Avatar MSO 2023 Update 25

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Product Requirements / Recommendations

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Product Update Form Description

An issue is resolved where the 'Contracting Provider Program' field in the 'Service Authorization Request' form would not populate if the 'Provider To Be Authorized' field was defaulted for ProviderConnect NX users.

Included Updates

None

Required Updates

None

Details

NEW0 CHANGED0 FIXED1

Fixed (1)

AV-87442 Details \| User Acceptance Tests Avatar MSO 'Service Authorization Request' Form An issue is resolved to ensure that the 'Contracting Provider Program' field in the 'Service Authorization Request' form is populated with selection values if the 'Provider To Be Authorized' field/value is defaulted in form for Avatar ProviderConnect NX users. KB0074432 v0.01	Topics • NX • Service Authorizations

Acceptance Tests

AV-87442 Summary | Details

Avatar MSO 'Service Authorization Request' Form

Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:

Service Authorization Request

Scenario 1: 'Service Authorization Request' - Form Verification

Specific Setup:

Avatar MSO Registry Setting 'Display Requested Units Fields' must be enabled

Steps

Open Avatar MSO 'Service Authorization Request' form.
Enter/select client for Service Authorization Request entry.
Enter/select value for 'Funding Source Authorization Is For' field (if value not defaulted in form).
In case where user is logged into sub-system code, including use of Avatar ProviderConnect NX - Ensure that the 'Provider To Be Authorized' lookup/selection/entry field allows selection of only Contracting Provider(s) applicable to/allowed for current sub-system code (as defined in 'ProviderConnect NX Defaults' form 'Associated Contracting Providers' field); ensure that the 'Provider To Be Authorized' lookup/selection/entry field is automatically populated with Contracting Provider applicable to/allowed for current sub-system code and disabled/read-only in case where only single 'Associated Contracting Provider' value is defined for sub-system code.
Ensure that the 'Contracting Provider Program' field is populated with Contracting Provider Program(s) defined for/applicable to Contracting Provider selected in the 'Provider To Be Authorized' field, including case where 'Provider To Be Authorized' value is defaulted in form; select value in 'Contracting Provider Program' field.
Enter/select values for 'Benefit Plan', 'Begin Date Of Authorization' and 'End Date Of Authorization' fields (and any other 'Service Authorization Request' form fields as required/desired).
Select value in 'Authorization Grouping Or Individual Authorizations' field (and enter/select one or more CPT/Revenue Codes for authorization if applicable).
Click 'Submit' button to file 'Service Authorization Request' form/record.

Topics

• NX • Service Authorizations