Troubleshooting tips for disable rules

If your disable rule is not working, follow these tips.

• Review all disable rules in your assessment. 
• If there is an error in one rule, other rules used later in the assessment may not work.
• Rules are case-sensitive. Check to see if there is a capital or lowercase letter where there should not be.
• Check to see if there is a dash instead of an underscore between words in the question code.
• Check to see if there are spaces or extra spaces between words.

• Do not copy a rule from a Word document or another type of document.
  • The straight quotation marks " used in disable rules will convert to smart quotation marks  when copied and pasted into a disable rule.
  • The quotation marks may not be easy to see unless you look closely.

► See Also

• Create a disable rule
• Disable rule examples
• How to use AND and OR options in disable rules