In CareConnect Inbox, in the left panel, select System Admin.
In the System Admin dialog box, select the Provisioning tab.
Type the name of the user and/or staff ID and click Search.
In the search results pane, the searched user name appears.
Under Direct Address, select the Provision checkbox.
Click Provision Results. The address will automatically be provisioned and the user will automatically be shown as active in the right column of the search results pane. Optional: If you want to select Provision for all users in the search results pane, click Provision All.
Verify any changes that need to be made.
Click Cancel to exit the Organization Search dialog box.