Fast Track - Daily
Fast Track - Daily has been refactored for performance improvements. When "Get Clients" returns 200 or more clients, then the system will display the following message "200 or more clients will be returned; in-line editing will not be available". Then, when loading the client SubForm, in-line editing will not be available, and a row will need to be expanded to edit. Additionally, when users click "Save", the "Save" button will be disabled until the save process has completed.
Fast Track - Daily has been refactored for performance improvements. When "Get Clients" returns 200 or more clients, then the system will display the following message "200 or more clients will be returned; in-line editing will not be available". Then, when loading the client SubForm, in-line editing will not be available, and a row will need to be expanded to edit. Additionally, when users click "Save", the "Save" button will be disabled until the save process has completed.
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Topics
• Reports
• Fast Track
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CMS 1500 One Claim Per Page
CMS-1500 One Claim Per page output will break pages by claim, regardless of other consolidation settings.
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Topics
• Finance
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Claims Detail Report and Multiple Transactions
The Claim Detail Report has been modified to show the amount paid per transaction rather than displaying the amount paid for the entire claim. This will ensure that payment withdrawal and void amounts will not inflate the total amount paid on the claim. The status will reflect the final status on the claim. Additionally, the claim remittance action has been linked to the transaction that spawned it, rather than linking it to all transactions. This will ensure that the report will accurately display which transactions had an action associated (e.g. a write-off remainder after payment).
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Topics
• Reports
• Finance
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Contract Information on 837P Output File
The 837P output file supports including the contract information for voided claims within the loop 2400, segment CN1.
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Topics
• Finance
• Finance Setup
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Undelete Test/Assessment
Users will be able to undelete test/assessments.
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Topics
• Assessments
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Front Desk Calendar - Staff Work Schedules
Front Desk Calendar will honor staff work schedules when the staff is configured for multiple sites on one day (split day).
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Topics
• Front Desk
• Staff
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Nested SubForms
Modifying nested SubForms, such as under the "Qualifying Services" section of Payer ("Finance Setup > Payer/Contract/Rates Setup > Payer/Contract/Rates Setup > Payer") is supported.
Users will be able to modify the List Name for existing set of qualifying services.
Users will be able to add a new qualifying service or edit an existing qualifying service.
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Topics
• SubForm
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Diagnosis and Place of Service Code for Void Claims
Void Submissions and 837 Output will contain the original claim's diagnosis and place of service code.
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Topics
• Finance
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Adjustment Action Resulting In Two Submissions
When an adjustment action is applied and this results in two submissions, the reversing GL entries on the submission to which the adjustment action was applied will be written once.
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Topics
• Finance
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Additional Documentation and Follow-Ups
When a user has entered "Additional Documentation" and/or "Follow-Ups" on a call center call and uses "Save & New Call" button to launch a new call, "Additional Documentation" and "Follow-Ups" from previous call will not be visible.
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Topics
• Call Center
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Widget - "Open Remittance" Widget
The Open Remittances widget has been enhanced to focus exclusively on valid claims, excluding any voided claims. This improvement streamlines user workflow and ensures greater accuracy in processing remittances.
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Topics
• Finance
• Widgets
• Reports
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Authorization Units and Denied Adjustment Claims
When user applies calculate rate on an adjustment claim that was Denied, the system will release the units from the denied submission back to the authorization and the new submission will consume the appropriate number of units.
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Topics
• Finance
• Widgets
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Write Off Transactions
Write off transactions can be deleted within the transaction history for open and closed months.
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Topics
• Finance
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Do Not Bill Utility
Selecting “Include Payable Services” changes “Do Not Bill” to “Do Not Pay” in the "Mark as" section.
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Topics
• Finance
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Mirrored Billing Jobs
Mirrored billing jobs has been refactored for improved performance with Placement Disruptions that contain the "Allow to bill non overnight stay" setting set.
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Topics
• Client
• Finance
• Finance Setup
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Graphing Capability
Forms that contain graphing has been refactored allowing a better visual representation of client assessment data, making it easier to track client progress over time.
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Topics
• Forms
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Waterfall of Claim That Was Previously Re-Submitted to Original Funder
When a claim is originally denied, then rebilled to the same funder, if the funder partially pays the new submission 2, then create a waterfall to a next payer, the system will not include Prior Adjudication information from the Denial in addition to the adjudication of the Partial payment transactions.
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Topics
• Finance
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Program Enrollment - End Date
When end-date is not populated on a finalized Treatment Plan or draft event, and when the corresponding program enrollment is closed, the end-date will not be reflected for open events.
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Topics
• Client
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Placement Services - Multiple Programs
The program setup functionality has been restructured for outpatient programs. Outpatient programs can be excluded from the overlapping logic and bill for services when the "Services Created for Days of Placement" field is checked.
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Topics
• Finance
• Agency Setup
• Client
• Reports
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Print Bundle - SubReports
The Print Bundle functionality will include SubReport data when utilizing the print preview or PDF options.
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Topics
• Reports
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Supervisor Taskbar Functionality
The Supervisor taskbar module managing the approval and submission process for services has been refactored for improved performance.
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Topics
• Client
• Supervisor
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ABA Sessions
ABA sessions can be sent to myEvolv in "Draft" status. This will provide users the ability to modify any information as needed to ensure accuracy.
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Topics
• ABA
• Third Party Solution
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Agency Re-Admission
Agency Re-Admission form has been enhanced when utilizing the "My Pending Referral" widget. When performing a readmit via the widget, the users will now be able to select desired "Placement Type".
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Topics
• Program Referrals
• Widgets
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Routing NX and Treatment Plans
Routing NX supports routing Treatment Plans, regardless of whether Audit Snapshot is enabled or not.
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Topics
• Routing
• Treatment Plans
• Client
• Service Entry
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Appointments Times on Front Desk Calendar
Enhanced the appointment blocks/scheduled times view on the Front Desk Calendar window when a user resizes the window (minimized or maximized).
Enhanced the appointment blocks/scheduled times view on the Front Desk Calendar window when a user resizes the window (minimized or maximized).
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Topics
• Front Desk
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Routing NX - Routes With Validate Treatment Plan
Users will be able to route events using routing configuration which includes "Validate Treatment Plan Required Fields" rule.
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Topics
• Client
• Routing
• Widgets
• Treatment Plans
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"Keep a print bundle for how many days?" Option In Agency Setup
"Keep a print bundle for how many days?" has been updated to require a value of 1 day or more in Agency Setup.
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Topics
• Print Bundle
• Client
• Reports
• Agency
• Agency Setup
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837 AR Output
Features have been refactored to create 837 outputs when the agency uses medication administered in Finance Setup.
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Topics
• Finance
• Finance Setup
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Workflow Scheduler Setup, Rule Type Foster Home
Workflow Qualifier for rule type Foster Home will save when "Home/Applicant Type" is selected.
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Topics
• Resource Families
• Workflows
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Uploaded Image Resizing
When uploading a large image file to a Service Event, image will be resized to be viewable within the preview window.
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Topics
• Service Entry
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Resource Family Portal Login Page
The Resource Family Portal will re-direct to the login page once a user has timed out.
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Topics
• Resource Family Portal
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Look-Up Tables in Resource Family Portal
Improved the task functionality when utilizing the look-up tables in mobile devices in Resource Family Portal.
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Topics
• Resource Family Portal
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Rate Renewal
The Rate Renewal functionality has been updated to include a new "Effective Date" that is the same as an existing start date as active rate histories.
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Topics
• Finance Setup
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Period Break Rules for Consolidated Services and Calculate Rate
Calculate Rate, whether performed in-line in AR Management or during Calc-Rate Billing, will honor period break rules for consolidated services on the rate history.
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Topics
• Finance
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Multiple Qualifying Services That Have the “Use Distinct Events” Set
Enhanced billing efficiency to either check the distinct count or total count when the setup for Qualifying Services contains multiple items within the “Qualifying Service List” and the “Use Distinct Events” field is utilized.
Enhanced billing efficiency to either check the distinct count or total count when the setup for Qualifying Services contains multiple items within the “Qualifying Service List” and the “Use Distinct Events” field is utilized.
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Topics
• Finance
• Finance Setup
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Held Claims
Enhanced efficiency of bulk action based billing runs to filter out released held claims from the output.
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Topics
• Finance
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Billing Enhancement for Large Duration Values
An update has been made to the Finance NX system to ensure that service events with large duration values are correctly generating AR and AP invoices.
When a billable service event is created with a duration larger than 10,000 minutes (e.g., 500 hours), the system will now correctly generate the expected AR or AP invoices. This is particularly important for agencies that use the duration field to represent billing amounts, especially when these amounts exceed the typical maximum value.
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Topics
• Client
• Finance
• Service Entry
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Alerts from Non-Event Based Forms
Sending Alerts from non-event based forms will display the respective hyperlink in the body of the Alert, allowing Alert recipients to launch the respective form.
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Topics
• Alerts
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Routing NX Activation
Routing NX activation supports pre-existing routes.
Agencies will need to open a support case with Netsmart to have Routing NX enabled, it will only be enabled in a non-production system initially.
-Routing NX cannot be reverted once enabled, it is a one-way conversion process
Agencies will need to complete thorough testing of routes in non-production with special focus on any custom routes.
-If any issues are found with custom routes, agencies will need to engage Managed Services to assist.
-Agencies should open a support case for issues encountered with system delivered routes.
-Once agencies have fully tested routing, they can enter a support case stating that they have verified their routing and are ready to have this turned on in production.
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Topics
• Routing
• Setup
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Calculate Rate Performance
Procedures related to "Calculate Rate" have been optimized for faster performance.
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Topics
• Finance
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RFP Form Set Members Link to Event Group
Features have been refactored for form set members to link to event group in the tasks page in Resource Family Portal.
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Topics
• Resource Family Portal
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Test Questions with Disable Rules and Effective Dates
Forms with test questions that have both a disable rule and dates have been refactored to enhanced for user experience when loading forms.
Forms with test questions that have both a disable rule and dates have been refactored to enhanced for user experience when loading forms.
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Topics
• Forms
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Password Reset
Users will receive a password reset via email.
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Topics
• Agency
• Staff
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Foster Home Milestones
The Look Up Table for Foster Home Milestones will load "Type of Home".
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Topics
• Resource Family Portal
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Patient Statement Reports With Front Desk NX
The Patient Statement Report will display on Front Desk NX when the "Self Pay Statement" menu option is selected.
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Topics
• Reports
• Finance
• Front Desk
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Amend Group Services
Amending Group Services honors "Only Lock Group Events at Group Level".
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Topics
• Groups
• Client
• Agency Setup
• Event Setup
• Service Entry
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Resource Family Portal
The Resource Family Portal has been restructured to improve operations within client and events.
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Topics
• Resource Family Portal
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Improved Performance of Remittance Imports
835 Import Remittance logic has been refactored for improved performance,
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Topics
• Finance
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Resource Family Home Placements
Resource Family Home Placement limits task display to those assigned to a family member.
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Topics
• Resource Family Portal
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Amending Services From Service Entry or Listings
When amending services from Service Entry or from Listings, we have reduced the number of database calls to optimize performance.
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Topics
• Groups
• Client
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Billing Execution Interval
Billing Execution Interval maximum value is capped at 60 minutes.
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Topics
• Setup
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Billing Processing Improvements
Billing processing (impacting mirror billing, regular billing and Calculate Rate) related to authorizations has been optimized for improved performance.
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Topics
• Finance
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CareFabric Receiver Revision Version
The CareFabric Receiver has been updated to allow a higher revision version than myEvolv while still showing a successful health check. This is supporting an improvement deployment model of revision release fixes into the receiver.
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Topics
• Taskbar
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Fast Track by Client
Events selected and created in "Fast Track by Client" will be saved and will appear in "Service Entry".
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Topics
• Fast Track
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SubReport - Time Zone
Events containing SubReports of "Next Scheduled Event" will reflect a time when the time zone offset (i.e. servers are in one time zone and their location is in another) is configured.
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Topics
• Setup
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Billing Process Step 12 Optimized
Step 12 of the billing process has been optimized for improved performance.
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Topics
• Finance
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CCD -Manual Upload
The CCD manual upload functionality has been refactored for improved performance.
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Topics
• CCD
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DFT P03 Outbound
HL7 Outbound Legacy file processing has been refactored for improved performance.
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Topics
• Finance
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Custom Sheppard Pratt Patient Statement report
We’ve optimized the performance for the customized patient statement report to prevent timeouts. Reports that previously took longer to load or execute should now complete more swiftly, providing a smoother user experience.
We’ve optimized the performance for the customized patient statement report to prevent timeouts. Reports that previously took longer to load or execute should now complete more swiftly, providing a smoother user experience
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Topics
• Reports
• Finance
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Attendance Billing
All attendance-based services will be captured in a billing request and create claims.
All attendance-based services will be captured in a billing request and create claims.
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Topics
• Agency Setup
• Treatment Plans
• Finance
• State Reporting
• Finance Setup
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Diagnoses Report
Enhanced the performance of the "Diagnoses Information" report for clients that contain diagnosis data.
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Topics
• Reports
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Adding Progress Note to Locked Event
Users will be able to add a note to a locked event from the Actions dropdown in Service Entry screen. The new note will not be locked, and depending on worker role, staff will be able to view/edit/delete the unlocked note.
Additionally, for those agencies that have audit snapshot enabled, if a note is added to a locked note, the new note will not be part of the audit snapshot which was captured at the point the event was locked.
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Topics
• Service Entry
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Call Center: Save & New Call
Users will be able to click "Save & New Call" in Call Center to save the current call and start a new call.
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Topics
• Call Center
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Multi Agency Staff With Security Workgroups
The "Staff with Security" workgroup look up tables will display the workgroups for the agency selected.
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Topics
• Agency
• Staff
• Workgroup
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Authorization Alerts Job
The Authorization Alerts job has been optimized for improved performance. This job is run daily in systems where "Create Scheduled Job for Authorization Alerts" has been initiated from "Finance > Utilities > Finance Utilities > Finance Utilities".
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Topics
• Finance
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Front Desk Calendar
When a workers schedule is set within multiple facilities on the same day, the search will retrieve appointments across all facilities.
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Topics
• Front Desk
• Staff
• Agency
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Finance Report - "A/R Account Balances"
The report output functionality has been enhanced to exclude converted claims with a zero balance. This will provide a more focused view of all claims helping the user in focusing on the claims that require immediate attention.
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Topics
• Reports
• Finance
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Front Desk Calendar - Staff Work Schedule
The Front Desk calendar view has been enhanced to display appointments with time gaps between consecutive appointments. When scheduling appointments, user will see the specific intervals between visits that are set within the staff's work schedule.
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Topics
• Front Desk
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Create Mirror Services Billed
An additional flag "Create Mirror Services Billed " has been added to "Mirror Billing" setup. Enabling this flag will allow Mirror Billing to find services that can be billed. Mirror Services Billed is used for Actual Care Days Report.
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Topics
• Reports
• Finance
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TeleHealth Appointment Messages
When TeleHealth appointments are modified, SDK messages will be sent.
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Topics
• Telehealth
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Daily Tickler Alert Job
The Daily Tickler Alert job has been optimized for improved performance.
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Topics
• Workflows
• Client
• Service Entry
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Enhanced Navigation Performance
Navigation Search has been optimized for better performance.
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Topics
• Agency Setup
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EHI Export Download All Files
EHI Export is able to download all files without web server access.
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Topics
• Reports
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Improved CCD Search
Improved the performance within the CQN Query output when searching for client(s) CCD.
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Topics
• CCD
• CQN/HIE
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CCD Style Sheet
The "CCD Style Sheet" will utilize memory more efficiently. This improves the CCD's upload, export, download and viewing processes.
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Topics
• CCD
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