CSI Assessment - Closure Reason
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Program Maintenance
- Call Intake
- CSI Assessment (Call Intake)
- Form and Table Documentation (PM)
- SQL Query/Reporting Tool
- CSI Submission
- Avatar_Cal_PM_CSI_DIG_ICD10.rpt
- Dynamic form- Social Security Number
- Admission (Outpatient)
- CSI Admission
- CSI Assessment
Scenario 1: CSI Assessment (Call Intake) - Validating form submission and data validation
Specific Setup:
- Program Maintenance:
- Create a new program or identify an existing call intake program setup as a ‘Mental Health Program (CSI)’. Note the program code/value.
- Call Intake:
- A client is admitted to a temporary episode in the 'Call Intake' form. Note the client id/ name.
Steps
- Open 'CSI Assessment (Call Intake)' form for the client.
- Select the desired episode in the Pre-Display
- Click [OK].
- Set the 'Assessment Appointment First Offer Date' field to the desired date in the future.
- Set the 'Assessment Appointment Second Offer Date' field to the desired date in the future.
- Set the 'Assessment Appointment Third Offer Date' field to the desired date in the future.
- Set the 'Assessment Appointment Accepted Date' field to the desired date.
- Set the 'Assessment Start Date' to desired value.
- Set the 'Assessment End Date' to desired value.
- Set the 'Treatment Appointment First Offer Date' field to the desired date in the future.
- Set the 'Treatment Appointment Second Offer Date' field to the desired date in the future.
- Set the 'Treatment Appointment Third Offer Date' field to the desired date in the future.
- Set the 'Treatment Appointment Accepted Date' field to the desired date.
- Select desired value from the 'Closure Reason' list field. Note the entire value.
- Set the 'Closed Out Date' field to desired date.
- Click [Submit].
- Open the 'Crystal Report' or any other SQL data viewer.
- Query the 'system.assessment_ca_p_csi_data' SQL table.
- Locate the client from above step.
- Verify the entire value selected in the 'Closure Reason' field is displays in the 'closure_reason_value' field.
Scenario 2: CSI Assessment - Validating form submission and data validation
Specific Setup:
- Program Maintenance:
- Create a new program or identify an existing admit program setup as a ‘Mental Health Program (CSI)’. Note the program code/value.
- Admission:
- An existing client is identified that have no prior CSI Assessment record on file or the new client must have been admitted to a CSI program. Note the client id/ name.
Steps
- Open the 'CSI Assessment' form for the client identified in the setup.
- Select the desired episode in the Pre-Display
- Click [OK].
- Set the 'Assessment Appointment First Offer Date' field to the desired date in the future.
- Set the 'Assessment Appointment Second Offer Date' field to the desired date in the future.
- Set the 'Assessment Appointment Third Offer Date' field to the desired date in the future.
- Set the 'Assessment Appointment Accepted Date' field to the desired date.
- Set the 'Assessment Start Date' to desired value.
- Set the 'Assessment End Date' to desired value.
- Set the 'Treatment Appointment First Offer Date' field to the desired date in the future.
- Set the 'Treatment Appointment Second Offer Date' field to the desired date in the future.
- Set the 'Treatment Appointment Third Offer Date' field to the desired date in the future.
- Set the 'Treatment Appointment Accepted Date' field to the desired date.
- Select desired value from the 'Closure Reason' list field. Note the entire value.
- Set the 'Closed Out Date' field to desired date.
- Click [Submit].
- Open the 'Crystal Report' or any other SQL data viewer.
- Query the 'system.assessment_ca_csi_data' SQL table.
- Locate the client from above step.
- Verify the entire value selected in the 'Closure Reason' field is displays in the 'closure_reason_value' field.
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Topics
• NX
• CSI Assessment (Call Intake)
• Csi Admission
• CSI Assessment
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'Electronic Billing' Support for Services Originating in Avatar MSO
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Electronic Billing
- 837 Health Care Claim Professional
- 837 Health Care Claim Institutional
Scenario 1: 'Electronic Billing' - Verification of 2320 AMT Values in 837 Professional (Services Originating in Avatar MSO)
Specific Setup:
- Avatar Cal-PM Registry Setting 'Support MSO Other Healthcare Coverage' must be enabled
- Avatar Cal-PM Registry Setting 'Include Service Level Adjudication Info' must be enabled (and 'Include Service Level Adjudication Information (2430)' field set to 'Yes' via 'Guarantor/Program Billing Defaults' form '837 Professional' section for applicable Guarantor/Program)
- Avatar Cal-PM Registry Setting 'Include Patient Remaining Liability' must be enabled (and 'Select Type Of Information To Include In Patient Remaining Liability' field defined via 'Guarantor/Program Billing Defaults' form '837 Professional' section for applicable Guarantor/Program)
- Avatar MSO Registry Setting 'Add Support For The Input Of Third Party Payer Amounts' must be enabled
- One or more service(s) eligible for Avatar Cal-PM 837 Professional file inclusion (via 'Electronic Billing' form) originating in Avatar MSO inbound 837 file processing and including Third Party Payment/Adjustment 'Other Healthcare Coverage' information
Steps
- Open Avatar Cal-PM 'Electronic Billing' form. (Note, acceptance testing may also be confirmed via Avatar Cal-PM 'Quick Billing' form/functionality.)
- Select '837 Professional' in the 'Billing Form' field.
- Select 'Sort File' in the 'Billing Options' field.
- Enter/select 837 Professional file sorting criteria.
- Click 'Process' button to sort/generate 837 Professional file.
- Select 'Dump File' in the 'Billing Options' field (or select 'Create File On Server' to review output file directly).
- Select 'Print' in the 'Print Or Delete Report' field.
- Select 837 Professional file sorted which includes services(s) originating via Avatar MSO inbound 837 claim(s), and click 'Process' button to display 837 Professional outbound file data.
- In Avatar PM 837 Professional format outbound electronic billing file data - for services originating via Avatar MSO inbound 837 file claims including 'Other Healthcare Coverage' information where 2320-AMT Coordination Of Benefits (COB) Payer Paid Amount value is present in original inbound 837 claim, ensure that 2320-AMT Coordination Of Benefits (COB) Payer Paid Amount loop/segment value is present and reflects same/original Avatar MSO 'Other Healthcare Coverage' inbound 837 claim value.
- Example: AMT*D*2~
- In Avatar PM 837 Professional format outbound electronic billing file data - for services originating via Avatar MSO inbound 837 file claims including 'Other Healthcare Coverage' information where 2320-AMT Remaining Patient Liability Amount value is present in original inbound 837 claim, ensure that 2320-AMT Remaining Patient Liability Amount loop/segment is present and reflects same/original Avatar MSO 'Other Healthcare Coverage' inbound 837 claim value.
- Example: AMT*EAF*58~
Scenario 2: 'Electronic Billing' - Verification of 2320 AMT Values in 837 Institutional (Services Originating in Avatar MSO)
Specific Setup:
- Avatar Cal-PM Registry Setting 'Support MSO Other Healthcare Coverage' must be enabled
- Avatar Cal-PM Registry Setting 'Include Service Level Adjudication Info' must be enabled (and 'Include Service Level Adjudication Information (2430)' field set to 'Yes' via 'Guarantor/Program Billing Defaults' form '837 Institutional' section for applicable Guarantor/Program)
- Avatar Cal-PM Registry Setting 'Include Patient Remaining Liability' must be enabled (and 'Select Type Of Information To Include In Patient Remaining Liability' field defined via 'Guarantor/Program Billing Defaults' form '837 Institutional' section for applicable Guarantor/Program)
- Avatar MSO Registry Setting 'Add Support For The Input Of Third Party Payer Amounts' must be enabled
- One or more service(s) eligible for Avatar Cal-PM 837 Institutional file inclusion (via 'Electronic Billing' form) originating in Avatar MSO inbound 837 file processing and including Third Party Payment/Adjustment 'Other Healthcare Coverage' information
Steps
- Open Avatar Cal-PM 'Electronic Billing' form. (Note, acceptance testing may also be confirmed via Avatar Cal-PM 'Quick Billing' form/functionality.)
- Select '837 Institutional' in the 'Billing Form' field.
- Select 'Sort File' in the 'Billing Options' field.
- Enter/select 837 Institutional file sorting criteria.
- Click 'Process' button to sort/generate 837 Institutional file.
- Select 'Dump File' in the 'Billing Options' field (or select 'Create File On Server' to review output file directly).
- Select 'Print' in the 'Print Or Delete Report' field.
- Select 837 Institutional file sorted which includes services(s) originating via Avatar MSO inbound 837 claim(s), and click 'Process' button to display 837 Institutional outbound file data.
- In Avatar PM 837 Institutional format outbound electronic billing file data - for services originating via Avatar MSO inbound 837 file claims including 'Other Healthcare Coverage' information where 2320-AMT Coordination Of Benefits (COB) Payer Paid Amount value is present in original inbound 837 claim, ensure that 2320-AMT Coordination Of Benefits (COB) Payer Paid Amount loop/segment value is present and reflects same/original Avatar MSO 'Other Healthcare Coverage' inbound 837 claim value.
- Example: AMT*D*2~
- In Avatar PM 837 Institutional format outbound electronic billing file data - for services originating via Avatar MSO inbound 837 file claims including 'Other Healthcare Coverage' information where 2320-AMT Remaining Patient Liability Amount value is present in original inbound 837 claim, ensure that 2320-AMT Remaining Patient Liability Amount loop/segment is present and reflects same/original Avatar MSO 'Other Healthcare Coverage' inbound 837 claim value.
- Example: AMT*EAF*58~
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Topics
• Electronic Billing
• 837 Professional
• 837 Institutional
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Avatar Cal-PM Financial Eligibility Web Service
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- Financial Eligibility Web Service
Scenario 1: Financial Eligibility Web Service - Verification of web service filing
Specific Setup:
- Netsmart ProviderConnect (or other application utilizing the Avatar Cal-PM 'Financial Eligibility' web service)
- Client record with one or more episodes eligible for Financial Eligibility record entry/update
Steps
- In ProviderConnect Main Menu, open 'Lookup Client' form.
- Enter lookup criteria for desired client and click 'Search by Criteria' button.
- In 'Client Lookup' results, open client record.
- Navigate to 'Financial Eligibility' pre-display.
- Click 'Add Financial Eligibility Record' button (or click date/time link for edit of existing Financial Eligibility record).
- Select and add/edit/remove Guarantor(s) in ProviderConnect 'Financial Eligibility' form.
- Complete all desired/required fields within Guarantor entry form (including Benefit Plan information entry if applicable) and save Guarantor entry/entries.
- Click 'Submit' button to file 'Financial Eligibility' form/record in ProviderConnect and send to Avatar Cal-PM.
- In myAvatar, open Avatar Cal-PM 'Financial Eligibility' form for same client and episode as filed in ProviderConnect.
- In Avatar Cal-PM 'Financial Eligibility' form, ensure that all Guarantor information added/edited/removed via ProviderConnect is present/reflected.
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Topics
• Financial Eligibility
• Web Services
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