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Reject a Referral in CareConnect Inbox

  1. In the Client Information window, under Referral action, select the Reject radio button.
  2. In the Client Search section, the basic demographic information will populate based on the received CCD.
    Note: Recommended client matches will populate based on clients that exist in myAvatar. Optionally, you can select the client.
  3. Select Save.
    Result: This will save the rejected referral in the Rejected folder of CareConnect Inbox.