Claim Outputs Can Be Generated in Rapid Succession
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance >Processing >Create Claims/Invoices >Processing for a Period
Scenario 1: Validate Getting Output For Multiple Batches
Specific Setup:
Requires a billing run with multiple receivers and multiple batches.
Steps
- Navigate to "Finance > Processing > Create Claims/Invoices > Processing for a Period".
- Select desired "Submitter".
- Open desired billing run.
- Click on the first "Receiver" link.
- Click "Get Output" button.
- Click "Create AR Output File".
- Validate "Output" window opens.
- Repeat steps 4-7 for the remainder of the batches in the billing run.
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Topics
• Finance
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eMAR Prevents 0 Amount Dispensed
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Taskbar > eMAR > eMAR > eMAR
- Client > Client Information > Health Information > Medication Administration
- Clients -- Webpage Dialog
Scenario 1: Validate Administering A Medication In eMAR That Uses "Free Text For Take/Sig"
Specific Setup:
- Requires a client enrolled into a program and facility that is set up with eMAR.
- Client should have a medication that is flagged to be used for eMAR.
- Medication should also have "Use Free Text for Take/Sig" checked.
Steps
- Navigate to "Taskbar > eMAR > eMAR > eMAR".
- Select desired location and time of day band.
- Check "Administered" radio button on desired medication.
- Set the desired time.
- Validate the "Dispense" input is available and it contains 0.0.
- Validate the "Save" button is not enabled.
- Check "Self-Administered".
- Validate the "Save" button is not enabled.
- Check "Observed".
- Validate the "Save" button is not enabled.
- Enter desired dispense amount.
- Validate the "Save" button is enabled and click "Save".
- Wait for eMAR to refresh.
- Click "Edit" on the administered medication.
- Click "Changed" radio button.
- Set the dispense amount to "0.0".
- Validate the "Save" button is not enabled.
- Click "Cancel" button.
- Navigate to "Client > Case Management > Health Information > Medication Administration".
- Select desired client.
- Validate the administered medication is listed.
- Validate it contains the correct dispense amount.
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Topics
• eMAR
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Claim Routing Bundles Allow for Empty Values on Setup
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- myEvolv Toolbar
- Taskbar > System Maintenance > Application Maintenance > Utilities
- Tasks Routed to You
- Finance Setup > General Setup > Other Setups > Claim Routing Bundle Assignment Setup
- Finance > Claim Routing Bundles > Outstanding AR > Outstanding AR Bundle
- Claim Bundle
- Claim Submission Standalone
- Finance > Accounts Receivable > Payer/Contract Remittance > Apply Receipt to Claims
- Claim Receiver
Scenario 1: Validate Outstanding AR Route
Specific Setup:
Requires claims with Outstanding AR.
Steps
- Navigate to "Finance Setup > General Setup > Other Setups > Claim Routing Bundle Assignment Setup".
- Click on "Setup Based On Outstanding AR"
- Select desired "Payer and Workgroup".
- Save.
- Navigate to "Taskbar > System Maintenance > Application Maintenance > Utilities".
- Click "Run" for the "Outstanding AR Claim Bundles - Execute now".
- Wait for the utility to run.
- Click on "Task Routed To You" pane.
- Validate the "Outstanding AR" route is sent.
Scenario 2: Validate Claims Are Routed When Remittance Route is Setup With No Claim Status
Specific Setup:
- Requires a claim with no remittance.
- Routing must be enabled.
- Requires access to "Apply Receipts to Claims".
Steps
- Navigate to "Finance Setup > General Setup > Other Setups > Claim Routing Bundle Assignment Setup".
- Under "Setup Based on Remittance" select desired "Payer and Workgroup".
- Save.
- Navigate to "Finance > Accounts Receivable > Payer/Contract Remittance > Apply Receipts to Claims".
- Select desired "Receiver".
- Select desired "Remittance" and any other parameters.
- Click on "Get Claims".
- Apply a partial payment to a claim.
- Save.
- Click on "Task Routed To You" pane.
- Validate the "Remittance" route is sent with the client/claim that has been partially paid.
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Topics
• Finance • Routing
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Treatment Plan With Text Templates
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Client > Case Management > Plan Development > Planning
- Client > Case Management > Service Management > Service Entry
Scenario 1: Validate NX Audit Snapshot Of Treatment Plan With A Text Template Is Visible
Specific Setup:
- Audit Snapshot should be enabled.
- Requires a treatment plan with a memo field.
- Requires a text template that is linked to the memo field.
- Scenario uses both NX and CS.
Steps
- In NX, navigate to "Client > Case Management > Plan Development > Planning".
- Select desired client.
- Click on "Start New Plan" or desired treatment plan review.
- Fill in required fields.
- On desired memo field, add a text template.
- Save.
- Submit the plan for approval.
- Re-open the plan and validate the plan contains "Audit Snapshot".
- In CS, navigate to "Client > Case Management > Plan Development > Planning".
- Select desired client.
- Open the desired treatment plan.
- Validate a "Print Preview" of the treatment plan appears and the text from the text template is visible.
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Topics
• Treatment Plans • Client • Audit Snapshot
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Audit Snapshot
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Taskbar > System Maintenance > Application Maintenance > Utilities
- Client > Case Management > Service Management > Service Entry
- Simple Service Entry with Rating 2
Scenario 1: Validate Snapshot Saves after Job to Reset Login Session
Specific Setup:
- Requires access to "Client > Case Management > Service Management > Service Entry" and an existing event that may be signed.
- Requires access to "Taskbar > System Maintenance > Application Maintenance > Utilities" and the ability to run Utilities.
- Requires Audit Snapshot enabled.
Steps
- Navigate to "Taskbar > System Maintenance > Application Maintenance > Utilities".
- Run the "Enable Job to Reset Login Sessions" job.
- Navigate to "Client > Case Management > Service Management > Service Entry" and select a Client.
- Sign an event.
- Wait for the session to time out overnight.
- The next day, log back in.
- Open the event that was signed previously. Confirm that the snapshot has saved.
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Topics
• Taskbar • Login • Audit Snapshot • Utilities
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Progress Notes on Fast Track
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Taskbar > Fast Track > Fast Track > Fast Track
- Fast Track Entry
- Staff - Service Providers (by Staff_id)
- Client > Case Management > Service Management > Service Entry
Scenario 1: Validate Fast Track - Daily Progress Notes Save
Specific Setup:
- Requires access to "Taskbar > Fast Track > Fast Track > Fast Track - Daily".
- Requires access to "Client > Case Management > Service Management > Service Entry".
- Requires service events appearing under Fast Track - Daily.
Steps
- Navigate to "Taskbar > Fast Track > Fast Track > Fast Track - Daily".
- Expand a program and select an event.
- Set values for "Facility Providing Service" and "Duration", then click "Get Clients".
- After a few moments, a list of clients will display.
- Enable a client(s) to receive a Fast Track event by clicking the checkbox for their row to the left.
- Enter a Progress Note for the client.
- Click "Save" to save the events.
- Navigate to "Client > Case Management > Service Management > Service Entry".
- Select the client that was chosen in Fast Track.
- Confirm that the event added earlier appears.
- Open the event and confirm that the Progress Note entered exists.
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Topics
• Client • Fast Track
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Billing Runs will be Marked Completed
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance >Processing >Create Claims/Invoices >Processing for a Period
- Alert Message - The billing job has been submitted for execution. Please monitor your alerts for completion
Scenario 1: Validate Scheduling Billing Does Not Reprocess Previous Scheduled Billing Runs
Specific Setup:
Requires at least one billing run that was created using scheduled billing run.
Steps
- Navigate to "Finance > Processing > Create Claims/Invoices > Processing for a Period".
- Select desired submitter.
- Click "New" button.
- Fill in required information for billing run.
- Check off "Schedule to Run" checkbox.
- Click "Proceed".
- Wait for overnight billing to run.
- Open the billing run and validate it ran and created desired claims.
- Open previous scheduled billing run.
- Click on the claim link.
- Validate the billing run did not reprocess and contains the original bill run date.
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Topics
• Finance
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Validate Completed Scheduled Events Save
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Client >Case Management >Service Management >Service Entry
Scenario 1: Validate a Completed "Scheduled" Service Due The Same Day As A New Program Enrollment Assigns to Proper Date/Time Section
Specific Setup:
- Client that has discharged and readmitted into the same program at least once
- Scheduled service linked to the same program
- Scheduled service is due on the same day of the readmission
- The form for the event has a "Program Enrollment Event Id" where the "Column" is "Program Enrollment Event Id", and "Look-up Table Used" is "Program_Enrollment_View", the "Program Enrollments by Service Track".
Steps
- Navigate to "Client > Case Management > Service Management > Service Entry"
- Select the client to be used.
- Select the "Schedule Task" button.
- Select the event in the precondition.
- Schedule a service for the same date as the new enrollment record.
- Leave the time component blank.
- Fill in any other required fields.
- Save.
- Validate the service displays under the "current" program enrollment.
- Validate the status is "Scheduled".
- Select the record.
- Set the time component to a value equal to the time of the enrollment record.
- Save the record.
- Validate the record is saved under the "Current" program.
- Delete the record.
- Redo the test.
- After selecting the scheduled record, enter a time that is greater than the enrollment time.
- Save the record.
- Validate the service is under the Program "Current" section.
- Delete the record.
- Redo the test.
- When the "Scheduled" record is selected, add the time component to be prior to the enrollment start time.
- Save the record.
- Validate the record is saved into the current Program section.
- Delete the record.
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Topics
• Service Entry
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Ability to Run Reports Without An Agency Logo
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Client > Reports > Services & Treatment > Client Services
- Report: Client Services Report
- Windows Explorer
- Internet Explorer
- Agency Setup > Agency > Agency > Agency Information
- Scheduled Reports
- Reports > Other > Scheduled Reports > Report Listing
- Report > Clients > General > Client Roster
- Report: Client Roster
Scenario 1: Validate Report Loads Without Agency Logo
Specific Setup:
Scenario assumes a logo is present under Agency Setup.
Steps
- Navigate to "Agency Setup > Agency > Agency > Agency Information".
- Click on "Logo on printed forms and reports".
- Remove the desired image.
- Set the "Height" field to blank.
- Clear "Left or Right" checkbox.
- Save.
- Log off and log back in.
- Navigate to desired report i.e. "Reports > Clients > General > Client Roster".
- Select desired report selection and parameters.
- Click "Preview".
- Validate the report loads and it doesn't contain a logo image.
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Topics
• Reports • Agency Setup
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Billing Authorizations
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance >Processing >Create Claims/Invoices >Processing for a Period
- Client >Client Information >Billing Authorization >Information
- Client >Client Information >Billing Authorization >Service Details
- Authorization Details - Client/Finance Bills
- Claims Maintenance
- Claim Submission
Scenario 1: Create Claims With Billing Authorizations Required
Specific Setup:
- Payer requires Billing Authorizations.
- Client 1 has Billing Authorizations on file. No Unit Period designated.
- Client 2 has Billing Authorizations on file, Unit Period has been designated.
- More services have been provided than units authorized.
Steps
- Navigate to "Finance >Processing >Create Claims/Invoices >Processing for a Period".
- Select "Submitter".
- Create "Billing Run".
- Upon completion of "Billing Run", open "Batch".
- Validate "Claims" created are held or not held based upon "Authorized Units" assigned to both "Clients" from preconditions.
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Topics
• Finance • Finance Setup
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Unique Receipt Numbers Can Be Longer Than 10 Characters
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- myEvolv Navigation Header
- Finance > Accounts Receivable > Self-Payer Remittance > Cash Receipts
- Select Self Payer -- Webpage Dialog
- Checks from a Self Payor
- Taskbar >Attendance Check In/Out >Check In/Out >Front Desk Daily Check In
- Client Related Task Walk Ins
- Staff - Service Providers (by Staff_id)
- All Clients With Security Listing by PeopleID
- Program by Person and Agency (Active)
- Facilities Listed by Program - - Webpage Dialog
- Event Definitions with Security by Program
- Front Desk-Person Information
- Checks for a Clients Self pay in Front Desk Entry
- Front Desk Check-In Search
- Provider Sites by Agency/Program
- Client >Client Information >Personal Information >Self Pay Receipts
- Checks for a Clients Self Pay
- GL Cash Accounts
- GL A/R Temporary Unallocated Account
Scenario 1: The "Unique Receipt Number" On Payments Collected At Front Desk Allows For Greater Than Ten Characters
Specific Setup:
- Client has an active Self Pay Benefit Assignment.
- Client is enrolled in a Program providing a Service which is tied to a Rate.
- "Starting Unique Receipt Number" at "Agency Setup >Agency >Agency >Agency Information has not been populated.
Steps
- Navigate to "Taskbar >Attendance Check In/Out >Check In/Out >Front Desk Daily Check In".
- Create "Appointment" for "Client" using "Service" from preconditions.
- Click "Check In".
- Click "Collect Payment".
- Populate required fields.
- Set "Unique Receipt Number" to a value greater than ten characters.
- Click "Save".
- Click "Collect Payment".
- Create a second "Self Pay Receipt" using the same "Unique Receipt Number".
- Click "Save".
- Validate "Alert Message" advising record already exists.
- Set "Unique Receipt Number" to a different value greater than 10 characters.
- Click "Save".
Scenario 2: Self Pay Receipts Using "Unique Receipt Number" Allows For Greater Than Ten Characters
Specific Setup:
- Client has an active Self Pay Benefit Assignment.
- "Starting Unique Receipt Number" at "Agency Setup >Agency >Agency >Agency Information has not been populated.
Steps
- Navigate to "Client >Client Information >Personal Information >Self Pay Receipts".
- Select "Client" from preconditions.
- Click "New", "Checks for a Clients Self Pay".
- Set values for required fields.
- Set "Unique Receipt Number" to a value greater than 10 characters.
- Click "Save".
- Validate "Self Pay Receipt" created, click "Close".
- Repeat Steps 3-6, using the same "Unique Receipt Number".
- Validate "Alert Message" advising number is already in system.
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Topics
• Finance • Front Desk • Finance Setup
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Resubmit Claims and CAS Segments
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract
- Output File
- Next Payer Run
- Finance Setup
- Finance Setup > Agency Setup > Claim Receivers > Information
- Claim Receiver
- Plans/Contracts for Reports
- Claim Output
Scenario 1: Resubmission Billing Runs Write CAS To 837 File When "Primary Insurance Supplied as Other" Checked
Specific Setup:
- Claims have been remitted with Adjustment Reason Codes (CAS).
- Claims are ready to Re-submit to Next Contract.
- Claim Receiver uses an 837 format output file.
Steps
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Select "Submitter".
- Create a "Next Payer Run" for "Claims" from preconditions.
- Create "Output file".
- Validate "CAS segments" are present.
- Navigate to "Finance Setup >Agency Setup >Claim Receivers >Information".
- Select "Claim Receiver".
- Click "California Specific".
- Check "Primary Insurance Supplied as Other", select "Primary Insurance Plan/Contract", save.
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Re-create "Output file".
- Validate "CAS Segments" are present.
Scenario 2: Resubmission Billing Runs Write CAS To 837 File When "Output Other Insurance" Is Checked
Specific Setup:
- Claims have been remitted with Adjustment Reason Codes (CAS).
- Claims are ready to Re-submit to Next Contract.
- Claim Receiver uses an 837 format output file.
Steps
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Select "Submitter".
- Create a "Next Payer Run" for "Claims" from preconditions.
- Create "Output file".
- Validate "CAS segments" are present.
- Navigate to "Finance Setup >Agency Setup >Claim Receivers >Information".
- Select "Claim Receiver".
- Click "Ohio Specific".
- Check "Output Other Insurance", save.
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Re-create "Output file".
- Validate "CAS Segments" are present.
Scenario 3: Resubmission Billing Runs Write CAS To 837 File When "Use Cost Avoidance Methodology" Is Checked
Specific Setup:
- Claims have been remitted with Adjustment Reason Codes (CAS).
- Claims are ready to Re-submit to Next Contract.
- Claim Receiver uses an 837 format output file.
Steps
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Select "Submitter".
- Create a "Next Payer Run" for "Claims" from preconditions.
- Create "Output file".
- Validate "CAS segments" are present.
- Navigate to "Finance Setup >Agency Setup >Claim Receivers >Information".
- Select "Claim Receiver".
- Click "EDI Cost Avoidance Settings".
- Check "Use Cost Avoidance Methodology", save.
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Re-create "Output file".
- Validate "CAS Segments" are present.
Scenario 4: Resubmission Billing Runs Write CAS To 837 File When "Insurance Billed Repeated As Tertiary" Is Checked
Specific Setup:
- Claims have been remitted with Adjustment Reason Codes (CAS).
- Claims are ready to Re-submit to Next Contract.
- Claim Receiver uses an 837 format output file.
Steps
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Select "Submitter".
- Create a "Next Payer Run" for "Claims" from preconditions.
- Create "Output file".
- Validate "CAS segments" are present.
- Navigate to "Finance Setup >Agency Setup >Claim Receivers >Information".
- Select "Claim Receiver".
- Click "California Specific".
- Check "Insurance Billed Repeated As Tertiary", save.
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract ".
- Re-create "Output file".
- Validate "CAS Segments" are present.
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Topics
• Finance • Finance Setup
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Patient Statement Unapplied Balance
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance > Reports > Accounts Receivable > Claim Details
- Finance > Reports > Accounts Receivable > Patient Statements
- Microsoft Excel
- Report Output Data in CSV Format
- Report Parameters PickList
Scenario 1: Patient Statement Report
Specific Setup:
- Client has multiple Self Pay Benefit Assignments.
- Self Pay BA1 has been end dated.
- Self Pay BA2 is current.
Steps
- Navigate to "Finance >Reports >Accounts Receivable >Patient Statements".
- Set "From Date" and "Through Date" to cover both "Self Pay BA1 and BA2".
- Select "Report Selection".
- Click "Preview".
- Validate report loads and displays "Patient's Unapplied Balance".
- Close report.
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Topics
• Reports • Finance
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Resubmit Claims and Prior Paid Amount
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract
- Output File
- Next Payer Run
- Finance Setup
- Finance Setup > Agency Setup > Claim Receivers > Information
- Claim Receiver
- Claim Output
Scenario 1: Resubmit To Next Payer Will Output Adjustment And Prior Paid Amount Infomation
Specific Setup:
- Claims have been remitted with Adjustment Reason Codes (CAS).
- Claims have been Re-submitted to Next Contract.
- Claim Receiver set up for Claim Output Format ASC X12N 837 Professional Claims Ver. 5 Release 1.
Steps
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract".
- Select "Submitter".
- Create a "Next Payer Run" for "Claims" from preconditions.
- Create "Output file".
- Validate "CAS segments" and "AMT*D segment" are present.
- Navigate to "Finance Setup >Agency Setup >Claim Receivers >Information".
- Select "Claim Receiver".
- Check "Output CAS in Service Line" and "Suppress Outputting CAS on Claim Level", save.
- Navigate to "Finance >Processing >Create Claims/Invoices >Re-Submit to Next Contract".
- Re-create "Output file".
- Validate "CAS segments" and "AMT*D segment" are present.
- Validate "SVD segment" is present with "CAS segments" and "AMT*D segment".
- Validate whole units and whole dollar amounts display without trailing zeros.
- Repeat test using "ASC X12N 837 Institutional Claims Ver. 5 Release 1 Claim Output Format".
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Topics
• Finance • Finance Setup
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Patient Statement Unapplied Balance
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Finance > Reports > Accounts Receivable > Claim Details
- Finance > Reports > Accounts Receivable > Patient Statements
- Microsoft Excel
- Report Output Data in CSV Format
- Report Parameters PickList
Scenario 1: Patient Statement Report
Specific Setup:
- Client has multiple Self Pay Benefit Assignments.
- Self Pay BA1 has been end dated.
- Self Pay BA2 is current.
Steps
- Navigate to "Finance >Reports >Accounts Receivable >Patient Statements".
- Set "From Date" and "Through Date" to cover both "Self Pay BA1 and BA2".
- Select "Report Selection".
- Click "Preview".
- Validate report loads and displays "Patient's Unapplied Balance".
- Close report.
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Topics
• Reports • Finance
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