Workstation COM Port Setting

This page provides information on how to check and change the COM port setting on the workstation.

1. Choose Control Panel->System from the Start menu.
2. Click  the Device Manager button on the Hardware tab:
   
3. Expand the Ports (COM & LPT) item and look for the port associated with the USB Serial Port:
   
4. Occasionally, a USB Serial Port is listed with a COM port not matching the one needed to use the signature pad. Perform the following procedures to change the COM port:
   1. Right-click on the port and choose Properties from the menu.
   2. Click the Advanced button on the Port Settings tab to display the Advanced Settings dialog:
      
   3. Select the correct port number from the COM Port Number drop-down list and click OK to close the Properties window:
      
5. Verify that the SigPlus.ini file on both the server and workstations contain the correct port number. Open the SigPlus.ini file with Notepad and ensure the port shown in TabletComPort is the same for both the server and the workstation.