ProviderConnect Coordinating Providers

Details

Coordinating provider permission is granted by a ProviderConnect administrator.

Coordinating providers permissions:

• Can view client records for any contracting provider agencies.

• Can create service authorization requests for a client assigned to any ProviderConnect agency.

• Cannot edit information filed by other providers.

Note: Creating a service authorization request assigns a client to an agency, if the client was not previously assigned.

• If the service authorization is denied in Avatar MSO, the client association with the agency is deleted and the contracting provider will not be able to view information for the client.

• The user must have been assigned to an access group with Coordinating Provider permission (ProviderConnect Manage Permissions link, Manage an Access Group menu).

• The coordinating provider user must belong to an agency where the client has a coordinating provider assignment valid for the current date.

Relevant Information

• Assign a Client to a Coordinating Provider (Avatar MSO)

• Edit or Remove a Coordinating Provider Assignment