Requirements for running myAvatar via Citrix on OS X or macOS
System requirements for Client PC
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Minimum |
Recommended |
|---|---|---|
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Processor |
Core i5 Dual Core 2.5 GHz 64 bit |
Core i7 Dual core 3.0+ GHz 64 bit † |
|
Memory |
2GB Memory or greater† (This is in addition to base OS and other application requirements) |
2GB Memory or greater † (This is in addition to base OS and other application requirements) |
|
Hard Drive |
9 GB or greater |
9 GB or greater † |
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macOS |
Mac OS X Mountain Lion 10.8 Mac OS X Lion 10.7.4 or later Mac OS X Snow Leopard 10.6.8 or later
Note: Mac OS X Leopard v10.5.x is not supported in this version |
MacOS High Sierra 10.13 |
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Monitor |
VGA or higher (1024 x 768 pixels) |
VGA or higher (1024 x 768 pixels) |
|
Mouse |
A compatible pointing device or mouse |
A compatible pointing device or mouse |
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Network |
20-30kbs per Concurrent user Latency below 100ms Jitter below 4ms |
30kbs+ per Concurrent User † Latency below 80ms † Jitter below 2ms |
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Browser |
Chrome (16-69) Firefox (53-62) MS Edge (89+) |
Chrome (Latest Official Release) Firefox (Latest Official Release) MS Edge (89+) |
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Java Version |
Recommended to use the latest released and supported version due to incremental security fixes available in each release JRE 1.8.411 is supported. Requires MW Build 3197 or later. Prior Supported Version History (32-bit only) *Middleware Build 3135 or higher requires 1.8 u25 or higher JRE 1.8.401 Requires MW 3197 or later. JRE 1.8.391 Requires MW 3197 or later. JRE 1.8.381 Requires MW 3197 or later. JRE 1.8.371 Requires MW 3197 or later. JRE 1.8.361 Requires MW 3197 or later. JRE 1.8.351 Requires MW 3197 or later. JRE 1.8.341 Requires MW 3197 or later JRE 1.8.333 Requires MW 3197 or later JRE 1.8.321 Requires MW 3197 or later. JRE 1.8.311 Requires MW 3197 or later. JRE 1.8.301 Requires MW 3197 or later. JRE 1.8.291 Requires MW 3197 or later. JRE 1.8.281 Requires MW Build 2017.00.00 Build 1881 or higher JRE 1.6. u22 to u49 (Known security faults, not recommended) (Windows 8+ requires JRE 1.6 u38 or later versions) JRE 1.7.0_45 JRE 1.7.0 u51 (RADplus 2011 or higher + MW Build 2014.01.00.1276 or higher) JRE 1.7 u55 to u80 (RADplus 2011 or higher + MW Build 2014.01.00.1276 or higher) JRE 1.8 u5 to u71, 73* (RADplus 2011 or higher + MW Build 2014.01.00.1276 or higher) JRE 1.8 u77-131 Requires MW Build 2016.01.00 build 1735 or higher *JRE 1.8u141 is currently not supported. JRE 1.8u144-241 is supported. Requires MW Build 2017.00.00 Build 1881 or higher |
Recommended Latest Version (32-bit only) JRE 1.8.411 is supported. Requires MW Build 3197 or later. ** Support for Java 1.8 Update 291 or higher requires myAvatar MW 3197 or later. JBoss 4 users need to upgrade to JBoss7 (current version:-2022.01.01.build-3328) *JAWS 18 supported on JRE 1.8.151 with MW Build 1956
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Terminal Software |
Citrix 6.5 Xenn App Enterprise |
Citrix 6.5 Xenn app Enterprise |
* Notes: JRE patch-set updates are not supported. This includes 8u72 and 8u74.
†All product specifications are guidelines based on a standard demand of the application only. A multi-tasking computer system would include core OS requirements, other applications and processes, and the variability of usage and setup of myAvatar. These items need to be considered for the final computer specifications desired for optimal performance.