Recoup a Payment Made in Error
This example shows you how to recoup a payment that was made in error.
Menu path
Client > Client Information > Billing/Payment Information > Benefit Assignments
- Click Select Client then search for and select the client.
- The crossed out benefit assignments have been deleted after being used in billing.
- Go to: Client > Client Information > Critical Information > Enrollment Information
- The picture above shows that the client's enrollment was deleted, as it was entered in error.