Requirements for third-party devices and software used with myAvatar

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Device / Software	Version Supported / Details
Cache	2010, 2016, 2017.2 The latest Cache 32-bit ODBC 2018 is supported. 64-bit is not supported when used with the Report Viewer within Avatar ODBC Cache 2017 64-bit driver - Currently has the following restrictions: All users are only running Avatar NX and aren not in a hybrid mode. If users are not 100% on myAvatar NX, the machine that requires the ODBC driver to be installed does not need to be able to run reports from within myAvatar. For example, that machine is only making external ODBC requests to Caché. This will allow standalone reporting for tools like Tableau or Crystal Report server.
Backup Tape Library	LTO 5 Backup Drive or Tape Library SAS Card & Cable Symantec Backup Exec, Symantec Netbackup, Commvault, or IBM Tivoli backup software agents
POS or Batch Doc.Scanner	Any Twain compliant flatbed or batch scanner (This is compatible with Perceptive Integration)
Bar Code Scanner	Avatar eMAR supports bar code scanning with two specific models: Motorola DS6708 Symbol LS4008i Both are 2D bar code scanners, 2D is required
Signature Pad	Topaz Signature Pad (Windows PC/VM Only. Not supported on a Mac.) SignatureGem 4x3 LCD T-LBK755 T-LBK755-BHSB-R – A dual Serial/HSB/USB pad for use in thick- and thin-client environments. SignatureGem 1x5 LCD T-LBK462 (Not Supported for MobileConnect though in progress) T-LBK462-HSB-R – A HSB/USB pad for use in thick- and thin-client environments. T-LBK462-BSB-R – A BSB/USB pad for use in Citrix and Terminal Services (thin client) environments Topaz Bluetooth Signature Pad (Topaz SigLite BT wireless T-S460-BT2-R) (Windows PC/VM Only) (Not yet supported for Citrix) SigLite 1x5 LCD T-LBK460 (No Planned Support in MobileConnect) T-LBK460-HSB-R – A HSB/USB pad for use in thick- and thin-client environments. SigLite 1x5 T-S460 (non-LCD) T-S460-HSB-R – A HSB/USB pad for use in thick- and thin-client environments. T-S460-B-R – Serial pad used in Citrix/Terminal Services environments & thick-client environments. *Not supported on MAC natively/via Citrix.
Kofax Batch Scanning	Version 8 and 9 are supported (no current planned support for future versions)
Perceptive Batch Scanning	ImageNow v1500 on Client PC
Crystal Reports	All features in versions 2011 and prior are supported. Newer versions, 2013+ are supported, though any new features introduced in those versions are not supported within the Avatar Report Viewer
Microsoft Exchange Server	(Affects Calendar Widget, RADplus 2013 Only) (Office 365 Not Supported)
Dragon Naturally Speaking	v11
JAWS	Supported with limitations
Citrix & Terminal Server	Supported
ZoomText	ZoomText White Paper -myAvatar

Un-Supported

Device / Software	Version NOT Supported / Details
Database	Versions prior to Cache 2010, Cache 2016
PC	Windows Tablet, Windows 8 RT (Touchscreen is not supported)