Skip to main content

Working Batches - Claim and Invoice details

Billing batches management displays a count of claims and held claims in a billing run after the run completes. These counts are hyperlinks.  

clipboard_efc94820415e01818baa4cf0a14692307.png

Select the count hyperlink to see details about the claims or held claims in the billing run.

clipboard_e81d4b207fd3dd0ff18ee468d8d86eced.png

Header

In the header, select an action to take on a billing run, view a summary of billing run information, and select options for sorting claims in the billing run.

Billing run information includes:

Item Description
Total Amount Entire amount of the billing run
Amount Amount of the billing run that can be submitted in output, less held claims
Held Amount

Amount of the billing run related to held claims, which cannot be included in output

Note: You must either correct held claims before generating output to the funder or clearinghouse or skip the held claims as they will be picked up in a future billing run once fixed. 

Bill From/Through Date of service
Total Claims Count of all claims
Submittable Claims Count of claims that can be included in output, less held claims
Held Claims Count of held claims

Filter By

Sort claims according to batch status: 

  • Created - claims produced in a billing run that have not been held or submitted
  • Held - claims held that cannot be submitted
  • Submitted - claims submitted; batch is marked as 'Sent'
  • None - all claims regardless of batch status
Group By

Sort claims within the billing run:

  • Payer - sort by the different payers
  • Plan - sort by the plan/contract
  • Client - sort by client name
  • Procedure - sort by procedure code
  • Held Reason - sort by reason being held
  • Status - sort by claim status
  • None - see all claims; sorted by claim number

Claim Details

Item Description
Claim #

Select the link to view claim and claim submission information, including service information, general ledger, and so on. 

Client Name Select the link to view the client's information, including benefit assignments, enrollment, service information, diagnosis, and so on.
Date The date of service, whether a single date or a date range
Payer Payer
Plan Plan or contract
Amount Claim amount
Procedure Procedure code
Units Claim units
Balance Balance of claim accounts receivable; value could change over time as you collect
Held Claim Reason  Reason or reasons for holding the claim
Status Batch claim status

 

  • Was this article helpful?