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Virtual Blade Server Install Instructions

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Virtual Blade Server install instructions.

 Please note, this procedure is not tested or approved by Netsmart. This is actually a Topaz issue, and serves as a 'possible' solution for our clients.

The following procedure for using Signature came from a Topaz customer that had problems when using a virtual blade server.

Citrix Server

  1. Connect to Server via RDP Session.
  2. Start Command Prompt on Server.
        Run Net Use.
        When list of Mappings display, ensure that COM1 is not in the list.
  3. Install Sig Plus to COM1.
  4. Change or Modify Registry Setting for HKLM.
  5. Copy the Sig Ini files to ALL User Profiles on Citrix Server at C:\Documents and Settings\User\WINDOWS.
  6. Save files to a Network Share.
  7. Publish DOS as an application on the Citrix Server running Sig Plus.
  8. Grant Sig users access to the DOS Published Application.

User's Computer

  1. Login with Admin Rights.
  2. Install Sig  Plus to COM1.
  3. Restart.
  4. Log on as User.
  5. Copy the Sig Files to User Profile at c:\Documents and Settings\User\WINDOWS.
  6. Run the Published DOS application.
  7. Log on to ICA Session as User.
  8. Run Net Use (in the published DOS session).
    List of Mappings Display. If the DOS Window states that the Connection will NOT be remembered, run Net Use /Persistent:YES (in the published DOS session.)
  9. Run Net Use (In the published DOS session).
    List of Mappings display. DOS Window should state that the Connection will be remembered.
  10. Log off of Citrix ICA.
  11. Run the published DOS application.
  12. Run Net Use COM1: \\Client\COM1 (In the published DOS session).
    COM1 should appear as unavailable in the list of Mappings.
  13. Test Signature.
  14. Repeat Steps 1 through 13 for ALL users using the Sig Tablets per computer.

HKLM Serial Comm

  • Stores connection information for Serial Connections.
  • Topaz Device installed on Server connects to \\Device\Serial0 by default with Value Data - COM1.  The COM1 Value data setting on \\Device\Serial0 needs to be removed.
  • If needed, create COM1 key and assign Value Data - COM1.
  • COM1 key is created after the Net Use is applied correctly. This setting DOES NOT need to be modified; only verified.