values and click [Submit 'Group Check In'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful form submission.
- Access the 'CarePOV Management' form.
- Select the "Group Check In" section.
- Validate previously saved values are displayed.
- Select the "Bells Notes" section.
- Validate the 'Submit' button is disabled.
- Validate a message is displayed stating: Contact your Netsmart Representative to set up the Progress Note that will be used for Bells Notes integration. Note: this is an existing message and remains unchanged.
- Select the "Telehealth" section.
- Validate the 'Submit' button is disabled.
- Validate the [Submit 'Telehealth'] button is displayed.
- Enter the desired value and click [Submit 'Telehealth'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful form submission.
- Access the 'CarePOV Management' form.
- Select the "Telehealth" section.
- Validate previously saved values are displayed.
- Close the form.
CarePOV Management - 'Electronic Visit Verification' section
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CarePOV Management
- Client Alternate Addresses
- Registry Settings (PM)
Scenario 1: Client Alternate Addresses - Form Validations
Specific Setup:
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
- A client is admitted in an existing episode (Client A).
Steps
- Access the 'Client Alternate Addresses' form.
- Select "Client A" in the 'Client' field.
- Select "Add" in the 'Add/Edit' field.
- Enter the desired value in the 'Description' field.
- Enter the desired date in the 'Address Start Date' field.
- Enter the desired date in the 'Address End Date' field.
- Enter the desired value in the 'Address Line 1' field.
- Enter the desired value in the 'Address Line 2' field.
- Enter the desired value in the 'Zip' field.
- Enter the desired value in the 'City' field.
- Select the desired value in the 'State' field.
- Enter the desired value in the 'Contact Name field.
- Enter the desired value in the 'Contact Phone' field.
- Enter the desired value in the 'Address Notes' field.
- Select the desired value in the 'Address Type' field. Please note: this will display values defined in the '(10006) Location' dictionary.
- Select "Yes" in the 'Enabled' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate the 'Client' field contains "Client A".
- Select "Edit" in the 'Add/Edit' field.
- Validate the 'Select Existing Address' field contains the alternate address filed in the previous steps with the 'Address Start Date', 'Address End Date', and 'Description'.
- Select the address filed in the previous steps in the 'Select Existing Address' field.
- Validate all previously filed data is displayed.
- Close the form.
- Access Crystal Reports or other SQL Reporting Tool.
- Select the PM namespace.
- Create a report using the 'SYSTEM.client_alternate_address' SQL table.
- Validate there is a row for "Client A" will all previously filed data.
- Validate the 'addr_type_code' and 'addr_type_value' fields contain the code/value filed in the previous steps.
- Close the report.
Scenario 2: CarePOV Management - 'Electronic Visit Verification' section - Validate the 'Require Address Type' and 'Default Address Type for Client Demographics' fields
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. This must be done by a Netsmart Representative.
- "Yes" must be selected for 'Enable Mobile CareGiver+' in the 'Electronic Visit Verification' section of the 'CarePOV Management' form.
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
- A client is admitted in an existing episode (Client A).
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Require Address Type' field is displayed with "Yes" and "No" values. The default value will be "No".
- Validate the 'Default Address Type for Client Demographics' field is displayed with values from the '(10006) Location' dictionary.
- Select "Yes" in the 'Require Address Type' field.
- Validate the 'Default Address Type for Client Demographics' field becomes required.
- Select the desired value in the 'Default Address Type for Client Demographics' field.
- Click [Submit 'Electronic Visit Verification'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful submission.
- Access the 'Client Alternate Addresses' form.
- Select "Add" in the 'Add/Edit' field.
- Enter the desired value in the 'Description' field.
- Enter the desired date in the 'Address Start Date' field.
- Enter the desired date in the 'Address End Date' field.
- Enter the desired value in the 'Address Line 1' field.
- Enter the desired value in the 'Address Line 2' field.
- Enter the desired value in the 'Zip' field.
- Enter the desired value in the 'City' field.
- Select the desired value in the 'State' field.
- Enter the desired value in the 'Contact Name field.
- Enter the desired value in the 'Contact Phone' field.
- Enter the desired value in the 'Address Notes' field.
- Validate the 'Address Type' field is required.
- Select the desired value in the 'Address Type' field. Please note: this will display values defined in the '(10006) Location' dictionary.
- Select "Yes" in the 'Enabled' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK] and close the form.
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the previously selected values are displayed.
- Select "No" in the 'Require Address Type' field.
- Validate the 'Default Address Type for Client Demographics' field is no longer required.
- Remove the value from the 'Default Address Type for Client Demographics' field.
- Click [Submit 'Electronic Visit Verification'].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Validate successful submission.
- Access the 'Client Alternate Addresses' form.
- Select "Edit" in the 'Add/Edit' field.
- Validate the 'Select Existing Address' field contains the alternate address filed in the previous steps with the 'Address Start Date', 'Address End Date', and 'Description'.
- Select the address filed in the previous steps in the 'Select Existing Address' field.
- Validate all previously filed data is displayed.
- Validate the 'Address Type' field is no longer required.
- Remove the value from the 'Address Type' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK] and close the form.
Mobile CareGiver+ - 'EvvClientUpdated' SDK event
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CarePOV Management
- CareFabric Monitor
- Client Alternate Addresses
- Registry Settings (PM)
Scenario 1: Mobile CareGiver+ - Client Alternate Addresses - Validate the 'EvvClientUpdated' event
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(587) Place Of Service (Mobile CareGiver+)"
- If the above dictionary data element is not defined, then the extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" will be used and must be set to "Home". If this dictionary data element is not defined, then "(578) Place Of Service (HCFA 24-B)" will be used and must be set to "Home".
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Dictionary values must be defined for the 'Other Tabled Files' - '(424) Available Electronic Visit Verification Tasks' Data Element in 'Dictionary Update (PM)'.
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- A client is enrolled in "Program A" and has the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A).
- A practitioner must be defined as an EVV resource with hours for scheduling and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
Steps
- Access the 'Dictionary Update' PM form.
- Select "Client" in the 'File' field.
- Select "(10006) Location" in the 'Data Element' field.
- Enter the desired value in the 'Dictionary Code' field.
- Enter "MCG+ Alternate Location" in the 'Dictionary Value' field.
- Select "(587) Place Of Service (Mobile CareGiver+)" in the 'Extended Dictionary Data Element' field.
- Select "(53) Community Mental Health Center" (or any other non "Home" value) in the 'Extended Dictionary Value (Single Dictionary)' field.
- Select "(579) Place Of Service (837 Electronic Billing)" in the 'Extended Dictionary Data Element' field.
- Select "Other Unlisted Facility" (or any other non "Home" value) in the 'Extended Dictionary Value (Single Dictionary)' field.
- Select "(578) Place Of Service (HCFA 24-B)" in the 'Extended Dictionary Data Element' field.
- Select "Other Unlisted Facility" (or any other non "Home" value) in the 'Extended Dictionary Value (Single Dictionary)' field.
- Click [Apply Changes].
- Validate a message is displayed stating: Filed!
- Click [OK] and close the form.
- Access the 'Client Alternate Addresses' form.
- Select "Client A" in the 'Client' field.
- Select "Add" in the 'Add/Edit' field.
- Enter "Inactive Alternate Address" in the 'Description' field.
- Enter the desired date in the 'Address Start Date' field.
- Enter the desired date in the 'Address Line 1' field.
- Enter the desired value in the 'Zip' field.
- Enter the desired value in the 'City' field.
- Select the desired value in the 'State' field.
- Select "MCG+ Alternate Location" in the 'Address Type' field.
- Select "No" in the 'Enabled' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK].
- Select "Add" in the 'Add/Edit' field.
- Enter "Active Alternate Address" in the 'Description' field.
- Enter the desired date in the 'Address Start Date' field.
- Enter the desired date in the 'Address Line 1' field.
- Enter the desired value in the 'Zip' field.
- Enter the desired value in the 'City' field.
- Select the desired value in the 'State' field.
- Select "MCG+ Alternate Location" in the 'Address Type' field.
- Select "Yes" in the 'Enabled' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK] and close the form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "Client A" in the 'Client ID' field.
- Select "EvvClientUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvClientUpdated" record for "Client A".
- Click [Click to View Record].
- Validate the 'addresses' section contains only the "Active Alternate Address" and the client's home address defined in demographics.
- Close the report and the form.
Mobile CareGiver+ - Appointment Scheduling
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CarePOV Management
- CareFabric Monitor
- Scheduling Calendar - Status Update
- Dictionary Update (PM)
- Client Alternate Addresses
- Update Client Data
Scenario 1: Mobile CareGiver+ - Scheduling Calendar - Validate 'Client Alternate Addresses' functionality
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(587) Place Of Service (Mobile CareGiver+)"
- If the above dictionary data element is not defined, then the extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" will be used and must be set to "Home". If this dictionary data element is not defined, then "(578) Place Of Service (HCFA 24-B)" will be used and must be set to "Home".
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Dictionary values must be defined for the 'Other Tabled Files' - '(424) Available Electronic Visit Verification Tasks' Data Element in 'Dictionary Update (PM)'.
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- A client is enrolled in "Program A" and has the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A).
- A practitioner must be defined as an EVV resource with hours for scheduling and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
Steps
- Access the 'Dictionary Update' PM form.
- Select "Client" in the 'File' field.
- Select "(10006) Location" in the 'Data Element' field.
- Enter the desired value in the 'Dictionary Code' field.
- Enter "MCG+ Alternate Location" in the 'Dictionary Value' field.
- Select "(587) Place Of Service (Mobile CareGiver+)" in the 'Extended Dictionary Data Element' field.
- Select "(53) Community Mental Health Center" (or any other non "Home" value) in the 'Extended Dictionary Value (Single Dictionary)' field.
- Select "(579) Place Of Service (837 Electronic Billing)" in the 'Extended Dictionary Data Element' field.
- Select "Other Unlisted Facility" (or any other non "Home" value) in the 'Extended Dictionary Value (Single Dictionary)' field.
- Select "(578) Place Of Service (HCFA 24-B)" in the 'Extended Dictionary Data Element' field.
- Select "Other Unlisted Facility" (or any other non "Home" value) in the 'Extended Dictionary Value (Single Dictionary)' field.
- Click [Apply Changes].
- Validate a message is displayed stating: Filed!
- Click [OK] and close the form.
- Access the 'Client Alternate Addresses' form.
- Select "Client A" in the 'Client' field.
- Select "Add" in the 'Add/Edit' field.
- Enter "Alternate Address Test" in the 'Description' field.
- Enter the desired value in the 'Address Line 1' field.
- Enter the desired date in the 'Address Start Date' field.
- Enter the desired value in the 'Zip' field.
- Enter the desired value in the 'Contact Name' field.
- Enter the desired value in the 'Contact Phone' field.
- Enter the desired value in the 'Address Notes' field.
- Select "MCG+ Alternate Location" in the 'Address Type' field.
- Select "Yes" in the 'Enabled' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK] and close the form.
- Access the 'Scheduling Calendar' form.
- Right click in any available future time slot for "Practitioner A" and click [Add Appointment].
- Select "Service Code A" in the 'Service Code' field.
- Select "Client A" in the 'Client' field.
- Validate the 'Program' field contains "Program A".
- Select "MCG+ Alternate Location" in the 'Location' field.
- Validate the 'Select Address of Service' field is displayed and does not contain any value, by default.
- Click [Submit].
- Validate a message is displayed stating: Mobile CareGiver+: Missing Client Information: Location (LocationOfService) is missing.
- This is because the 'Place Of Service' extended dictionary elements do not have a value of "Home". If a value of "Home" is not selected, an address must be selected in the 'Select Address of Service' field.
- Click [OK].
- Validate the 'Select Address of Service' field contains "Primary Address (Demographics)" and "Alternate Address Test".
- Select "Alternate Address Test" in the 'Select Address of Service' field.
- Click [Submit].
- Validate the new appointment is displayed.
- Click [Dismiss].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "Client A" in the 'Client ID' field.
- Select "EvvAppointmentUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'locationOfService' fields contain "Client A's" alternate address values (Alternate Address Test).
- Validate the 'locationOfService' - 'typeCode' - 'code' field contains the code selected for the '(587) Place Of Service (Mobile CareGiver+)' extended dictionary data element.
- Validate the 'locationOfService' - 'typeCode' - 'displayName' field contains the value selected for the '(587) Place Of Service (Mobile CareGiver+)' extended dictionary data element.
- Validate all other data displays as expected.
- Close the report and the form.
- Access the 'Client Alternate Addresses' form.
- Select "Client A" in the 'Client' field.
- Select "Edit" in the 'Add/Edit' field.
- Select "Alternate Address Test" in the 'Select Existing Address' field.
- Enter the desired new value in the 'Address Line 1' field.
- Click [File].
- Validate a message is displayed stating: Saved.
- Click [OK] and close the form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "Client A" in the 'Client ID' field.
- Select "EvvAppointmentUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'locationOfService' fields contain "Client A's" new alternate address values.
- Validate the 'locationOfService' - 'typeCode' - 'code' field contains the code selected for the '(587) Place Of Service (Mobile CareGiver+)' extended dictionary data element.
- Validate the 'locationOfService' - 'typeCode' - 'displayName' field contains the value selected for the '(587) Place Of Service (Mobile CareGiver+)' extended dictionary data element.
- Validate all other data displays as expected.
- Close the report and the form.
Scenario 2: Mobile Caregiver+ - Validate the 'McgEvvAppointmentUpdated' incoming event when a client's alternate address is used
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A product is defined in the 'CareFabric Integration Management' form for the "MobileCareGiver+" product and "McgEvvAppointmentUpdated" must be selected in the 'Event Types' field.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(587) Place Of Service (Mobile CareGiver+)" must be set to "Home" (unless an alternate address is being used).
- If the above dictionary data element is not defined, then the extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" will be used and must be set to "Home". If this dictionary data element is not defined, then "(578) Place Of Service (HCFA 24-B)" will be used and must be set to "Home".
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- A site is defined with hours for scheduling (Site A).
- A practitioner must be defined as an EVV resource with hours for scheduling at "Site A" and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- "Site A" selected in the 'Site' field.
- "Yes" is selected in the following fields for the 'McgEvvAppointmentUpdated' event: 'Keep Incoming Payload in the Log', 'Keep Outgoing Payload in the Log' and 'Show in the CareFabric Monitor Report' in the 'CareFabric Management' form. This must be done by a Netsmart Representative.
- A client is enrolled in "Program A" and has the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A).
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
- "Client A" has an alternate address on file in the 'Client Alternate Addresses' form (Alternate Address A).
Steps
- Add an unscheduled visit in the Mobile CareGiver+ application for "Client A" with "Practitioner A", using "Alternate Address A" as the location of service.
- Please note: if any of the appointment information sent from Mobile CareGiver+ can't be determined, the appointment will be available for reconciliation in the 'CareFabric Integration Reconciliation' form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "Client A" in the 'Client ID' field.
- Select "McgEvvAppointmentUpdated' in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "McgEvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'clientID- 'id' field contains "Client A".
- Validate the 'endDate' field contains the appointment end date/time.
- Validate the 'mcgAppointmentID' - 'id' field contains the MCG+ unique identifier for the appointment.
- Validate the 'resource' - 'resourceID' field contains "Practitioner A".
- Validate the 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the 'locationOfService' fields contain "Alternate Address A".
- Validate the 'startDate' field contains the appointment start date/time.
- Validate all other appointment data is displayed.
- Close the report and the form.
- Access the 'Scheduling Calendar' form.
- Validate the appointment for "Client A" with "Practitioner A" that was sent from Mobile CareGiver+ is displayed at "Site A".
- Right click on the appointment and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Location' field contains the location associated to "Alternate Address A".
- Validate the 'Select Address of Service' field contains "Alternate Address A".
- Close the form and click [Dismiss].
Scenario 3: Mobile CareGiver + - Validate the 'McgEvvAppointmentUpdated' incoming event for multiple recipients
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A product is defined in the 'CareFabric Integration Management' form for the "MobileCareGiver+" product and "McgEvvAppointmentUpdated" must be selected in the 'Event Types' field.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(587) Place Of Service (Mobile CareGiver+)" must be set to "Home" (unless an alternate address is being used).
- If the above dictionary data element is not defined, then the extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" will be used and must be set to "Home". If this dictionary data element is not defined, then "(578) Place Of Service (HCFA 24-B)" will be used and must be set to "Home".
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- A site is defined with hours for scheduling (Site A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- "Site A" selected in the 'Site' field.
- "Yes" is selected in the following fields for the 'McgEvvAppointmentUpdated' event: 'Keep Incoming Payload in the Log', 'Keep Outgoing Payload in the Log' and 'Show in the CareFabric Monitor Report' in the 'CareFabric Management' form. This must be done by a Netsmart Representative.
- A practitioner must be defined as an EVV resource with hours for scheduling at "Site A" and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- Two clients are enrolled in "Program A" and have the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A & Client B).
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
Steps
- Add an unscheduled visit in the Mobile CareGiver+ application for multiple recipients (Client A & Client B) with "Practitioner A", using the primary home address for "Client A" as the location of service.
- Please note: if any of the appointment information sent from Mobile CareGiver+ can't be determined, the appointment will be available for reconciliation in the 'CareFabric Integration Reconciliation' form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "McgEvvAppointmentUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "McgEvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'endDate' field contains the appointment end date/time.
- Validate the 'isMultipleRecipients' field contains "true".
- Validate the 'mcgAppointmentID' - 'id' field contains the MCG+ unique identifier for the appointment.
- Validate the 'resource' - 'resourceID' field contains "Practitioner A".
- Validate the first - 'services' - 'clientID- 'id' field contains "Client A".
- Validate the first 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the second 'services' - 'clientID' - 'id' field contains "Client B".
- Validate the second 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the 'locationOfService' fields contain the primary home address for "Client A".
- Validate the 'startDate' field contains the appointment start date/time.
- Validate all other appointment data is displayed.
- Close the report and the form.
- Access the 'Scheduling Calendar' form.
- Validate an appointment for "Client A" and "Client B" with "Practitioner A" that was sent from Mobile CareGiver+ is displayed at "Site A".
- Right click on the appointment for "Client A" and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Select Address of Service' field contains "Primary Address (Demographics)".
- Close the form.
- Right click on the appointment for "Client B" and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Select Address of Service' field contains "Address created by Mobile Caregiver+".
- Close the form and click [Dismiss].
- Access the 'Client Alternate Addresses' form.
- Select "Client B" in the 'Client' field.
- Select "Edit" in the 'Add/Edit' field.
- Validate the 'Select Existing Address' field contains "Address created by Mobile Caregiver+" and select it.
- Validate the primary home address details for "Client A" are displayed since this address was used as the location of service.
- Close the form.
Scenario 4: Mobile Caregiver+ - Validate the 'McgEvvAppointmentUpdated' incoming event when for an appointment with multiple recipients using alternate addresses
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A product is defined in the 'CareFabric Integration Management' form for the "MobileCareGiver+" product and "McgEvvAppointmentUpdated" must be selected in the 'Event Types' field.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(587) Place Of Service (Mobile CareGiver+)" must be set to "Home" (unless an alternate address is being used).
- If the above dictionary data element is not defined, then the extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" will be used and must be set to "Home". If this dictionary data element is not defined, then "(578) Place Of Service (HCFA 24-B)" will be used and must be set to "Home".
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- A site is defined with hours for scheduling (Site A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- "Site A" selected in the 'Site' field.
- "Yes" is selected in the following fields for the 'McgEvvAppointmentUpdated' event: 'Keep Incoming Payload in the Log', 'Keep Outgoing Payload in the Log' and 'Show in the CareFabric Monitor Report' in the 'CareFabric Management' form. This must be done by a Netsmart Representative.
- A practitioner must be defined as an EVV resource with hours for scheduling at "Site A" and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- Two clients are enrolled in "Program A" and have the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A & Client B).
- The 'Enable Client Alternate Addresses' registry setting must be set to "Y".
- "Client A" has an alternate address on file in the 'Client Alternate Addresses' form (Alternate Address A).
Steps
- Add an unscheduled visit in the Mobile CareGiver+ application for multiple recipients (Client A & Client B) with "Practitioner A", using "Alternate Address A" for "Client A" as the location of service.
- Please note: if any of the appointment information sent from Mobile CareGiver+ can't be determined, the appointment will be available for reconciliation in the 'CareFabric Integration Reconciliation' form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "McgEvvAppointmentUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "McgEvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'endDate' field contains the appointment end date/time.
- Validate the 'isMultipleRecipients' field contains "true".
- Validate the 'mcgAppointmentID' - 'id' field contains the MCG+ unique identifier for the appointment.
- Validate the 'resource' - 'resourceID' field contains "Practitioner A".
- Validate the first - 'services' - 'clientID- 'id' field contains "Client A".
- Validate the first 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the second 'services' - 'clientID' - 'id' field contains "Client B".
- Validate the second 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the 'locationOfService' fields contain "Alternate Address A".
- Validate the 'startDate' field contains the appointment start date/time.
- Validate all other appointment data is displayed.
- Close the report and the form.
- Access the 'Scheduling Calendar' form.
- Validate an appointment for "Client A" and "Client B" with "Practitioner A" that was sent from Mobile CareGiver+ is displayed at "Site A".
- Right click on the appointment for "Client A" and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Select Address of Service' field contains "Alternate Address A".
- Close the form.
- Right click on the appointment for "Client B" and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Select Address of Service' field contains "Alternate Address A".
- Close the form and click [Dismiss].
- Access the 'Client Alternate Addresses' form.
- Select "Client B" in the 'Client' field.
- Select "Edit" in the 'Add/Edit' field.
- Validate the 'Select Existing Address' field contains "Alternate Address A" and select it.
- Validate the "Alternate Address A" details from "Client A" are displayed since this address was used as the location of service.
- Close the form.
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Topics
• CarePOV Management
• Electronic Visit Verification
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