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myEvolv NX 10.1.0575.07 Acceptance Tests


ECS-49462 Summary | Details
10.1.0525.08, 10.1.0550.04, 10.1.0575.01, 11.0.0000
New Status and Actions for Failed Billing Runs
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • Immediate Billing Run Request [EDIT]
Scenario 1: Validate Reprocess Status On A Failed Billing Runs
Specific Setup:

Requires a "Billing Run" that is in "Failed" status.

Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Click "Actions" button on billing run with "Failed" status.
  3. Validate "Actions" drop down list contains "Delete Request, Edit Billing Request and Reprocess".
  4. Select "Reprocess".
  5. Validate the status contains "Reprocess".
  6. Wait for "Billing" to run.
  7. Validate the billing run has reprocessed and claims have been generated.
Scenario 2: Validate Edit Billing Request On Failed Billing Status
Specific Setup:

Requires a "Billing Run" with a "Failed" status.

Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Click "Actions" button on billing run with "Failed" status.
  3. Validate "Actions" drop down list contains "Delete Request, Edit Billing Request and Reprocess".
  4. Select "Edit Billing Request".
  5. Edit the billing request and click "Proceed".
  6. Wait for "Billing" to run.
  7. Validate the billing run has reprocessed and claims have been generated.

Topics
• Finance
ECS-51710 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
E-Sign and Signature
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • General Service Note (auto date) [ADD]
  • Activities Long Form without Other Acts [ADD]
  • Activities Long Form without Other Acts [VIEW] *APPROVED*
  • Print Preview
  • Activities Long Form without Other Acts [DELETE]
  • SupervisorModule
  • All Clients With Security Listing by PeopleID
  • General Service Note (auto date) [DELETE]
Scenario 1: Validate E-Sign/Submit Event Only Displays One Signature per Signer/Submitter in Print Preview
Specific Setup:
  • Available client event to submit.
  • Available client event to e-sign.
  • Access to "Service/Case Notes & Planning Approval".
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select a Client.
  3. Add a submit event.
  4. Fill form, save and submit.
  5. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  6. Approve the event.
  7. Navigate to "Client > Case Management > Service Management > Service Entry".
  8. Reopen the event.
  9. Print preview the form.
  10. Validate only one signature per staff is displayed (Name, Job Title, Credentials).
  11. Navigate back to "Client > Case Management > Service Management > Service Entry".
  12. Add an e-sign event.
  13. Fill form, save and e-sign.
  14. Reopen the event.
  15. Print preview the form.
  16. Validate only one signature per staff is displayed (Name, Job Title, Credentials).

Topics
• Client
ECS-52318 Summary | Details
10.1.0550.04, 10.1.0575.01, 11.0.0000
Box 24F and CMS-1500 Claim Output
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Claim Output Ready
  • Claim Output
  • Claim Receivers Setup Form Set
  • Receiver Information - All
  • Receiver Information Generic [EDIT]
  • Alternative Claim Output
  • FinanceClaims
  • Claim/Invoice Batch [VIEW]
Scenario 1: Validate CMS 1500 Claim Output In Box 24F
Specific Setup:
  • "Claim Receiver" is set to output using a "CMS-1500" format.
  • Claims have been created for Submitter associated with Claim Receiver.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Locate "Billing Run" which has "Claim" from preconditions.
  3. Click on "Claims" and "Open Batch".
  4. Create output for "CMS 1500".
  5. Validate "Box 24F" has desired claim information.
  6. Validate subsequent line does not have any claim information or "00".

Topics
• Finance • Finance Setup
ECS-52473 Summary | Details
11.0.0025, 10.1.0550.09, 11.0.0000.01, 10.1.0575.04
Adjustment Claims
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • AR Management
  • ActionsView
  • Claims Maintenance NX Form Set
  • Cash Receipts for Remittance
  • All Clients With Security Listing by PeopleID
  • Claim 2.0 [EDIT]
  • FinanceClaims
  • Claim/Invoice Batch [VIEW]
  • Claim Submission 2.0 [EDIT]
  • Claim Output Ready
Scenario 1: Validate Actions On An Adjustment Claim
Specific Setup:

Requires a client with a claim that has been "Adjusted".

Steps
  1. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  2. Select desired "Remittance".
  3. Set search parameters to search for desired claim.
  4. Validate the "Status" of the adjustment claim is listed as "No Remit".
  5. Add a "Denial" to the claim.
  6. Click "Add Action".
  7. Select "Action" dropdown box.
  8. Validate the actions "Write Off, Resubmit, Resubmit To Other, Adjustment and Void" are listed.
  9. Select "Resubmit"
  10. Validate "Submit To" contains same payer.
  11. Save.
  12. Wait for billing to run.
  13. Click on desired "Adjustment Claim" link.
  14. Click on "Submissions" tab.
  15. Validate the second submission is listed.
  16. Validate "Claim Frequency" is "Replacement of Prior Claim".
  17. Delete the action.
  18. Click "Add Action" and select "Write Off".
  19. Save.
  20. Validate the claim balance is zero.
  21. Delete the action.
  22. Click "Add Action" and select "Adjustment".
  23. Save.
  24. Validate a new "Adjustment Claim" is created.
Scenario 2: Validate Resubmit To Other Action On An Adjustment Claim
Specific Setup:
  • Requires a client with a claim that has been "Adjusted".
  • Client should have a "Secondary Benefit Assignment" that can also bill the service.
Steps
  1. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  2. Select desired "Remittance".
  3. Set search parameters to search for desired claim.
  4. On the "Adjustment Claim" add a "Partial Payment".
  5. Click "Add Action".
  6. Select "Action" dropdown box.
  7. Select "Resubmit To Other".
  8. Validate "Submit To" contains desired "Secondary Payer".
  9. Save.
  10. Wait for billing to run.
  11. Click on desired "Adjustment Claim" link.
  12. Click on "Submissions" tab.
  13. Validate the second submission is listed.
  14. Validate "Claim Frequency" is "Admit thru Discharge Claim".
  15. Validate "Claim Submission" has desired "Payer" and "Balance".

Topics
• Finance
ECS-52529 Summary | Details
10.1.0550.04, 10.1.0575.01, 11.0.0000
Improved Performance of Claim Listing Search
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Claims Maintenance NX Form Set
  • Claim 2.0 [EDIT]
  • Claim Submission Subform 2.0 [VIEW]
Scenario 1: Claim Listing Search
Specific Setup:

Large amount of finance claims.

Steps
  1. Navigate to "Finance > Claim Maintenance > Automatic > Claim Information".
  2. Click "Select a Claim".
  3. Search for claims and validate claims load.
  4. Validate Status/Action columns are aligned.
  5. Select a claim.
  6. Validate Claim Loads.

Topics
• Finance
ECS-52808 Summary | Details
11.0.0000, 10.1.0550.07, 10.1.0575.03
Resubmit To Same With Cost Avoidance
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • AR Management
  • Cash Receipts for Remittance
  • Claims Submission For Remittance NX [EDIT]
  • FinanceClaims
  • Claim/Invoice Batch [VIEW]
  • Claim Output Ready
  • Claim Receivers Setup Form Set
  • Receiver Information - All
  • Receiver Information X12 Submissions [EDIT]
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • Billing Run Request Limit People Subform
  • All People with Benefit Assignments with LOS
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
Scenario 1: Validate Cost Avoidance Methodology On Resubmit
Specific Setup:
  • Requires a claim that has been billed to secondary payer and service is not billable to client's primary payor.
  • Receiver for the claim should have "Use Cost Avoidance Methodology" checked.
Steps
  1. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  2. Select desired remittance check
  3. Set the parameters to search for the desired claim.
  4. Add a denial status to the claim.
  5. Click "Add Action"
  6. Select "Resubmit" to the same payer.
  7. Save.
  8. Wait for billing to run.
  9. Click on the second submission.
  10. Click on the "Batch" link.
  11. Click "Open Batch"
  12. Click "Create Output".
  13. Download the electronic file.
  14. Validate the "837 Output" contains the "AMT*A8" segment.

Topics
• Finance • Finance Setup
ECS-52827 Summary | Details
10.1.0575.01, 11.0.0000
Custom Outputs
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Claim Receivers Setup Form Set
  • Receiver Information - All
  • Receiver Information Generic [EDIT]
  • Claim Output
  • Billing Place of Service
  • Alternative Claim Output
  • Claims Maintenance Form Set
  • FinanceClaims
  • Claim/Invoice Batch [VIEW]
  • Claim Output Ready
  • Billing Batches Management
Scenario 1: Validate Client Specific Custom Printout For Claims
Specific Setup:

Services have been billed.

Steps
  1. Navigate to "Finance Setup > Agency Setup > Claim Receivers Setup > Receiver General Info".
  2. Select the Claim Receiver associated with Claims from preconditions.
  3. Set Claim Output Format to Desired Format and update any required fields, save.
  4. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  5. Generate an output for your claim.
  6. Validate information appears on form.
  7. Repeat for additional custom outputs.

Topics
• Finance • Finance Setup
ECS-53107 Summary | Details
11.0.0000, 10.1.0575.04
Cost Center and Program Unit Linked to Claims Hierarchy
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • FinanceClaims
  • Claim 2.0 [EDIT]
  • Group Programs Subform
  • Cost Center Definitions
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • Client Finance Related Information Form Set
  • Critical Information
  • Program Enrollment [Edit]
  • Payor-Facility License Link Subform
  • Payers of Agency
  • Plans/Contracts by Payer and Receiver
  • Billing Provider Number Type
Scenario 1: Validate Cost Center Hierarchy
Specific Setup:
  • System is set up with Cost Centers Units.
  • Requires at least one claim that can be reprocessed.
  • Claim is set up with "Cost Center" set on rate setup.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Search for desired claim.
  3. Open the claim and validate it contains "Cost Center" from rate setup.
  4. Close the claim.
  5. Navigate to "Agency > Service Locations > Sites/Residentials > General Information".
  6. Select "Facility" associated with claim.
  7. Scroll to "Programs/Services Operated".
  8. Set the "Override Cost Center" on the program row associated with the claim.
  9. Save.
  10. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  11. Reprocess the batch.
  12. Open claim.
  13. Validate "Cost Center Code" on "Accounting Info" is contains the "Cost Center Override" from the "Facility Program Link".
  14. Close claim.
  15. Click on "Client" name link the "Billing Batch Claims Review" window.
  16. Click on "Enrollment Information".
  17. Click "Actions" on the program associated with the claim.
  18. Select "Correct/Close Program Enrollment".
  19. Click on "Cost Center Override", select a record.
  20. Save and Close.
  21. Reprocess batch.
  22. Open claim.
  23. Validate "Cost Center Code" on "Accounting Info" is contains "Cost Center" set on "Program Enrollment".
  24. Close the claim.
  25. Navigate to "Agency > Service Locations > Sites/Residentials > General Information".
  26. Select "Facility" associated with claim.
  27. Scroll to "Licensing".
  28. Set the "Override Cost Center" on the Payor/Plan row associated with the claim.
  29. Save.
  30. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  31. Reprocess the batch.
  32. Open claim.
  33. Validate "Cost Center Code" on "Accounting Info" is contains the "Cost Center Override" from the "Facility Licensing Link".
  34. Close claim.

Topics
• Client • Finance • Finance Setup
ECS-53294 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
Holding Claim for No Primary Diagnosis
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • Billing Run Request Limit People Subform
  • All People with Benefit Assignments with LOS
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • FinanceClaims
  • Client Search
  • Client Service Entry
  • 1. Simple Service Entry [EDIT]
  • Claim 2.0 [EDIT]
Scenario 1: Add Other Diagnosis on Client Record, Which Overlaps Primary Diagnosis
Specific Setup:
  • Client has a primary diagnosis on client record with an end date.
  • Client has secondary diagnosis on client record.
  • Client Benefit Assignment does not have a diagnosis.
  • Client Billing Authorization does not have a diagnosis.
  • Claim Receiver has "Hold Claims if No Diagnosis" flagged.
  • Billing Procedure Code has "Diagnosis Required" flagged.
  • Services ready to bill:
  • Service 1 during active period of primary diagnosis.
  • Service 2 after primary diagnosis is end dated.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management" and create a "New Run" for Submitter associated with Client/services from preconditions.
  2. Upon completion of "Billing Execution Interval", validate:
  3. Claim for service 1 is not held for no Primary diagnosis.
  4. Claim for service 2 is held for no Primary diagnosis.
Scenario 2: Secondary Diagnosis On Service Event - Claim Is Created And Not Held
Specific Setup:
  • Client has a primary diagnosis on client record with an end date.
  • Client has secondary diagnosis on client record.
  • Client Benefit Assignment does not have a diagnosis.
  • Client Billing Authorization does not have a diagnosis.
  • Claim Receiver has "Hold Claims if No Diagnosis" flagged.
  • Billing Procedure Code has "Diagnosis Required" flagged.
  • Service ready to bill has "Diagnosis Treated" populated with secondary diagnosis.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management" and create a "New Run" for Submitter associated with Client/services from preconditions.
  2. Upon completion of "Billing Execution Interval", validate that the claim is not held when service has secondary diagnosis on "Diagnosis Treated".

Topics
• Finance • Finance Setup
ECS-53306 Summary | Details
11.0.0025, 10.1.0575.06, 11.0.0000.03
Save PutDisclosure CareFabric Messages to Database
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Taskbar > Care Exchange > Care Exchange > CareConnect Inbox
  • CareConnect Inbox Provider Search
  • Client Association
  • Client Search
  • Manual Disclosures [EDIT]
Scenario 1: CareConnect Inbox Send Referral and CCD to Outside Agency
Steps

Internal Testing Only

Scenario 2: Validate PutDisclosure Messages
Steps

Internal Testing Only.


Topics
• CareConnect Inbox • Client
ECS-53422 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
Patient Statement Report Data Output
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Date Range w/ Parms w/ Selection w/ Custom Params6 [ADD]
  • Report Selection Picklist
  • Report Parameters PickList
  • All Clients With Security for Reports
  • Patient Statement
Scenario 1: Validate Patient Statement Excel Output Displays AR Balance
Specific Setup:

Requires a client with claims where this is a "Patient Unapplied Balance".

Steps
  1. Navigate to "Finance > Reports > Accounts Receivable > Patient Statements".
  2. Set desired parameters for the report.
  3. Select "Patient Statement Report by Client" report selection.
  4. Click "Excel" button.
  5. Wait for "Excel" output to download.
  6. Open "Excel" output.
  7. Validate "AR_Balance" column contains desired patient unapplied balance.

Topics
• Finance • Reports
ECS-53427 Summary | Details
11.0.0000, 10.1.0550.08, 10.1.0575.03
MyHealthPointe Client Balance
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Finance > Remittance Processing > Credit Card Payments > Payments
  • Credit Card Devices - All
  • Cash Received - Credit Card [ADD]
  • All Client Guarantors - Self Pay
  • Credit Card Brand
  • Credit Card Manual Entry
  • Cash Receipt Maintenance 2.0 Form Set
  • Cash Receipts Maintenance NX
  • Cash Received Maintenance (System) [EDIT]
Scenario 1: myHealthPoint Client Balance Export Update
Steps

Internal Testing Only.


Topics
• Finance
ECS-53478 Summary | Details
11.0.0000, 10.1.0550.08, 10.1.0575.03
Void Credit Card Payment
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • A/R Reporting 2.0 Form Set
  • Patient Statement Report
  • Finance > Remittance Processing > Credit Card Payments > Payments
  • Cash Received - Credit Card
  • Agency > Service Locations > Sites/Residentials > General Information
  • Credit Card Devices SubForm
  • Credit Card Devices - All
Scenario 1: CardConnect - Void Back Office Payment
Specific Setup:
  • CardConnect-enabled myEvolv environment.
  • Client has a payment made today via Back Office.
Steps
  1. Navigate to "Finance > Remittance Processing > Credit Card Payments > Payments".
  2. Select a Device.
  3. Open the Payment record.
  4. Check the "Void Payment" checkbox.
  5. Click on the "Save" button.
  6. Click on "OK".

Topics
• CardConnect
ECS-53608 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
Import Staff File
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Import Staff File Form Set
  • Staff Import Header
  • Update Staff File
  • Staff Information Form Set
  • Staff Listing - Agency Employees (By People ID)
  • Staff with Security [EDIT]
  • Staff Import Header [VIEW]
  • Import File processing Form Set
  • Import File Templates
  • Upload Staff File
  • File Explorer
Scenario 1: Verify NIAM Fields Populate Successfully When Staff Import File Uploaded
Specific Setup:

New Staff Import File with a minimum required fields populated (id_no, last_name, first_name, npi_number, use_eid_authentication, eid_username).

Steps
  1. Navigate to "Agency > Staff & Security > Import Staff File > File".
  2. Click "Select file > New".
  3. Choose an Import Staff.xlsx file.
  4. Upload file and verify uploaded correctly.
  5. Navigate to "Agency > Staff & Security > Staff Information > Staff Profiles with Security".
  6. Select "Staff Name" associated with xlsx file uploaded.
  7. Confirm that the "Use NIAM Authentication" and "NIAM Username" fields are filled with the data populated in the use_eid_authentication and eid_username columns from the staff import file, respectively.
Scenario 2: Validate Can Import Staff Without NIAM Fields Populated
Specific Setup:

New Staff Import File with a minimum required fields populated (id_no, last_name, first_name, npi_number) with NIAM fields not populated (use_eid_authentication, eid_username).

Steps
  1. Navigate to "Agency > Staff & Security > Import Staff File > File".
  2. Click "Select file > New".
  3. Choose an Import Staff.xlsx file.
  4. Upload file and verify uploaded correctly.
  5. Navigate to "Agency > Staff & Security > Staff Information > Staff Profiles with Security".
  6. Select "Staff Name" associated with xlsx file uploaded.
  7. Confirm that the "Use NIAM Authentication" and "NIAM Username" fields are not filled/disabled.

Topics
• Agency
ECS-53609 Summary | Details
10.1.0525.08, 10.1.0550.04, 10.1.0575.01, 11.0.0000
View Client Tasks
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Event Definitions - People Based Form Set
  • Event Categories/People - User Modifiable
  • Security for events by event Subform
  • Event Definition User - People [EDIT]
  • Client Search
  • Client Service Entry
  • Events2doListing
  • Task Listing
Scenario 1: Validate Staff Are Not Able To View Events in the Client’s Calendar When Security Access Is Denied
Specific Setup:
  • Staff 1 has Administrative rights,
  • Staff 2 is a non-admin user.
  • Access to Security for Event.
Steps
  1. Login as Staff 1.
  2. Navigate to "Agency Setup > Event Setup > People > Events Setup".
  3. Select an Event Category.
  4. Remove access for Worker Role from Security for Event.
  5. Navigate to "Client > Case Management > Service Management > Service Entry".
  6. Select a Client and create an event with the updated security.
  7. Log out and log in as Staff 2.
  8. Navigate to "Client > Case Management > Service Management > Service Entry".
  9. Select the same Client and select "View Tasks" list from the Actions drop down list.
  10. Validate that the event displays as not available and "Open Event" option is not available.

Topics
• Agency Setup • Client
ECS-53699 Summary | Details
10.1.0525.09, 10.1.0550.05, 10.1.0575.02, 11.0.0000
Notify User When Save Fails
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • All People Table
  • Select File for Upload
  • Select Client
  • Client > Case Management > Service Management > Assessments
  • Assessment Remarks
  • Client Header
Scenario 1: Validate Event for a Client With User Defined Fields/Test Questions Saves Data After Reopening
Specific Setup:

Client Event with multiple test questions, user defined field(s), and document upload fields.

Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select desired Client.
  3. Add event from preconditions.
  4. Fill form and Save as Draft.
  5. Reopen Event and verify information saved.
  6. Save form.
  7. Reopen Event and verify information saved.
Scenario 2: UI Testing of Test/Assessment Containing All Question Types
Specific Setup:

Test system must have Assessment containing all question types. At least two of these questions must have "Remarks" associated.

  • Pick-list
  • Numeric
  • Narrative
  • Date
  • Single Select with default Answer
  • Single Select without default Answer
  • Multi-Select
  • Multi-Select with NA
Steps
  1. Navigate to "Client > Case Management > Service Management > Assessments".
  2. Select "Client".
  3. Click "Add New" button.
  4. Click "Add Event".
  5. Select the "Test/Assessment" from preconditions.
  6. Enter all required fields.
  7. Select answer for "Pick-list" question.
  8. Enter alphabetic characters in "Numeric" question.
  9. Validate that system will warn you to enter a numeric value.
  10. Enter alphanumeric character in "Numeric" question.
  11. Validate that system will warn you to enter a numeric value.
  12. Enter number in "Numeric" question.
  13. Enter text in "Narrative" question.
  14. Enter Date in "Date" question.
  15. Confirm that "Single Select with default Answer" has appropriate answer selected.
  16. Select different answer on "Single Select with default Answer".
  17. Confirm the default answer is no longer selected.
  18. Confirm that "Single Select without default Answer" has nothing selected.
  19. Select an answer on "Single Select without default Answer".
  20. Select answer on "Multi-Select" question.
  21. Select another answer on "Multi-Select" question.
  22. Confirm that both answers are selected for "Multi-Select" question.
  23. Select answer on "Multi-Select with NA".
  24. Select "NA" on "Multi-Select with NA" question.
  25. Confirm that previously selected answer for "Multi-Select with NA" is no longer selected.
  26. Set "NA Reason".
  27. Click "Remarks" button for first question that includes Remarks.
  28. Enter text in the "Assessment Remarks" form and Save.
  29. Click "Remarks" button for second question that includes Remarks.
  30. Enter text in the "Assessment Remarks" form and Save.
  31. Save the Test/Assessment.
  32. Open the saved Test/Assessment.
  33. Validate that all questions contain the answers as entered.
Scenario 3: Validate Event for a Client With User Defined Fields/Test Questions Saves Data After Reopening
Specific Setup:

Client Event with multiple test questions, user defined field(s), and document upload fields.

Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select desired Client.
  3. Add event from preconditions.
  4. Fill form and Save as Draft.
  5. Reopen Event and verify information saved.
  6. Save form.
  7. Reopen Event and verify information saved.
Scenario 4: UI Testing of Test/Assessment Containing All Question Types
Specific Setup:

Test system must have Assessment containing all question types. At least two of these questions must have "Remarks" associated.

  • Pick-list
  • Numeric
  • Narrative
  • Date
  • Single Select with default Answer
  • Single Select without default Answer
  • Multi-Select
  • Multi-Select with NA
Steps
  1. Navigate to "Client > Case Management > Service Management > Assessments".
  2. Select "Client".
  3. Click "Add New" button.
  4. Click "Add Event".
  5. Select the "Test/Assessment" from preconditions.
  6. Enter all required fields.
  7. Select answer for "Pick-list" question.
  8. Enter alphabetic characters in "Numeric" question.
  9. Validate that system will warn you to enter a numeric value.
  10. Enter alphanumeric character in "Numeric" question.
  11. Validate that system will warn you to enter a numeric value.
  12. Enter number in "Numeric" question.
  13. Enter text in "Narrative" question.
  14. Enter Date in "Date" question.
  15. Confirm that "Single Select with default Answer" has appropriate answer selected.
  16. Select different answer on "Single Select with default Answer".
  17. Confirm the default answer is no longer selected.
  18. Confirm that "Single Select without default Answer" has nothing selected.
  19. Select an answer on "Single Select without default Answer".
  20. Select answer on "Multi-Select" question.
  21. Select another answer on "Multi-Select" question.
  22. Confirm that both answers are selected for "Multi-Select" question.
  23. Select answer on "Multi-Select with NA".
  24. Select "NA" on "Multi-Select with NA" question.
  25. Confirm that previously selected answer for "Multi-Select with NA" is no longer selected.
  26. Set "NA Reason".
  27. Click "Remarks" button for first question that includes Remarks.
  28. Enter text in the "Assessment Remarks" form and Save.
  29. Click "Remarks" button for second question that includes Remarks.
  30. Enter text in the "Assessment Remarks" form and Save.
  31. Save the Test/Assessment.
  32. Open the saved Test/Assessment.
  33. Validate that all questions contain the answers as entered.

Topics
• Assessments • Client
ECS-53708 Summary | Details
11.0.0000, 10.1.0550.09, 10.1.0575.04
Referrals Information Form Set Member
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • My Referral Information Form Set
  • Worker Assignments - Referrals Made [ADD]
  • Worker Role (to a client or in a workgroup) Table
  • Referral Search
  • Worker Assignments - Referrals Made [DELETE]
Scenario 1: Validate Pending Referrals Widget Populates The Referral Form When Worker Assignment Is Added
Specific Setup:
  • Client enrolled in Program.
  • Client has new Referral to a Program with a status of "Pending".
Steps
  1. Navigate to "Taskbar > My Homeview > Homeview Launcher > Homeview".
  2. Enable "My Pending Referrals" Widget.
  3. Search for "Client" from preconditions.
  4. Click "Edit Referral" button.
  5. Navigate to "Worker Assignments".
  6. Click "Add New > Add Event > Staff Responsible or Referral".
  7. Fill out form and save.
  8. Verify new event appears under "Completed Events" and "Referral > Referrals Made > View Worker Assignments > Staff Responsible for Referral".

Topics
• Taskbar
ECS-53733 Summary | Details
10.1.0575.02, 11.0.0000
Activity - Other Duration Field
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • Other Activities - B2E Subform
  • Event Definitions - Service - by Category/Program
  • Other Activities [EDIT]
Scenario 1: Validate Child Event Data Will Now Auto Calculate Duration When Saving From a Drafted Event
Specific Setup:
  • Service event setup to save as draft.
  • Service event has Start Date/Time and End Date/Time inputs.
  • Service event has an Activities - Other.
  • Activities - Other -B2E has Start Time and End Time inputs.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select a Client.
  3. Add the desired Event.
  4. Fill parent event Start and end Date/Times.
  5. Add a child event and fill Start/End Times, then save as draft.
  6. Validate the parent event and child event have not calculated durations.
  7. Reopen the event.
  8. Add a new child event with Start/End Times, then save.
  9. Validate main event and two child events now have calculated their duration times.

Topics
• Client
ECS-53740 Summary | Details
11.0.0000, 10.1.0575.05
Staff Time Off Entries
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Staff Information Form Set
  • Staff Listing - Agency Employees (By People ID)
  • Staff Time Off - People [ADD]
  • People Tasks/Events [ADD]
  • People Tasks/Events [DELETE]
  • Staff Time Off - People [DELETE]
Scenario 1: Validate Adding or Scheduling Staff Time Off Event Displays in Vacation Schedule Table
Specific Setup:

Access to "Agency > Staff & Security > Staff Information > Vacation Schedule".

Steps
  1. Navigate to "Agency > Staff & Security > Staff Information > Vacation Schedule".
  2. Select a Staff and add a staff time off event.
  3. Fill form and Save.
  4. Validate staff time off event appears under Completed Events.
  5. Schedule a staff time off event.
  6. Fill form ensuring "Person" and "Staff Responsible" field contain same staff, then Save.
  7. Validate staff time off event appears under Scheduled Events.

Topics
• Agency
ECS-53801 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
Failed 835 Import
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • FinanceImportListing
  • Finance File Import
  • Claims Maintenance NX Form Set
  • Claim Submission 2.0 [EDIT]
Scenario 1: Validate Claim Status When 835 Failed To Upload
Specific Setup:
  • Requires a claim that can be remitted.
  • Requires an "835 Remittance" file.
  • Scenario works with "835 Remittance" file that fails to upload because of "Duplicate Submission" records.
Steps
  1. Navigate to "Finance > Imports/Exports > Imports > Remittance Imports".
  2. Click "Upload File" button.
  3. Select "Upload 835".
  4. Select desired "835 Remittance" to upload.
  5. Set "Deposit Date".
  6. Click "Upload" button.
  7. Validate "835 Failed To Upload" message is visible.
  8. Close the window.
  9. Navigate to "Finance > Claim Maintenance > Automatic > Submissions".
  10. Click "Select A Claim" button.
  11. Search for desired claim from "835 Remittance".
  12. Validate the submission does not contain "Claim Remittance Status".
  13. Validate the "Submission Balance and Total Amount Paid" have not changed.

Topics
• Finance
ECS-53829 Summary | Details
11.0.0000, 10.1.0550.08, 10.1.0575.03
RevConnect Alerts
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • 999 Acknowledgement File
  • FinanceImportListing
  • Claim/Invoice Batch [VIEW]
  • Message from webpage - Are you sure want to delete this record?
  • Eligibility File
  • Finance > Imports/Exports > Imports > Eligibility (271) Imports
  • Report: Clients Processed OK
  • Report: Benefits Details
  • Client Search
  • Benefit Assignment [EDIT]
Scenario 1: Receive Valid 999 File From RevConnect
Specific Setup:

Claim Receiver configured for SFTP/RevConnect Integration.

Steps
  1. Navigate to "Finance > Imports/Exports > Imports > 999 Imports".
  2. Validate "999 File" is present.
  3. Click on "File" to expand.
  4. Validate "Invoice Batch Log" corresponds to existing "Control Number".
Scenario 2: Receive 271 File From RevConnect
Specific Setup:
  • System is configured to receive 271 Eligibility Files from RevConnect.
  • 271 file with a tilde ~ at the end of each line.
  • 271 file without training tilde.
Steps
  1. Confirm "271 File with trailing tilde" from preconditions has uploaded from RevConnect.
  2. Navigate to "Finance > Imports/Exports > Imports > Eligibility (271) Imports".
  3. Validate file is present.
  4. Click "Actions", "Report".
  5. Validate "Report" contains "Client Eligibility", close.
  6. Navigate to "Client > Client Information > Personal Information > Benefit Assignments".
  7. Select "Client" and click on "Benefit Assignment" associated with the "271 file".
  8. Scroll to "271 Information".
  9. Validate "271 Eligibility History" is present, close.
  10. Repeat steps for "271 File without trailing tilde".

Topics
• Finance • Finance Setup
ECS-53918 Summary | Details
10.1.0550.04, 10.1.0575.01, 11.0.0000
Medication Administration Grid Report
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Year Month With Parms and Selection [ADD]
  • Months
  • Report Selection Picklist
  • Report Parameters PickList
  • Facility Listing for Reports
  • Report: Medication Administration Monthly Grid
Scenario 1: Validate Medication Administration Monthly Grid Report Parameters Return Results
Specific Setup:

At least one Client has medications administered.

Steps
  1. Navigate to "Reports > Clients > Health/Medical > Medication Administration Grid".
  2. Set the Year and Month filters and Select a Report Selection.
  3. Set the parameter to "Facility - Client Enrolled" and Select a facility.
  4. Click Preview.
  5. Verify Report loads and contains information expected.

Topics
• Reports
ECS-53938 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
Calculate Rate and Billing Processing
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management
  • Finance > Remittance Processing > Remittance Application > Apply Receipt to Claims
  • Finance > Claim/Invoice Processing > Batch Listing > Billing Processing History
  • Billing Batches Management
  • Claim 2.0 [EDIT]
  • Claims Maintenance NX Form Set
  • AR Management
  • Cash Receipts for Remittance
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
Scenario 1: Running Calculate Rate in AR Management During Large Batch Billing
Specific Setup:
  • Claim is ready to resubmit to same or other Payer.
  • Billing request is ready to reprocess.
  • Access to "Billing Processing History".
  • Multiple staff to perform "Calculate Rate" and start/reprocess a "Billing Request".
Steps
  1. Staff 1 navigates to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Set "Filters" to search on "Billing Request" from preconditions.
  3. Click "Actions" and "Reprocess".
  4. Staff 2 navigates to "Finance > Remittance Processing > Remittance Application > AR Management".
  5. Select "Check" and set "Filters" to search on "Claim" from preconditions.
  6. Click "Add Action" and select "Resubmit".
  7. Staff 1 clicks "Billing Processing History" and "Start Billing Now".
  8. Staff 2 clicks "Amount Type" and selects "Calculate Rate".
  9. Confirm successful completion of "Calculate Rate".
  10. Staff 2 selects "Resubmit" action.
  11. Confirm successful completion of "Calculate Rate".
  12. Confirm successful completion of "Billing Request".
  13. Navigate to "Finance > Claim Maintenance > Automatic > Claim Information".
  14. Select a "Claim" from "Reprocessed Batch".
  15. Validate "Billed Services" SubReport is present and displays "Claim" data.
Scenario 2: Validate Ability To Start Billing Now While "Calculate Rate" in Process
Specific Setup:
  • Test requires two finance users; one of whom has access to "Finance > Claim/Invoice Processing > Batch Listing > Billing Processing History".
  • Test system must have claims that can have Calculate Rate applied in "Finance > Remittance Processing > Remittance Application > AR Management".
  • Test system must have billing interval set long enough to allow the test to be performed without the interval picking up available runs.
  • Test system requires a billing request to be submitted and ready to run.
Steps
  1. One test user will pull up desired test claims in AR Management and add status and action.
  2. Working in coordination, this tester will select "Calculate Rate" for these claims.
  3. While Calculate Rate is running, the second tester will click "Start Billing Now" from "Finance > Claim/Invoice Processing > Batch Listing > Billing Processing History".
  4. Validate that system displays message "Billing Job Started".
  5. Click "Refresh"; validate that the billing job is executing.
  6. Cancel the "Calculate Rate" changes if desired.

Topics
• Finance
ECS-53979 Summary | Details
11.0.0000, 10.1.0575.05
Cancel Job and Billing Requests Limited by Service Bundle
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • Billing Service Bundles
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
Scenario 1: Service Bundle - Only One Service Bundle Per Billing Job Run Will Occur
Specific Setup:
  • At least two service bundles exist. They will be referred to as "Service Bundle 1" and "Service Bundle 2" in this test.
  • Each service bundle has been submitted to be run during Billing Batches Management process.
  • Access to Billing Processing History is needed to view the Billing Processing History.
  • The ability to delete the request to allow the run to be submitted multiple times.
  • A Billing run that can be submitted that has no service bundles.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Add a "New Run".
  3. Fill in the needed fields give it a description that is easy to identify as the first bundle. Example "Service Bundle 1 test".
  4. Select the Service Bundle and add "Service Bundle 1" to the record.
  5. Save the record.
  6. Repeat the above creating a "Service Bundle 2 test" record and using the "Service Bundle 2".
  7. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Processing History" and select "Start the Billing Now".
  8. Validate the "Billing Processing History" contains 2 logs.
  9. Expand the drop down arrow for each log.
  10. Validate only one service bundle per job processed exists.
  11. Validate the non-service bundled submission displays.
  12. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  13. Validate the service bundles submitted contain the data expected.
  14. Select the "Actions" button and select "Delete Request" for the row that contains "Service Bundle 1".
  15. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  16. Validate the "Job Line is Removed" where the service bundle was the only item.
  17. Validate the "Job Line" with the non-service bundle exists and does not contain the service bundle run.
  18. Redo the "Delete Request" for "Service Bundle 2".
  19. Validate the only Log that exists is the one that had no bundles.
  20. Validate neither service bundle deleted is in this log.
Scenario 2: Service Bundle - Only One Service Bundle Per Billing Job Run Will Occur When Cancelling
Specific Setup:
  • At least two service bundles exist. They will be referred to as "Service Bundle 1" and "Service Bundle 2" in this test.
  • Each service bundle has been submitted to be run during Billing Batches Management process.
  • Access to Billing Processing History is needed to view the Billing Processing History.
  • The ability to delete the request to allow the run to be submitted multiple times.
  • A Billing run that can be submitted that has no service bundles.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Add a "New Run".
  3. Fill in the needed fields give it a description that is easy to identify as the first bundle. Example "Service Bundle 1 test".
  4. Select the Service Bundle and add "Service Bundle 1" to the record.
  5. Save the record.
  6. Repeat the above creating a "Service Bundle 2 test" record and using the "Service Bundle 2".
  7. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Processing History" and select "Start the Billing Now".
  8. While the log generating and indicating that processing is occurring, select the "Actions" Button and select "Cancel Job", to end the process.
  9. Validate the log no longer displays.
  10. Click the "Start the Billing Now" button.
  11. Validate the system generates a new log.
  12. While it is processing, validate the log only contains the name of the "Service Bundle 1".
  13. Upon completion of the "Billing Execution Interval", then proceed with this test scenario.
  14. Validate a second log is then generated and completes.
  15. Validate that log contains the only one service bundle, the "Service Bundle 2".
  16. Validate that log/process completes.
  17. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  18. Validate the service bundles submitted contain the data expected.
  19. Select the "Actions" button and select "Delete Request" for the row that contains "Service Bundle 1".
  20. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  21. Validate the "Job Line is Removed" where the service bundle was the only item.
  22. Validate the "Job Line" with the non service bundle exists and does not contain the service bundle run.
  23. Redo the "Delete Request" for "Service Bundle 2".
  24. Validate the only Log that exists is the one that had no bundles.
  25. Validate neither service bundle deleted is in this log.

Topics
• Finance
ECS-54015 Summary | Details
11.0.0000, 10.1.0550.07, 10.1.0575.03
Agency Rate on Waterfall Claims
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Claim/Invoice Batch [VIEW]
  • Apply Receipt to Claims
  • Claim 2.0 [EDIT]
  • Claims Submission For Remittance [EDIT]
  • FinanceClaims
  • Claim Output Ready
  • 837 File
  • AR Management
  • Cash Receipts for Remittance
  • Claim Adjustment Reasons
  • Claims Submission For Remittance NX [EDIT]
  • Claim Service Lines NX Subform
  • All Clients With Security Listing by PeopleID
Scenario 1: Validate Agency Amount On 837 Output When A Claim Is Waterfalled
Specific Setup:
  • Requires a claim that can be remitted and waterfalled to a "Secondary Payer".
  • "Secondary Payer" should have "Output Agency Amount" checked on "Contract Setup".
  • Scenario works with a service that is set up to bill a higher amount on the "Secondary Payer".
Steps
  1. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  2. Select desired remittance check
  3. Set the parameters to search for the desired claim.
  4. Add a "Partial Payment" to the claim.
  5. Click "Add Action"
  6. Select "Resubmit to Other".
  7. Select "Calculate Rate".
  8. Validate the "Agency Amount" is that of the "Secondary Payer".
  9. Save.
  10. Wait for billing to run.
  11. Click on the second submission.
  12. Click on the "Batch" link.
  13. Click "Open Batch"
  14. Click "Create Output".
  15. Download the electronic file.
  16. Validate the "Agency Amount" is the amount from the "Primary Payer".

Topics
• Finance • Finance Setup
ECS-54061 Summary | Details
11.0.0000, 10.1.0550.08, 10.1.0575.03
Events2Do
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • myHealthPointe Sign In
  • Class Scheduled Tasks [EDIT]
  • Form Information
  • myHealthPointe My Schedule
  • Client Service Entry
  • Client Related Task - New [EDIT]
  • Select Group
  • Person Information [ADD]
  • Wizard
  • New Group Enrollment Wizard [ADD]
  • Schedules
  • Event Definitions - Groups Form Set
  • Event Categories/Groups - User Modifiable
  • Event Definition User - Groups
  • Support Group Members [DELETE]
  • Class Scheduled Tasks [ADD]
  • myHealthPointe Dashboard
  • Groups > Service Management > Service Management > Activities - Scheduled Events
  • Client Search
  • Client Related Task - New [ADD]
Scenario 1: Display Scheduled Group Sessions
Specific Setup:
  • Active group with enrollments
  • Client credentials with access to myHealthPointe portal and enrolled into the group
Steps
  1. Navigate to "Setup > Event Setup > Groups & Cases > Events Setup".
  2. Click the "Event Category" button and select Group Activities.
  3. Select desired Event Name from Events Setup.
  4. Check the "Send Individual CareFabric Appointments" checkbox.
  5. Navigate to "Groups > Service Management > Service Management > Activities".
  6. Click the "Select Group" button and select desired group with client enrolled.
  7. Select "Add Task" from the "Add New" dropdown list.
  8. Select the task that was set to send individual CareFabric appointments.
  9. Complete required information and click the "Save" button.
  10. Sign in to the myHealthPointe portal with client credentials.
  11. Click the "My Scheduled Appointments" icon.
  12. Validate the appointment displays on the scheduled date.

Topics
• Groups • myHealthPointe
ECS-54064 Summary | Details
11.0.0000, 10.1.0525.10, 10.1.0550.08, 10.1.0575.03
Log In Following Timed Out Session
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • EvolvCS Client [EDIT]
Scenario 1: Validate Upon Timeout User Can Log Back in Successfully
Specific Setup:

Access to "Setup > System > EvolvCS System Setup > System Settings/Preferences".

Steps
  1. Navigate to "Setup > System > EvolvCS System Setup > System Settings/Preferences".
  2. Verify and take note of "Inactivity Timeout" value.
  3. Wait for X amount of minutes.
  4. Validate Timeout warning appears last 5 minutes of inactivity.
  5. Validate successful logout.
  6. Log back in using same user.
  7. Validate successful login from timeout screen.

Topics
• Setup
ECS-54081 Summary | Details
11.0.0000, 10.1.0575.03
Manual Claims and Journal Entries
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Claim Maintenance - Manual 2.0 Form Set
  • Claims - Manual
  • Claim - Manual Add [ADD]
  • All Clients With Security Listing by PeopleID
  • Client Benefits Assignments with no Self Pay
  • Billing-Rate-Service Setup Details(Auths)
  • Rate Details
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • Billing Run Request Limit People Subform
  • All People with Benefit Assignments with LOS
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • FinanceClaims
  • Claim 2.0 [EDIT]
  • Claim/Invoice Batch [VIEW]
  • Claim - Manual [EDIT]
  • Claim Output Ready
Scenario 1: Validate Manual Claim Contain Journal Entries After Batch Is Marked Sent
Steps
  1. Navigate to "Finance > Claim Maintenance > Manual - Reimbursable > Claim".
  2. Click "Select a Claim" button.
  3. Click "New" button.
  4. Fill in required fields to generate "Manual Claim".
  5. Save.
  6. Validate under "Accounting Info" journal entries are visible.
  7. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  8. Click "New Run" and select "Start New Billing Run".
  9. Fill in required fields to generate a billing run that will capture your manual claim.
  10. Save.
  11. Wait for billing to run.
  12. Open "Billing run".
  13. Validate it contains the manual claim.
  14. Generate "Claim Output".
  15. Mark the batch as "Sent".
  16. Re-open the claim, validate it contains desired "Journal Entries".
  17. Un-mark the batch as sent.
  18. Re-open the claim, validate it contains desired "Journal Entries".
  19. Reprocess the batch.
  20. Re-open the claim, validate it contains desired "Journal Entries".

Topics
• Finance
ECS-54092 Summary | Details
11.0.0000, 10.1.0575.03
Saving Call Center Event For Previously Minimized Call
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Call Center Search Forms [ADD]
  • Call Disposition with Intake [EDIT]
  • CallCenterlisting
  • Gender Table
  • Program Listing by Agency and Service Event
Scenario 1: Call Center – Minimize Call Function
Specific Setup:

Access to Call Center.

Steps
  1. Navigate to "Taskbar > Call Center > Call Center > Call Center".
  2. Start a new call.
  3. Fill required info but do not fill client name.
  4. Minimize the call and verify "No person identified...".
  5. Reopen the call and enter client first and last name but do not select a Client from the table.
  6. Minimize the call and verify no errors.
  7. Reopen the call and select a client but do not choose an event.
  8. Minimize the call and verify no errors.
  9. Reopen the call and select an event.
  10. Fill required event info.
  11. Minimize the call and verify no errors.
  12. Reopen the call and save.
  13. Verify call Saved.
Scenario 2: Call Center - Validate Changing Event Replaces Tree Event Links
Steps
  1. Navigate to "Taskbar > Call Center > Call Center > Call Center".
  2. Start a new call.
  3. Fill form and select an event.
  4. Change the event.
  5. Validate event links on left get replaced instead of creating new rows indefinitely.
Scenario 3: Incomplete Call Listing and Minimize Function in Call Center
Specific Setup:
  • Call Center event with Follow Up events linked exists in test system.
  • Two Incomplete Calls in system.
  • Call Documentation with test assessment.
Steps
  1. Navigate to "Taskbar > Call Center > Call Center > Call Center".
  2. Note the number of calls that are listed as Incomplete.
  3. Click on "New Call".
  4. Populate:
  5. 'Date of Call'
  6. ‘Time of Call’
  7. ‘Staff Receiving Call’
  8. ‘Phone Number’
  9. ‘Brief Nature of the Call’
  10. ‘Client First Name’
  11. ‘Client Last Name’
  12. ‘Client Gender’
  13. ‘Client Date of Birth’
  14. Click "Next".
  15. Choose Desired Client under Client Selection.
  16. Click "Next".
  17. Choose an event under Call Documentation.
  18. Fill form.
  19. Click "Save & Close".
  20. Note that this call is now listed under "Incomplete Calls" and the call count has increased by 1.
  21. Click on "Open Call" for this call from the "Incomplete Calls" section.
  22. Click "Save & Mark Completed".
  23. Confirm the call is no longer shown under "Incomplete Calls" listing and the call count has decreased by 1.
  24. Use Filters to search for two Incomplete Calls from setup.
  25. Open 1st Incomplete Call.
  26. Take note of information on form.
  27. Click "Minimize".
  28. Open 2nd Incomplete Call.
  29. Click "Minimize".
  30. Click "Open Call" on 1st Incomplete Call under "Unsaved Calls".
  31. Validate no error message appears when opening and information on form is unchanged.
  32. Start a New Call
  33. Fill required information and Hit Next.
  34. Select a client.
  35. Select an event that has a test under Call Documentation.
  36. Fill out some test field values.
  37. Click "Minimize".
  38. Open minimized call from Unsaved Calls.
  39. Fill remaining required fields and click "Save & Mark Completed".
  40. Open the call and verify the values on the questions were saved.

Topics
• Call Center • Taskbar
ECS-54117 Summary | Details
10.1.0575.02, 11.0.0000
Custom Reports and Timeouts
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Conditional Formatting Configuration
  • Folders Setup
  • NX Report Processor
  • EvolvCS System [EDIT]
Scenario 1: NX Custom Reporting – Validate Timeout Configurations Using Replica Server Reporting Timeout and Non-Replica Server Reporting Timeout Settings
Specific Setup:
  • Custom Report setup and ready to run (with typically long load times).
  • Access to System settings.
Steps

Internal Testing Only.


Topics
• NX Custom Reporting • Reports • Setup
ECS-54124 Summary | Details
10.1.0550.06, 10.1.0575.02, 11.0.0000
IBHIS Stored Procedures
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client > Client Information > Personal Information > Demographics
  • Select Client
  • Client > Client Information > LA County Integration - NR > LA County Client Information
  • LA County IBHIS Search
  • Client Search
  • Client Personal Information [EDIT]
  • Salutation
  • Address by ZIP code Subform
  • Residence Type
  • State Table
  • Country of Origin
  • County Table
  • County School
  • Ethnicity Table
  • Ethnicity Details
  • Race Chk_B Subform
  • Religion Table
  • Special Population
  • Marital History Sub Form Subform
  • Marital Status Table
  • Language Table
  • Client Personal Information Form Set
  • Benefit Assignment [ADD]
  • Payers of Agency
  • Plans/Contracts by Staff
  • Critical Information
  • Program Enrollment [Edit]
  • Program of Admission
  • Source Of Admission
  • Type of Admission
  • Level of Hold
  • Conservator Court Status
  • LA County Client Information [EDIT]
  • LA Race - SF Subform
  • Race Information Details
  • Diagnoses Table (Mental Health and Medical)
  • Priority Table
  • Diagnosis Status
  • Type of Diagnosis
  • Staff - All (by Staff ID)
  • People Degree - LA DMH SF Subform
  • Grade Table
  • Chrome Print Preview
Scenario 1: IBHIS Client
Specific Setup:

LA IBHIS-enabled environment.

Steps
  1. Navigate to "Client > Client Information > Personal Information > Demographics".
  2. Fill out required and desired fields.
  3. Click "Save".
  4. Click the "Benefit Assignments" tab.
  5. Click "Add New" button.
  6. Select "Add Event" from the list box.
  7. Select "Benefit Assignment" from the list box.
  8. Fill out required and desired fields.
  9. Click "Save".
  10. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  11. Click the "Actions" cell.
  12. Click the "Correct/Close Program Enrollment" link.
  13. Fill out required and desired fields.
  14. Click "Save".
  15. Navigate to "Client > Client Information > LA County Integration - NR > LA County Client Information".
  16. Fill out required and desired fields.
  17. Click "Save".
  18. Click "Click Here to Prepare and Send LA County Related Data" link.
  19. Verify information entered is shown in the tables.

Topics
• Client • LA IBHIS
ECS-54143 Summary | Details
11.0.0025, 10.1.0575.07, 11.0.0000.04
Optimizing Sending SDK Messages for Environments with Replication
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Header
  • Select Client
  • Client Personal Information [EDIT]
Scenario 1: ClientEventUpdate Message
Steps

Internal Testing Only.


Topics
• Third Party Solution
ECS-54151 Summary | Details
11.0.0000, 10.1.0550.08, 10.1.0575.03
Test Design-People Form
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Setup > Treatment and Tests > Test Setup > Test Design - People
  • All Look-up Tables Listing (filtered)
  • Sub Reports - for Test Design
  • Setup > User Tools > Interface Design > Form Designer
  • Form Families - Client Mode
  • Form [VIEW]
Scenario 1: Testing of NX Interface Design/Test Designer
Specific Setup:

User must have access to test designer

Steps
  1. Navigate to "Setup > Treatment and Tests > Test Setup > Test Design - People".
  2. Click "New Test".
  3. Fill in "Test name" and "test header code".
  4. Search for new test under the "test list".
  5. Click "Pin Button" to view the test form.
  6. Drag question fields from "Toolbox" to test form.
  7. Edit fields with desired question/answer setup.
  8. Save and Preview.
  9. Validate form contains questions fields.
  10. Navigate to "Setup > User Tools > Interface Design > Form Designer".
  11. Click "Form Family" button.
  12. Select "Test and Assessments (People)".
  13. Search for the new test created.
  14. Click the "P1" pin button.
  15. Validate the form design loads without issue.
  16. Click "Test Information" row.
  17. Validate the "Test Header" contains the new test.
  18. Click "Actions" button.
  19. Select "Preview".
  20. Validate a preview of the form loads with the test.

Topics
• Forms
ECS-54153 Summary | Details
10.1.0575.02, 11.0.0000
NX Custom Reports and Parameters
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Conditional Formatting Configuration
  • Report Designer
  • NX Report Processor
  • Folders Setup
Scenario 1: NX Custom Reporting - Update Run As CSV To Retain Sorting & Column Formatting
Steps

1. Navigate to “Reports > NX Custom Reporting > NX Custom Reporting > Custom Reporting”.

2. Go to “Report Designer” tab.

3. Select custom report with multiple data types.

4. Scroll down to “Report Columns” section and configure different data types (phone number, SSN, DateTime, etc.).

5. In the “Sort By” section, configure some of the columns to be sorted by their relative data types.

6. Under “Actions”, click “Launch Report” and it will open in another tab.

7. In that tab, click “Run as CSV”.

8. Verify the selected data types are shown in the report and in the desired order.

Scenario 2: Validate Custom Reports Honoring Parameters
Specific Setup:

Custom Report with parameter searches set.

Steps
  1. Navigate to "Reports > NX Custom Reporting > NX Custom Reporting > Custom Reporting".
  2. Launch a custom report.
  3. Run the report and validate desired data displays.
  4. Set one of the parameters and rerun the report.
  5. Validate report honors parameter.
  6. Set another parameter and run report.
  7. Validate report honors both parameters.

Topics
• NX Custom Reporting • Reports
ECS-54195 Summary | Details
11.0.0000, 10.1.0575.04
Capturing Same Service Provided to Same Client on Same Day in Claims
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • Billing Run Request Limit People Subform
  • All People with Benefit Assignments with LOS
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • FinanceClaims
  • Claim 2.0 [EDIT]
Scenario 1: Validate Billing Duplicate Services With Different Worker Providing Service When Consolidation Is Not Set
Specific Setup:
  • Scenario works with a client that duplicate event, both with same "Time and Duration" and provided by different staff.
  • Requires a rate that can bill the services and consolidation is not set.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Click "New Run" button.
  3. Select "Start New Billing Run".
  4. Fill in required fields to bill your services.
  5. Click "Save",
  6. Wait for billing to run.
  7. Open the resulting billing run.
  8. Validate it contains a claim for each individual service.
Scenario 2: Validate Billing Duplicate Services With Different Worker Providing Service
Specific Setup:
  • Scenario works with a client that duplicate event, both with same "Time and Duration" and provided by different staff.
  • Requires a rate that can bill the services, but is set to "Consolidate By Day" and "Break by Staff" is not set.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Click "New Run" button.
  3. Select "Start New Billing Run".
  4. Fill in required fields to bill your services.
  5. Click "Save",
  6. Wait for billing to run.
  7. Open the resulting billing run.
  8. Validate it contains one claim.
  9. Click on the "Claim" link to open the claim.
  10. Validate it contains the desired consolidated services.

Topics
• Finance
ECS-54197 Summary | Details
11.0.0000, 10.1.0550.09, 10.1.0575.04
Incoming Alert Notifications
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • AlertListing
  • Alerts - Send [ADD]
  • Alerts - Recipients B2 Subform
  • Staff (All)
  • FrontDeskCheckIn
  • FrontDeskCalendar
  • Staff - Service Providers (by Staff_id) NES
  • Program Listing By Agency and Worker
  • Front Desk People Search
Scenario 1: Validate Alerts and Front Desk NX Check In Alert Send to Logged In Users
Specific Setup:
  • Two available logins (ex: Staff A and Staff B).
  • Both logins have access to Front Desk NX.
  • One login able to send an alert.
  • One login able to schedule appointment and check in client.
Steps
  1. Log into both users.
  2. Navigate to "Taskbar > Alerts > Alerts > Alerts" using Staff A.
  3. Send an alert to Staff B.
  4. Validate alert appears for Staff B.
  5. Navigate to "Taskbar > Attendance Check In/Out > Check In/Out > Front Desk NX" using Staff A.
  6. Click "View Calendar" and create a scheduled appointment for Staff B.
  7. Navigate to "Taskbar > Attendance Check In/Out > Check In/Out > Front Desk NX" using Staff B.
  8. Check in the Client using Staff A.
  9. Validate alert appears for Staff B stating "Desired Client has Arrived".

Topics
• Taskbar
ECS-54246 Summary | Details
11.0.0000, 10.1.0550.08, 10.1.0575.03
835 Import Changes
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • FinanceImportListing
  • Finance File Import
  • Report: Claim Remittance Report
  • Claim 2.0 [EDIT]
  • Claims Maintenance NX Form Set
  • Claim Submission 2.0 [EDIT]
  • Claim Remittance Transactions Subform
  • Claim Transaction Adjustments Subform
  • Claim Remittance Transactions [EDIT]
  • Claim Receivers Setup Form Set
  • Receiver Information - All
  • Receiver Information Generic [EDIT]
Scenario 1: Validate 835 Applies Overpayments To Multi-Service Line Claim
Specific Setup:
  • Requires a "Multi-Service Line Claim" that can be remitted.
  • Requires an 835 with overpayments for each service line.
  • 835 should also have "Reference Number" and "Claim Remarks".
Steps
  1. Navigate to "Finance > Imports/Exports > Imports > Remittance Imports".
  2. Click "Upload File".
  3. Select desired "Remittance File".
  4. Set "Deposit Save".
  5. Click "Upload".
  6. Validate the 835 uploaded.
  7. Click "Actions" and select "Remittance Report".
  8. Click on desired claim.
  9. Click on "Submissions" tab.
  10. Open the "Submission" record.
  11. Click on "Claim Status".
  12. Validate the service lines contain desired "Payment, Reference Number and Claim Remark".
Scenario 2: Validate Duplicate Status And Payment From 835 Applies When Allow Duplicate Flag is checked
Specific Setup:
  • Requires a claim that is paid, has a reference number.
  • Requires an 835 that applies "Duplicate Status, Payment and Reference Number".
Steps
  1. Navigate to "Finance > Imports/Exports > Imports > Remittance Imports".
  2. Click "Upload File".
  3. Select desired "Remittance File".
  4. Set "Deposit Save".
  5. Click "Upload".
  6. Validate the 835 uploaded.
  7. Click "Actions" and select "Remittance Report".
  8. Validate the desired claim is not listed.
  9. Delete the uploaded remittance.
  10. Navigate to "Finance Setup > Agency Setup > Claim Receivers Setup > Receiver General Info".
  11. Select desired receiver.
  12. Check the flag "Allow Duplicate Status from 835".
  13. Save.
  14. Navigate to "Finance > Imports/Exports > Imports > Remittance Imports".
  15. Click "Upload File".
  16. Select desired "Remittance File".
  17. Set "Deposit Save".
  18. Click "Upload".
  19. Validate the 835 uploaded.
  20. Click "Actions" and select "Remittance Report".
  21. Validate the desired claim has the payment applied.

Topics
• Finance • Finance Setup
ECS-54247 Summary | Details
11.0.0000, 10.1.0550.07, 10.1.0575.03
270 Eligibility
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Notepad++
  • 7ZipDownload
  • 270 File
  • 270 Output Ready
  • Receiver Information 270-271 Setup [EDIT]
  • EligibilityManager
  • Claim Receivers Setup Form Set
  • Receiver Information - All
  • Program Listing By Agency and Worker
Scenario 1: Eligibility Requests (270) - Create 270 File
Steps
  1. Navigate to "Finance > Imports/Exports > Exports > Eligibility Requests (270)".
  2. Click "New Request".
  3. Set "Receiver" and "Description" values.
  4. Set any additional parameters.
  5. Click "Save".
  6. Click "Actions ▼".
  7. Click "Generate Output File".
  8. Validate the segment containing the "DTP*" segment contains date in "CCYYMMDD" format.

Topics
• Finance • Finance Setup
ECS-54252 Summary | Details
11.0.0000, 10.1.0575.03
Statement Dates and 837I
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • AR Management
  • Cash Receipts for Remittance
  • All Clients With Security Listing by PeopleID
  • Claims Submission For Remittance NX [EDIT]
  • FinanceClaims
  • Claim/Invoice Batch [VIEW]
  • Claim Output Ready
  • 837 File
Scenario 1: Validate 837I Output Contains Updated Statement Date In 2300 DTP*434 Segment
Specific Setup:
  • Requires a "Receiver" that has "Claim Output Format set to "837 Institutional".
  • Scenario works with a "Facility Placement" claim that is billed for a half of the month and can be rebilled for full month.
Steps
  1. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  2. Select desired "Remittance Check".
  3. Set desired parameters to search for desired claim.
  4. Add a denial status to the claim.
  5. Click "Add Action" button.
  6. Select "Resubmit".
  7. Select Calculate Rate".
  8. Validate the new service line contains "New Date Range".
  9. Check the "Service Line" row.
  10. Save.
  11. Wait for billing to run.
  12. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  13. Open the "Action Based Billing" run.
  14. Validate it contains desired claim.
  15. Click "Open Batch".
  16. Click "Create Output".
  17. Click "Download Electronic File".
  18. Open the "837I Downloaded File".
  19. Validate the 2300 Loop contains "DTP*434*" segment with the new "Statement Dates".

Topics
• Finance
ECS-54316 Summary | Details
11.0.0000, 10.1.0525.10, 10.1.0550.07, 10.1.0575.03
Notify User When Save Fails
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • All People Table
  • Select File for Upload
  • Select Client
  • Client > Case Management > Service Management > Assessments
  • Assessment Remarks
  • Client Header
Scenario 1: Validate Event for a Client With User Defined Fields/Test Questions Saves Data After Reopening
Specific Setup:

Client Event with multiple test questions, user defined field(s), and document upload fields.

Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select desired Client.
  3. Add event from preconditions.
  4. Fill form and Save as Draft.
  5. Reopen Event and verify information saved.
  6. Save form.
  7. Reopen Event and verify information saved.
Scenario 2: UI Testing of Test/Assessment Containing All Question Types
Specific Setup:

Test system must have Assessment containing all question types. At least two of these questions must have "Remarks" associated.

  • Pick-list
  • Numeric
  • Narrative
  • Date
  • Single Select with default Answer
  • Single Select without default Answer
  • Multi-Select
  • Multi-Select with NA
Steps
  1. Navigate to "Client > Case Management > Service Management > Assessments".
  2. Select "Client".
  3. Click "Add New" button.
  4. Click "Add Event".
  5. Select the "Test/Assessment" from preconditions.
  6. Enter all required fields.
  7. Select answer for "Pick-list" question.
  8. Enter alphabetic characters in "Numeric" question.
  9. Validate that system will warn you to enter a numeric value.
  10. Enter alphanumeric character in "Numeric" question.
  11. Validate that system will warn you to enter a numeric value.
  12. Enter number in "Numeric" question.
  13. Enter text in "Narrative" question.
  14. Enter Date in "Date" question.
  15. Confirm that "Single Select with default Answer" has appropriate answer selected.
  16. Select different answer on "Single Select with default Answer".
  17. Confirm the default answer is no longer selected.
  18. Confirm that "Single Select without default Answer" has nothing selected.
  19. Select an answer on "Single Select without default Answer".
  20. Select answer on "Multi-Select" question.
  21. Select another answer on "Multi-Select" question.
  22. Confirm that both answers are selected for "Multi-Select" question.
  23. Select answer on "Multi-Select with NA".
  24. Select "NA" on "Multi-Select with NA" question.
  25. Confirm that previously selected answer for "Multi-Select with NA" is no longer selected.
  26. Set "NA Reason".
  27. Click "Remarks" button for first question that includes Remarks.
  28. Enter text in the "Assessment Remarks" form and Save.
  29. Click "Remarks" button for second question that includes Remarks.
  30. Enter text in the "Assessment Remarks" form and Save.
  31. Save the Test/Assessment.
  32. Open the saved Test/Assessment.
  33. Validate that all questions contain the answers as entered.

Topics
• Assessments • Client
ECS-54343 Summary | Details
11.0.0000, 10.1.0575.03
Front Desk Calendar
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • FrontDeskCheckIn
  • FrontDeskCalendar
  • Staff - Service Providers (by Staff_id) NES
  • Program Listing By Agency and Worker
  • Front Desk People Search
Scenario 1: Validate Duration Is Displaying for Scheduled Events on Front Desk Calendar
Specific Setup:

Access to Front Desk Calendar.

Steps
  1. Navigate to "Taskbar > Attendance Check In/Out > Check In/Out > Front Desk NX".
  2. Click "View Calendar".
  3. Select Desired Staff and Schedule an appointment.
  4. Fill required appointment details and save.
  5. Validate desired appointment label contains Event Name and Start to Finish Time for event.
  6. Close the Calendar and Refresh Front Desk NX.
  7. Validate desired appointment contains Event Name and Start to Finish Time for event.

Topics
• Calendar • Front Desk • Taskbar
ECS-54478 Summary | Details
11.0.0000, 10.1.0575.04
Resubmit of Claims With Single Service with Multiple Transactions
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • AR Management
  • Cash Receipts for Remittance
  • Claim Adjustment Reasons
  • Claims Submission For Remittance NX [EDIT]
  • FinanceClaims
  • Claim/Invoice Batch [VIEW]
  • Claim Output Ready
  • 837 File
  • Claim Receivers Setup Form Set
  • Receiver Information - All
  • Receiver Information X12 Submissions [EDIT]
  • ActionsView
Scenario 1: Validate Resubmit Outputs CAS From Most Recent Remittance
Specific Setup:

Requires a claim that has been remitted with a "Denial" status and "Adjustment Reasons".

Steps
  1. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  2. Select desired "Remittance Check".
  3. Set parameters to search for desired claim.
  4. Add a "Partial Payment".
  5. Click "Add Adj" button.
  6. Add desired "Adjustment Reasons".
  7. Click "Add Action".
  8. Select "Resubmit to Other" to waterfall to secondary payer.
  9. Save.
  10. Wait for billing to run.
  11. Open the desired batch.
  12. Create the output.
  13. Validate "837 File" contains only the "CAS Info" from the second remittance.

Topics
• Finance
ECS-54509 Summary | Details
11.0.0000, 10.1.0575.04
Performance Updates on Worker Related Workflows
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Qualifiers Subform
  • Rule Designer [EDIT]
  • Workflow Tasks [EDIT]
  • Client Search
  • Critical Information
  • Program Enrollment From Service Track [ADD]
  • Program Listing By Agency and Worker
  • Provider Sites by Program (Vacancy)
  • Staff - Service Providers (Caseloads - Zip Zones)
  • Worker Role (to a client or in a workgroup) Table
  • Worker Assignment for Program Intake Subform
  • Client Service Entry
  • Program Enrollment [Delete]
  • Workflow Rules Manager
  • Staff - Service Providers (Caseloads)
Scenario 1: Validate Staff Responsible Workflow Assigns Correct Staff
Specific Setup:
  • Workflow setup to assign Staff Responsible.
  • Client available to enroll in program.
Steps
  1. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  2. Assign Client to Program setup with Workflows.
  3. Assign Desired Primary Staff that's different from Workflow "Staff Responsible".
  4. Navigate to "Client > Case Management > Service Management > Service Entry".
  5. Validate events auto populated for newly assigned program based on Workflows.
  6. Validate Staff assigned is correct "Staff Responsible" from Workflows.
Scenario 2: Validate Worker Role Workflow Assigns Correct Staff
Specific Setup:
  • Workflow setup to assign Worker Role.
  • Client available to enroll in program.
Steps
  1. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  2. Assign Client to Program setup with Workflows.
  3. Assign Desired Primary Staff.
  4. Assign a second staff with "Worker Role" from Workflows.
  5. Navigate to "Client > Case Management > Service Management > Service Entry".
  6. Validate events auto populated for newly assigned program based on Workflows.
  7. Validate Staff assigned is correct "Worker Role" from Workflows.

Topics
• Workflows
ECS-54529 Summary | Details
11.0.0000, 10.1.0550.09, 10.1.0575.04
Performance Updates on Service Related Workflows
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Workflow Rules Manager
  • Rule Designer [EDIT]
  • Qualifiers Subform
  • Client Search
  • Client Service Entry
  • Tests and Assessments (People) [ADD]
  • Client Related Task - New [DELETE]
  • Tests and Assessments (People) [DELETE]
  • Profile Scheduled Tasks [DELETE]
  • Activities - Family Case [DELETE]
Scenario 1: Validate Individual Service Event Triggers Workflow
Specific Setup:
  • Workflow setup to trigger upon assigning Service Event to client.
  • Client enrolled in program which uses the trigger event.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Add Trigger event from setup.
  3. Wait 30 seconds and refresh.
  4. Validate workflow events get scheduled automatically based on workflow conditions.
Scenario 2: Validate Group Service Event Triggers Workflow
Specific Setup:
  • Workflow setup to trigger upon assigning Service Event to Family Case.
  • Family Case enrolled in program which uses the trigger event.
Steps
  1. Navigate to "Family Cases > Clinical Information > Service Management > Service Entry".
  2. Add Trigger event from setup.
  3. Wait 30 seconds and refresh.
  4. Validate workflow events get scheduled automatically based on workflow conditions.

Topics
• Workflows
ECS-54544 Summary | Details
11.0.0025, 10.1.0550.09, 11.0.0000.01, 10.1.0575.04
Printing Assessments
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client
  • Select Client
  • Client > Case Management > Service Management > Assessments
  • Assessment Remarks
  • Print Preview
Scenario 1: Printing of Assessment Containing All Question Types
Specific Setup:

Client enrolled in program that contains an assessment with all question types.

Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select a client then add an assessment that contains all question types.
  3. Fill form and save.
  4. Reopen form and attempt to Print Form.
  5. Verify print preview appears.

Topics
• Assessments
ECS-54583 Summary | Details
11.0.0025, 11.0.0000.01, 10.1.0575.04
Billed Care Days Report
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • AR Management
  • Cash Receipts for Remittance
  • Report Selection Picklist
  • Report Parameters PickList
  • All Clients With Security for Reports
  • ActionsView
  • Report: Billed Care Days
Scenario 1: Validate Care Days Report Displays Claim
Specific Setup:
  • Requires a client with billed "Care Day Placement".
  • Rate should be set up with "Is For Care Day Reporting".
  • Scenario works with a claim that is "Overpaid".
Steps
  1. Navigate to "Finance > Reports > General > Billed Care Days".
  2. Set desired date range
  3. Select desired "Report Selection".
  4. Preview the report.
  5. Validate desired client and billed care days are visible.
  6. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  7. Select desired "Remittance".
  8. Set desired search parameters to pull up desired claim.
  9. Add an "Action" to the claim, i.e "Overpayment".
  10. Save.
  11. Navigate to "Finance > Reports > General > Billed Care Days".
  12. Set desired date range
  13. Select desired "Report Selection".
  14. Preview the report.
  15. Validate desired client and billed care days are visible.

Topics
• Finance Setup • Reports
ECS-54584 Summary | Details
11.0.0025, 10.1.0575.06, 11.0.0000.03
270 Output File
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • EligibilityManager
  • Receiver Information - All
  • Program Listing By Agency and Worker
  • 270 Output Ready
  • 270 File
  • Claim Receivers Setup Form Set
  • Receiver Information 270-271 Setup [EDIT]
Scenario 1: Validate Eligibility Requests (270) - GS02 Element
Steps
  1. Navigate to "Finance Setup > Agency Setup > Claim Receivers Setup > Receiver Setup 270/271".
  2. Select desired "Receiver".
  3. Set "X270 Application Sender Code" to desired value.
  4. Save.
  5. Navigate to "Finance > Imports/Exports > Exports > Eligibility Requests (270)".
  6. Click "New Request".
  7. Select "Receiver" from step 2.
  8. Fill in remain required fields.
  9. Save.
  10. Click "Actions" button and select "Generate Output File".
  11. Download the file and open it.
  12. Validate the "GS 02 Segment" contains desired value from step 3.
Scenario 2: Eligibility Requests (270) - Create 270 File
Steps
  1. Navigate to "Finance > Imports/Exports > Exports > Eligibility Requests (270)".
  2. Click "New Request".
  3. Set "Receiver" and "Description" values.
  4. Set any additional parameters.
  5. Click "Save".
  6. Click "Actions ▼".
  7. Click "Generate Output File".
  8. Validate the segment containing the "DTP*" segment contains date in "CCYYMMDD" format.

Topics
• Finance • Finance Setup
ECS-54589 Summary | Details
11.0.0025, 10.1.0575.06, 11.0.0000.03
NACHA File and Batch Control Number
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • ChecksCreationLog
  • Create Checks [ADD]
  • GL Accounts Payable Accounts
  • GL Cash Accounts
  • NACHA File
Scenario 1: Validate Batch Control Number Is In Sequential Order In NACHA File
Specific Setup:
  • Scenario works with various "Vendors" that have invoices that need to be paid.
  • Scenario works with various "Vendors" that are linked to different "Managing Offices".
  • "Vendors" should be set up with "Direct Deposit".
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Create Checks (A/P) > Processing".
  2. Click "Create Checks".
  3. Fill in required fields to generate desired checks.
  4. Save.
  5. Click "Actions" button and select "Create DD File For All Actions".
  6. Validate the "Batch Control Number" is in sequential order.

Topics
• Finance • Finance Setup
ECS-54617 Summary | Details
11.0.0000, 10.1.0575.04
Accrued AR and Cost Center/GL Facility Code
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • Billing Run Request Limit People Subform
  • All People with Benefit Assignments with LOS
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • Client Search
  • Diagnosis General [ADD]
  • Diagnosis Search Service
  • Agency [EDIT]
  • Priority Table
  • FinanceClaims
  • Claim Output Ready
  • Claim/Invoice Batch [VIEW]
  • Claim 2.0 [EDIT]
Scenario 1: Validate Accrued AR Account Does Not Contain Cost Center/GL Facility Code
Specific Setup:

Requires a service that can be billed.

Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Click "New Run".
  3. Select "Start New Billing Run".
  4. Fill in required fields to bill desired service.
  5. Save.
  6. Wait for billing to run.
  7. Open the batch.
  8. Create output.
  9. Mark the batch sent.
  10. Open the desired claim.
  11. Click "Accounting Info".
  12. Validate the desired "Revenue Account" contains "Cost Center".
  13. Validate the desired "Accrued AR Account" does not contain "Cost Center".

Topics
• Finance
ECS-54684 Summary | Details
11.0.0025, 11.0.0000.01, 10.1.0575.04
Duration of Other Activities
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • General Service Note (auto date) [ADD]
  • Other Activities - B2E Subform
  • Event Definitions - Service - by Category/Program
Scenario 1: Validate Duration Is Updated As Sum of Other Activities Duration When Parent Form Has Duration Disabled
Specific Setup:
  • Event with the "before save code" of that form has "propagateDuration2ParentEvent()".
  • Parent form has duration disabled.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select a Client.
  3. Add the event from setup.
  4. Fill required fields and add one Other Activities item with a duration.
  5. Save form and validate total duration is the same as the Other Activities duration.
  6. Reopen the form and add another Other Activities row.
  7. Save form and validate total duration is the sum of all the Other Activities duration.

Topics
• Forms
ECS-54735 Summary | Details
11.0.0025, 11.0.0000.01, 10.1.0575.04
Custom Reports
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Conditional Formatting Configuration
  • Folders Setup
  • NX Report Processor
  • Scheduled Custom Reports [ADD]
  • Save Reports
Scenario 1: Validate Custom Reports Working for Virtual Views With Spaces As Aliases
Specific Setup:

Virtual view using column names with spaces as aliases.

Steps
  1. Navigate to "Reports > NX Custom Reporting > NX Custom Reporting > Custom Reporting".
  2. Run custom report which uses virtual view from setup.
  3. Validate report can "Run Report" and "Run as CSV".
  4. Navigate to " Reports > Other > Saved Reports > Report Listing"
  5. Retrieve CSV file.

Topics
• Reports
ECS-54740 Summary | Details
11.0.0025, 11.0.0000.01, 10.1.0575.04
Placement Disruptions With Program Modifiers
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Placement Disruptions: Respite Placement [ADD]
  • Program by Client's Service Track - Respite
  • Program Enrollment Modifier (by Agency)
  • Placement Events by Agency/Program - People
  • Facilities Listing by Program
  • Unit Table
  • Client Service Entry
  • Billing Batches Management
  • Immediate Billing Run Request [ADD]
  • Submitter Information
  • 1. Simple Service Entry [ADD]
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
  • FinanceClaims
  • Claim 2.0 [EDIT]
Scenario 1: Validate Billing Placement Disruptions Includes Program Modifier
Specific Setup:
  • Client is enrolled in a Care Day Program.
  • Respite Program is a billable Placement Disruption.
  • Respite program has a manual service that is billable.
Steps
  1. Navigate to "Client > Client Information > Critical Information > Placement Disruptions".
  2. Select "Client" from preconditions.
  3. Click "Add New".
  4. Select "Respite" from the New Events drop down list.
  5. Fill out required fields.
  6. Select desired "Description" from the "Program Modifier" list.
  7. Click "Save".
  8. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  9. Click "New Run" button.
  10. Select "Start New Billing Run".
  11. Fill out required fields.
  12. Select desired Receiver, click "Save".
  13. Click "Billing Process History".
  14. Click "Start Billing Now".
  15. Go back to "Billing Batches Management".
  16. Open the "Batch".
  17. Click the Claims ID number link.
  18. Verify the Placement Disruptions has been billed with the Program Modifier from preconditions.
  19. Click "Close".

Topics
• Client • Finance
ECS-54760 Summary | Details
11.0.0025, 11.0.0000.01, 10.1.0575.04
Duration for Activities in SubForms
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Service Entry
  • Other Activities - B2E Subform
  • Event Definitions - Service - by Category/Program
  • Other Activities [EDIT]
  • Client Search
Scenario 1: Validate Child Event Data Will Now Auto Calculate Duration When Saving From a Drafted Event
Specific Setup:
  • Service event setup to save as draft.
  • Service event has Start Date/Time and End Date/Time inputs.
  • Service event has an "Activities - Other".
  • Activities - Other -B2E has Start Time and End Time inputs.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select a Client.
  3. Add the desired Event.
  4. Fill parent event Start and end Date/Times.
  5. Add a child event and fill Start/End Times, then save as draft.
  6. Validate the parent event and child event have not calculated durations.
  7. Reopen the event.
  8. Add a new child event with Start/End Times, then save.
  9. Validate main event and two child events now have calculated their duration times.

Topics
• Client
ECS-54798 Summary | Details
11.0.0025, 10.1.0550.09, 11.0.0000.01, 10.1.0575.04
Update Refresh Denormalized Process for Performance Improvements
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Critical Information
  • Program Enrollment From Service Track [ADD]
  • Program Listing By Agency and Worker
  • Placement Events by Agency/Program - People2
  • Provider Sites by Program (Vacancy)
  • Staff - Service Providers (Caseloads - Zip Zones)
  • Worker Role (to a client or in a workgroup) Table
  • Facility Transfer [ADD]
  • Unit Table
  • Enrollment Transfer Type Look-up Table
  • Events To Do Quick Transfer
  • Facility Placement for a Person [DELETE]
  • Message from webpage - Are you sure want to delete Program Enrollment?
  • Program Enrollment [Delete]
  • Client Service Entry
  • Program Enrollment [Edit]
  • Agency Placement [EDIT]
  • Message from webpage - Click OK if you would like to end all worker assignments for this program. Click Cancel if you would like to leave worker assignments open while ending the program enrollment.
  • Manage Tasks (for Discharged Client)
Scenario 1: Validate Client Address Updates After New Enrollment
Specific Setup:
  • Requires an existing Client not enrolled into a Care Day program.
  • Client has an address listed in demographics.
  • Requires a Care Day program.
Steps
  1. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  2. Select a Client.
  3. Enroll the client into a new program, fill required information and save.
  4. Refresh Client information.
  5. Validate location changes to new program enrollment Facility.
  6. Transfer the facility to another location.
  7. Refresh Client information.
  8. Validate location changes to newly transferred program Facility.
  9. Delete the new program enrollment.
  10. Refresh Client information.
  11. Validate location changes to previous program enrollment Facility.
Scenario 2: Validate Enrollment Date Updates On Client Service Entry
Specific Setup:

Existing Client enrollment.

Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Take note of enrollment date for Program.
  3. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  4. Change enrollment date by clicking "Correct Close Program Enrollment" on program.
  5. Navigate to "Client > Case Management > Service Management > Service Entry".
  6. Verify enrollment date changed.
Scenario 3: Validate Address Updates When Discharging Client
Specific Setup:
  • Requires a Client enrolled into a Care Day program.
  • Requires Client with address information.
Steps
  1. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  2. Select Client which is enrolled in a program.
  3. Validate Client location is same as program facility location.
  4. Close Program Enrollment for the program.
  5. Refresh and Validate Clients location reverts to Clients address.
  6. Revert the Close Program Enrollment.
  7. Refresh and Validate Client location back to program facility location.

Topics
• Client • Service Entry
ECS-54867 Summary | Details
11.0.0025, 10.1.0550.09, 11.0.0000.01, 10.1.0575.04
Agency Discharge Reasons Propagate to Programs
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Critical Information
  • Program Enrollment [Edit]
  • Agency Re-Admission [EDIT]
  • Client Search
  • Manage Tasks (for Discharged Client)
  • Agency Discharge [EDIT]
  • Event Definitions (Plain)
  • Closing Reasons - Service Track Table
  • Outcome/Results - Service Track Table
Scenario 1: Validate Discharging From Agency Propagates Reasons for Discharge Down to Programs
Specific Setup:

Client admitted to Agency and at least one Program.

Steps
  1. Navigate to "Client > Client Information > Critical Information > Enrollment Information".
  2. Select "Client" from preconditions.
  3. Discharge the Client from Agency, taking note of "Closing Reason" and "Outcome".
  4. Click "Correct/Close Program Enrollment" and verify "Reason for ending" and "Outcome" match what was chosen during the Agency Discharge.

Topics
• Client
ECS-54871 Summary | Details
11.0.0025, 10.1.0550.09, 11.0.0000.01, 10.1.0575.04
Service/Case Notes & Planning Approval
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Header
  • Client Search
  • Client > Case Management > Service Management > Service Entry
  • General Service Note (auto date)
  • Taskbar > Supervisor > Service/Case Notes & Planning Approval
  • Client Service Entry
  • SupervisorModule
  • Select Group
  • Get Date Time [EDIT]
  • Client Header 2
  • Client > Case Management > Planning
  • Treatment Plan
  • Client Problems
  • Taskbar > Attendance Check In/Out > Check In/Out > Front Desk Daily Check In
  • Calendar
  • Schedule Appointment
  • Program Listing By Agency and Worker
  • Active events by Program or Clinic
  • Staff - Service Providers (by Staff_id) NES
  • People Search with New
  • Client
  • Select Client
  • Client > Case Management > Plan Development > Planning
  • Client Related Task by Staff Responsible
  • Treatment Plan Steps
  • Problems Identified (People/Category)
  • Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval
  • Supervisor Approval - Filter
  • Service Plan Review Items
  • Supervisor Worker Note
  • Treatment Plan Library (by Category)
  • Other Activities (Treatment Plan Steps)
  • Front Desk Check-In Search
  • Family Cases > Clinical Information > Service Management > Service Entry
  • Taskbar > Supervisor > Supervisor > Case Service Review
  • Activities - Family Case [DELETE]
  • Activities Short Form wo Acts(Read Only) [EDIT]
  • Groups > Service Management > Service Management > Service Entry
  • Agency Setup > Agency > Agency > Agency Information
  • Service Events for Report
  • Staff Subordinates
  • All Clients With Security Listing by PeopleID
Scenario 1: “Service/Case Notes & Planning Approval” – Validate Correct Event Form Pulled and Sub-Reports Displaying Information
Specific Setup:
  • "Only Lock Group Events at Group Level" setting enabled under "Agency Setup > Agency > Agency > Agency Information".
  • People Event with a SubReport on a form that has a "people_id" as primary join.
  • Group Event with different form used for people and group events.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Choose a Client and Add Event (from setup).
  3. Fill form and validate SubReport contains information.
  4. Save and Submit event.
  5. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  6. Open submitted event and validate SubReport still contains identical information.
  7. Navigate to "Groups > Service Management > Service Management > Service Entry".
  8. Choose a Group and Add Event (from setup).
  9. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  10. Open submitted event and validate it opens the group form header, and that there is a "Group Members" list group item.
Scenario 2: Validate Treatment Plan Workflow
Specific Setup:
  • Requires access to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  • Requires a Treatment plan that has been submitted.
Steps
  1. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  2. Set "Filters" for "Treatment Plan" from preconditions.
  3. Click the "Link" for the plan.
  4. Validate that the Treatment Plan loads.
Scenario 3: Validate Filters Under Supervisor Approval
Specific Setup:

User has multiple subordinate staff.

Steps
  1. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  2. Click "View Filters".
  3. Clear "From Date" and click "Apply Filters".
  4. Validate records load.
  5. Set Filters to desired selection.
  6. Verify the Results return as expected.
Scenario 4: “Service/Case Notes & Planning Approval” – Validate Correct Event Form Pulled and Sub-Reports Displaying Information
Specific Setup:
  • "Only Lock Group Events at Group Level" setting enabled under "Agency Setup > Agency > Agency > Agency Information".
  • People Event with a SubReport on a form that has a "people_id" as primary join.
  • Group Event with different form used for people and group events.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Choose a Client and Add Event (from setup).
  3. Fill form and validate SubReport contains information.
  4. Save and Submit event.
  5. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  6. Open submitted event and validate SubReport still contains identical information.
  7. Navigate to "Groups > Service Management > Service Management > Service Entry".
  8. Choose a Group and Add Event (from setup).
  9. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  10. Open submitted event and validate it opens the group form header, and that there is a "Group Members" list group item.

Topics
• Calendar • Client • Family Cases • Groups • Service Entry • Supervisor • Taskbar • Treatment Plans
ECS-54932 Summary | Details
11.0.0025, 10.1.0575.07, 11.0.0000.04
Consolidate Only if Consecutive Dates
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • AR Management
  • Cash Receipts for Remittance
  • All Clients With Security Listing by PeopleID
  • Placement Disruptions: Unknown Location [DELETE]
  • FinanceClaims
  • Billing Batches Management
  • Billing Batch Management 2.0 Form Set
  • BillingProcessHistory
Scenario 1: Validate Calculate Rate Breaks on Placement Disruption
Specific Setup:
  • Requires a claim that can be remitted for "Facility Placement" service.
  • Rate for the "Facility Placement" should be set up to break for "Placement Disruptions"
Steps
  1. Navigate to "Client > Client Information > Critical Information > Placement Disruptions".
  2. Select desired client.
  3. Click "Add New" and select desired "Placement Disruption".
  4. Set the dates so that it starts at the end of the month and ends in the beginning of the next month.
  5. Save.
  6. Navigate to "Finance > Remittance Processing > Remittance Application > AR Management".
  7. Select desired "Remittance".
  8. Set parameters to search for the desired "Claims".
  9. Add a "Denial" to the claim.
  10. Click "Add Action".
  11. Select "Resubmit".
  12. Select "Calculate Rate".
  13. Validate the resulting submissions have broken the claim by the "Placement Disruption".
Scenario 2: Validate Claim Breaks On Placement Disruption When It Extends Into The Next Month
Specific Setup:
  1. Scenario works with a client and has an existing claim for 2 months of placement services.
  2. Requires a rate that is set up with placement disruption rule to break on PD.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Reprocess desired billing run.
  3. Start a new billing run.
  4. Validate consolidated claims break by placement disruption when PD spans into the next month.
Scenario 3: Validate Billing System Creates Separate Claims for the Billable Placement Disruptions That Are on Non-Consecutive Days
Specific Setup:
  • Client set up with multiple disruptions during the billing month, some should span more than one day and at least one should be for a single day.
  • Billing batch available to reprocess for billing month for Desired Client.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Search for desired claim.
  3. Reprocess the claim.
  4. Start a new billing run.
  5. Validate claims are generated.
  6. Validate that the system creates separate claims for the billable placement disruptions that are on non-consecutive days and creates single claim for placement disruption that spans consecutive days.

Topics
• Finance
ECS-54936 Summary | Details
11.0.0025, 10.1.0550.09, 11.0.0000.01, 10.1.0575.04
Front Desk Calendar Timeout
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • EvolvCS Client [EDIT]
  • FrontDeskCheckIn
  • FrontDeskCalendar
Scenario 1: Validate Front Desk Calendar Standalone Closes Upon System Timeout
Specific Setup:
  • Access to "Setup > System > EvolvCS System Setup > System Settings/Preferences".
  • Access to Calendar.
Steps
  1. Navigate to "Setup > System > EvolvCS System Setup > System Settings/Preferences".
  2. Select system.
  3. Set the "Inactivity Timeout (hh:mm)" to a low interval for testing and Save.
  4. Log out of and back into the system in order for the new logout timer to be applied.
  5. Navigate to "Taskbar > Attendance Check In/Out > Check In/Out > Front Desk Daily Check In".
  6. Click the Calendar button.
  7. Wait for timeout duration to complete.
  8. Observe the Calendar will close upon timeout.

Topics
• Calendar • Front Desk
ECS-54991 Summary | Details
11.0.0025, 11.0.0000.02, 10.1.0575.05
NACHA Files and Hash Totals
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • ChecksCreationLog
  • Create Checks [ADD]
  • GL Accounts Payable Accounts
  • GL Cash Accounts
  • NACHA File
Scenario 1: Validate NACHA File Contains Correct Totals In File Control Row
Specific Setup:
  • Requires a "Vendor" that has invoices that need to be paid.
  • "Vendor" should be set up with "Direct Deposit".
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Create Checks (A/P) > Processing".
  2. Click "Create Checks".
  3. Fill in required fields to generate desired checks.
  4. Save.
  5. Click "Actions" button and select "Create DD File For All Actions".
  6. Validate the "File Control Record" contains the desired total of the "Routing Numbers".

Topics
• Finance
ECS-55110 Summary | Details
11.0.0025, 11.0.0000.02, 10.1.0575.05
Handling Time Zone Offsets when Entering Referral Status Changes
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • ProgramReferralSearch
  • Referral to Program from Outside Source [Edit]
  • Referral Made Status Subform
  • Open/Closed Status - Referrals Made
Scenario 1: Validate Referral Status Can Updates Between Time Zones When Status Times Overlap
Specific Setup:

Available Referral with pending status.

Steps
  1. Navigate to "Program Referrals > Program Referrals > Referral Information > Referral Information".
  2. Select "Referral" from preconditions.
  3. Open the referral to agency.
  4. Update/Add Pending referral Status to current date/time.
  5. Save and log out.
  6. Change time zone back by 1 hour.
  7. Log in.
  8. Navigate to "Program Referrals > Program Referrals > Referral Information > Referral Information".
  9. Select same "Referral".
  10. Open the referral to agency.
  11. Add Accepted referral Status.
  12. Set date to current date
  13. Set time to 1 hour before Pending Status Time
  14. Attempt to save.
  15. Validate error message displays with "Referral Statuses cannot overlap.".
  16. Change Accepted Status Time to 59 minutes before Pending Status Time.
  17. Save and verify no validation messages display.

Topics
• Program Referrals
ECS-55157 Summary | Details
11.0.0025, 10.1.0575.07, 11.0.0000.04
Service/Case Notes & Planning Approval Group Notes
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • SupervisorModule
  • Select Group
  • Get Date Time [EDIT]
Scenario 1: “Service/Case Notes & Planning Approval” – Validate Correct Event Form Pulled and Sub-Reports Displaying Information
Specific Setup:
  • "Only Lock Group Events at Group Level" setting enabled under "Agency Setup > Agency > Agency > Agency Information".
  • People Event with a SubReport on a form that has a "people_id" as primary join.
  • Group Event with different form used for people and group events.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Choose a Client and Add Event (from setup).
  3. Fill form and validate SubReport contains information.
  4. Save and Submit event.
  5. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  6. Open submitted event and validate SubReport still contains identical information.
  7. Navigate to "Groups > Service Management > Service Management > Service Entry".
  8. Choose a Group and Add Event (from setup).
  9. Navigate to "Taskbar > Supervisor > Supervisor > Service/Case Notes & Planning Approval".
  10. Open submitted event and validate it opens the group form header, and that there is a "Group Members" list group item.

Topics
• Client • Groups • Supervisor • Taskbar
ECS-55158 Summary | Details
11.0.0025, 10.1.0575.06, 11.0.0000.03
Test Items/Test Groups Ordering
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • NX Test Setup Answers (RD) Subform
Scenario 1: Validate Test/Assessments Items Preserve Order When Using Drag & Drop
Specific Setup:
  • Available Test Form to edit.
  • Test form contains at least two existing Test Groups.
Steps
  1. Navigate to "Setup > Treatment and Tests > Test Setup > Test Design – People".
  2. Select a User-Defined test that isn't being used yet.
  3. Drag and drop a new "Test Group" into the test between two existing groups.
  4. Confirm that existing groups "Order" values are updated to make room for the newly added group.
  5. Add new Test questions/items into the new Test Group and take note of the ordering.
  6. Save Test.
  7. Confirm that new "Test Group" with it's Test Items are all in the same order/placement as you dragged them before saving, and that their ordering is the same as before.
  8. Test dragging one of the Test Items to a new place in the test.
  9. Save and confirm that the Item orderings have updated accordingly.

Topics
• Assessments • Forms • Setup
ECS-55203 Summary | Details
11.0.0025, 11.0.0000.02, 10.1.0575.05
Wizard Performance Improvement
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Staff Information Form Set
  • Staff Listing - Agency Employees (By People ID)
  • Client Search
  • Person Information [ADD]
  • Wizard
  • New Client Personal Information [EDIT]
  • Initial Enrollment for New Person [ADD]
  • Outside Organizations - distinct
  • Program Listing By Agency and Worker
  • Placement Events by Agency/Program - People2
  • Provider Sites by Program (Vacancy)
  • Staff - Service Providers (Caseloads - Zip Zones)
  • Select Group
  • Person Information No Anonymous [ADD]
  • New Staff [ADD]
  • Job Title Listing - Employees
  • Staff Credentials History Subform
  • Billing staff credentials
  • Staff-Site Link Subform
  • Managing Offices By Agency Operated
  • Referral Search
  • New Referral to the Agency [ADD]
  • Referral Source - Referral In
  • Referral Reason Table
  • Case Information [ADD]
  • Family Case - Intake [EDIT]
  • Family Cases - Type of Case
  • Case Intake Members Subform
  • All People Agency
  • Case Status History Subform
  • Open/Closed Status - Case
  • Case Intake [ADD]
  • Placement Events By Agency/Program - Case
  • Unit Table
Scenario 1: Prevent Creation Of Client As Same Person As Staff
Specific Setup:

Staff and Client records with similar names.

Steps
  1. Navigate to "Client Module".
  2. Create a new Client under “New Intake Wizards”.
  3. Fill out required fields using similar name and click “Proceed”.
  4. Validate "Staff Name" from preconditions is not available to select from "Wizard Process - Intake".
  5. Navigate to “Agency > Staff & Security > Staff Profiles with Security”.
  6. Click “Select Name” and "New".
  7. Fill out required fields, using the similar name and click "Proceed".
  8. Validate "Client Name" from preconditions is not available to select from "Wizard Process - Staff".
Scenario 2: Prevent Creation of Staff and Client As Same Person In Groups
Specific Setup:

Staff and Client have similar names.

Steps
  1. Navigate to "Groups > Group > Information > Enrollments" and select an existing Group.
  2. Press "Add New" and create a new "Group Enrollment" event to launch the "Wizard Process - Support Group Enrollment".
  3. Fill out the required fields with the similar name from preconditions, click "Proceed".
  4. Confirm that only the Client with that name and not the Staff shows up in the search results (along with other non-staff people).
Scenario 3: Create New User - Time Out
Steps
  1. Navigate to "Agency > Staff & Security > Staff Information > Staff Profiles with Security".
  2. Click the "Select Name" button.
  3. Click the "New" button.
  4. Enter information within the "Last Name" field.
  5. Enter information within the "First Name" field.
  6. Enter a Gender within the " Gender" Field.
  7. Click "Proceed".
  8. Check "Create new record" with information entered.
  9. Click "Proceed".
  10. Enter information within the "Job Title" field.
  11. Enter a "Start Date".
  12. Enter a "Supervisor.
  13. Enter applicable Managing offices in the "Managing Offices" field.
  14. Click Finish.
Scenario 4: Referral – Non Client
Steps
  1. Navigate to "Referral > Agency Referral > Referral Information > Referral Information".
  2. Click Search and create New Referral Wizards and select Default Referral Wizard.
  3. Enter Last Name, First Name, and Gender, then click Proceed.
  4. Click "Create New Person" then click Proceed.
  5. Click Proceed and don't enter Family Information.
  6. Enter Referral Date then enter Referral Time
  7. Fill remaining required fields and click Finish.
  8. Navigate to " Client > Client Information > Personal Information > Demographics".
  9. Click in Search and search for the name used in step 3.
  10. Validate the client does not exist.
Scenario 5: Validate Existing Staff With Same Name Display When Adding New
Specific Setup:

Existing Staff records with similar names.

Steps
  1. Navigate to "Agency > Staff & Security > Staff Information > Staff Profiles with Security".
  2. Click the "Select Name" button.
  3. Click the "New" button.
  4. Enter information within the "Last Name" field.
  5. Enter information within the "First Name" field.
  6. Enter a Gender within the "Gender" field.
  7. Click "Proceed".
  8. Check "Create new record" with information entered.
  9. Click "Proceed".
  10. Enter information within the "Job Title" field.
  11. Enter a "Start Date".
  12. Enter a "Supervisor.
  13. Enter applicable Managing offices in the "Managing Offices" field.
  14. Click Finish.

Topics
• Client • Family Cases • Groups • Referral Application • Setup • Staff
ECS-55309 Summary | Details
11.0.0025, 11.0.0000.02, 10.1.0575.05
837i Covered and Non-Covered Days
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Billing Batches Management
  • Claim Output Ready
  • 837 File
  • FinanceClaims
Scenario 1: Validate Covered Days Output in BE:80 Segment of 837 Output File
Specific Setup:
  • "MN DHS Occupancy Coefficient" is populated on service facility.
  • "Include rate code in HI segment (for NYSDOH)" is not checked.
  • "Include Covered Days in HI" segment is checked.
  • "Output Non-Covered Days" is not checked on rate.
  • Test system contains a test batch for this receiver with claims tied to the service facility above.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Create the 837 output for your test batch.
  3. Start Billing Run.
  4. Download the 837 output file.
  5. Verify in the 837 file that all claims in this file have the following: "HI*BE:24:::[Coefficient Field]*BE:80:::[Number of days of service]".
  6. Note: The number after "BE:24" should always be the value entered for your test facility in the coefficient field. The number after "BE:80" should be the number of days/units for that claim.
Scenario 2: Validate Non-Covered Days Output in BE:81 Segment of 837 Output File
Specific Setup:
  • "MN DHS Occupancy Coefficient" is not populated on service facility.
  • "Include Covered Days in HI" segment is checked.
  • "Include rate code in HI segment (for NYSDOH)" is not checked.
  • "Output Non-Covered Days" is checked on rate.
  • Test system contains a test batch for this receiver with claims tied to the service facility above.
Steps
  1. Navigate to "Finance > Claim/Invoice Processing > Batch Listing > Billing Batches Management".
  2. Create the 837 output for your test batch.
  3. Start Billing Run.
  4. Download the 837 output file.
  5. Verify in the 837 file that all claims in this file have the following: "HI*BE:80:::[Number of days of service]*BE:81:::[Number of non-covered days]".

Topics
• Finance
ECS-55328 Summary | Details
11.0.0025, 10.1.0575.06, 11.0.0000.03
Staff Time Off in Staff Calendar
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Staff Information Form Set
  • Staff Listing - Agency Employees (By People ID)
  • Staff Schedule Details B2 Subform
  • Weekdays
  • Staff Time Off - People [ADD]
  • Staff Calendar
  • FrontDeskCheckIn
  • FrontDeskCalendar
Scenario 1: Validate Staff Appointments in Staff Calendar
Steps
  1. Navigate to "Agency > Staff & Security > Staff Information > Work Schedule".
  2. Search and select desired Staff.
  3. Click the desired Schedule.
  4. Add another weekday schedule.
  5. Check "Schedule Applies to all Staff Managing Offices?" checkbox.
  6. Click Save.
  7. Navigate to "Agency > Staff & Security > Staff Information > Vacation Schedule".
  8. Click "Add New" button.
  9. Select "Add Event" from the "New/Scheduled" dropdown list.
  10. Select "Personal" from the "New Events" dropdown list.
  11. Fill out required fields.
  12. Click Save.
  13. Navigate to "Taskbar > Scheduled Tasks > Task List > Calendar".
  14. Click on the Scheduled Date.
  15. Validate the appointment displays once.
  16. Navigate to "Taskbar > Attendance Check In/Out > Check In/Out > Front Desk NX".
  17. Click the "View Calendar" button.
  18. Click desired Staff checkbox.
  19. Select Scheduled Date in the Month view.
  20. Validate a single record displays for the appointment record.
  21. Click Close.

Topics
• Calendar
ECS-55853 Summary | Details
11.0.0025, 10.1.0575.07, 11.0.0000.04
NX Routing and Notes To Complete Widget
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
  • Client Search
  • Client Service Entry
  • Print Preview
  • UpdateHistory
  • Select Group
  • Get Date Time [EDIT]
  • Activities - Group Activities [EDIT]
  • Activities - Group Activities [VIEW] *SIGNED*
  • Activities Short Form wo Acts(Read Only) [EDIT]
Scenario 1: Validate NX Routing And Notes To Complete Widget
Specific Setup:
  • Requires an event that is linked to "Basic Approval Route".
  • Scenario assumes Routing Conversion has been completed.
Steps
  1. Navigate to "Client > Case Management > Service Management > Service Entry".
  2. Select desired client.
  3. Click "Add Event".
  4. Select desired event.
  5. Fill in required fields.
  6. Save.
  7. Navigate to "Taskbar > My Homeview > Homeview Launcher > Homeview".
  8. Open the "Notes To Complete" widget.
  9. Validate the event is listed.
  10. Open the event and click "Routing" button to start the route.
  11. Validate the "Current Assignee" contains desired staff.
  12. Validate "Routing Timeline" exists with current date/time.
  13. Set "Route For Approval" input box to desired staff.
  14. Enter a note into the "Notes" field.
  15. Click "Route".
  16. Validate the event is no longer listed in the widget.
Topics
• Groups • Routing • Widgets

 

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