Mobile CareGiver+ - Event/Error Processing
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CareFabric Monitor
- Crystal Report Viewer
- CarePOV Management
- Practitioner Enrollment
Scenario 1: Mobile CareGiver+ - Validate the 'McgEvvClientProcessingStatusUpdated' incoming event
Scenario 2: Mobile CareGiver+ - Validate the 'McgEvvResourceProcessingStatusUpdated' incoming event
Scenario 3: Mobile CareGiver - Validate the 'McgEvvAppointmentProcessingStatusUpdated' incoming event
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Topics
• Electronic Visit Verification
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Topics
• CarePOV Management
• Electronic Visit Verification
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CarePOV Management - 'Require Staff Date of Birth' and 'Require Staff EVV ID' fields
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CarePOV Management
- CareFabric Monitor
- Practitioner Enrollment
Scenario 1: CarePOV Management - 'Electronic Visit Verification' section - 'Mobile Caregiver+' integration
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. This must be done by a Netsmart Representative.
- Please note: Selecting "Yes" to 'Enable Mobile CareGiver+' will disable any active integrations in the 'Electronic Visit Verification' section of the 'CarePOV Management' form.
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Mobile CareGiver+' section is displayed.
- Validate the 'Enable Mobile CareGiver+' field is not required.
- Select "Yes" in the 'Enable Mobile CareGiver+' field. Please note: when "Yes" is selected, certain fields on this form will now be hidden that are not relevant to this integration. If left blank, or if "No" is selected, all fields will display on the form.
- Validate the 'EVV Admin User ID' field is not required.
- Validate the 'Send Non EVV Payers' field is displayed.
- Select the desired value in the 'Send Non EVV Payers' field.
- Validate the 'Require Authorization' field is displayed.
- Select the desired value in the 'Require Authorization' field.
- Validate the 'Require Cancellation Reason' field is displayed.
- Select the desired value in the 'Require Cancellation Reason' field.
- Validate the 'Cancelled Appointment Status' field is displayed.
- Select the desired value in the 'Cancelled Appointment Status' field.
- Validate the 'Require State Acceptance Before Billing' field is displayed.
- Select the desired value in the 'Require State Acceptance Before Billing' field.
- Validate the 'Require Staff Date of Birth' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Validate the 'Require Staff EVV ID' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Validate the 'Require Staff Social Security Number' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Validate he 'Send Staff Social Security Number' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Select the desired value in the 'Progress Note Form' field.
- Select the desired value in the 'Save Progress Notes' field.
- Select the desired value in the 'Site' field.
- Enter the desired value in the 'Medicaid Provider ID' field.
- Select the desired value in the 'Provider Address To Be Sent' field.
- Click [New Row] in the 'Payor Program ID' grid.
- Select the desired guarantor in the 'Guarantor' field.
- Enter the desired value in the 'Payer ID' field.
- Enter the desired value in the 'Payer Program' field.
- Enter the desired value in the 'Insurance Plan ID' field.
- Enter the desired value in the 'MCG+ Payer ID' field.
- Enter the desired value in the 'MCG+ Insurance Plan ID' field.
- Validate the 'Require Subscriber Policy Number' field is displayed and contains "Yes" and "No" values.
- Select the desired value in the 'Require Subscriber Policy Number' field.
- Repeat as needed for additional guarantor(s).
- Click [New Row] in the 'Progress Note Form Mapping' grid.
- Select the desired service code in the 'Service Code' field.
- Select the desired program in the 'Program' field.
- Select the desired progress note form in the 'Progress Note Form' field.
- Repeat as needed for additional mappings.
- Click [Submit].
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate all previously filed data is displayed as filed.
- Close the form.
Scenario 2: Mobile CareGiver+ - Validate the 'Require Staff Date of Birth' field in 'CarePOV Management'
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A).
- The 'Enable Mobile CareGiver+' field must be set to "Yes" in the "Electronic Visit Verification" section of the 'CarePOV Management' form with all required fields populated.
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Require Staff Date of Birth' field is displayed and is set to "Yes" by default when Mobile CareGiver+ is enabled.
- Click [Submit].
- Access the 'Practitioner Enrollment' form.
- Enter any new value in the 'Select Staff' dialog and click [New Staff].
- Enter the desired value in the 'Name' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Do not enter a value in the 'Date Of Birth' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired date in the 'Registration Date' field.
- Enter the desired value in the 'Office Address - Zip Code' field.
- Enter the desired value in the 'Office Telephone (1)' field.
- Enter the desired value in the 'Cellular Telephone' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the desired value in the 'Sex' field.
- Enter the desired value in the 'Staff EVV ID' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired value in the 'Email Address' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired value in the 'Staff EVV Type' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the "Categories/Taxonomy" section.
- Select "Create New" in the 'Category/Taxonomy' field.
- Enter the desired date in the 'Effective Date' field.
- Select the desired value in the 'Practitioner Category' field.
- Select the desired value(s) in the 'Discipline' field.
- Select the desired value(s) in the 'Practitioner Categories For Coverage' field.
- Click [Add Practitioner Categories] and [OK].
- Click [Submit].
- Access the 'Practitioner Information (Confidential)' form for the new practitioner.
- Enter the desired value in the 'Social Security #' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' does not contain an "EvvResourceUpdated" record since 'Date of Birth' is currently a required field for Mobile CareGiver+ integration based on the configuration in 'CarePOV Management'.
- Close the report and the form.
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Select "No" in the 'Require Staff Date of Birth' field.
- Click [Submit].
- Access the 'Practitioner Enrollment' form.
- Search for and select the new practitioner added in the previous steps.
- Update any desired fields but leave the 'Date of Birth' field blank.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvResourceUpdated" record for the new practitioner.
- Click [Click to View Record].
- Validate all previously populated data is displayed.
- Validate the 'birthDate' field contains "null".
- Close the report and the form.
Scenario 3: Mobile CareGiver+ - Validate the 'Require Staff EVV ID' field in 'CarePOV Management'
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A).
- The 'Enable Mobile CareGiver+' field must be set to "Yes" in the "Electronic Visit Verification" section of the 'CarePOV Management' form with all required fields populated.
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Require Staff EVV ID' field is displayed and is set to "Yes" by default when Mobile CareGiver+ is enabled.
- Click [Submit].
- Access the 'Practitioner Enrollment' form.
- Enter any new value in the 'Select Staff' dialog and click [New Staff].
- Enter the desired value in the 'Name' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired date in the 'Date Of Birth' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired date in the 'Registration Date' field.
- Enter the desired value in the 'Office Address - Zip Code' field.
- Enter the desired value in the 'Office Telephone (1)' field.
- Enter the desired value in the 'Cellular Telephone' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the desired value in the 'Sex' field.
- Do not enter a value in the 'Staff EVV ID' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired value in the 'Email Address' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired value in the 'Staff EVV Type' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the "Categories/Taxonomy" section.
- Select "Create New" in the 'Category/Taxonomy' field.
- Enter the desired date in the 'Effective Date' field.
- Select the desired value in the 'Practitioner Category' field.
- Select the desired value(s) in the 'Discipline' field.
- Select the desired value(s) in the 'Practitioner Categories For Coverage' field.
- Click [Add Practitioner Categories] and [OK].
- Click [Submit].
- Access the 'Practitioner Information (Confidential)' form for the new practitioner.
- Enter the desired value in the 'Social Security #' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' does not contain an "EvvResourceUpdated" record since 'Staff EVV ID' is currently a required field for Mobile CareGiver+ integration based on the configuration in 'CarePOV Management'.
- Close the report and the form.
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Select "No" in the 'Require Staff EVV ID' field.
- Click [Submit].
- Access the 'Practitioner Enrollment' form.
- Search for and select the new practitioner added in the previous steps.
- Update any desired fields but leave the 'Staff EVV ID' field blank.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvResourceUpdated" record for the new practitioner.
- Click [Click to View Record].
- Validate all previously populated data is displayed.
- Validate the 'resourceStateID' field contains "null".
- Validate the 'resourceStateIDs' - 'id' field contains "null".
- Validate the 'resourceStateIDs' - 'value' field contains "null".
- Close the report and the form.
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Topics
• CarePOV Management
• Electronic Visit Verification
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Mobile CareGiver+ - 'EvvResourceUpdated' SDK event
Scenario 1: Mobile Caregiver+ - Validate the 'EvvResourceUpdated' event for an active practitioner
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A).
- The 'Enable Mobile CareGiver+' field must be set to "Yes" in the "Electronic Visit Verification" section of the 'CarePOV Management' form with all required fields populated.
Steps
- Access the 'Practitioner Enrollment' form.
- Enter any new value in the 'Select Staff' dialog and click [New Staff].
- Enter the desired value in the 'Name' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired date in the 'Date Of Birth' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired date in the 'Registration Date' field.
- Enter the desired value in the 'Office Address - Zip Code' field.
- Enter the desired value in the 'Office Telephone (1)' field.
- Enter the desired value in the 'Cellular Telephone' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the desired value in the 'Sex' field.
- Enter the desired value in the 'Staff EVV ID' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired value in the 'Email Address' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired value in the 'Staff EVV Type' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the "Categories/Taxonomy" section.
- Select "Create New" in the 'Category/Taxonomy' field.
- Enter the desired date in the 'Effective Date' field.
- Select the desired value in the 'Practitioner Category' field.
- Select the desired value(s) in the 'Discipline' field.
- Select the desired value(s) in the 'Practitioner Categories For Coverage' field.
- Click [Add Practitioner Categories] and [OK].
- Click [Submit].
- Access the 'Practitioner Information (Confidential)' form.
- Enter the desired value in the 'Social Security #' field.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvResourceUpdated" record for the new practitioner.
- Click [Click to View Record].
- Validate the 'birthDate' field contains the 'Date of Birth'.
- Validate the 'emailAccounts' - 'address' field contains the 'Email Address'.
- Validate the 'isActive' field contains "true".
- Validate the 'name' - 'first' field contains the practitioner's first name.
- Validate the 'name' - 'last' field contains the practitioner's last name.
- Validate the 'phoneNumber' - 'number' field contains the practitioner's phone number.
- Validate the 'phoneNumber' - 'phoneNumberID' - 'id' field contains the practitioner's ID with "SC" at the end indicating "Staff Cell".
- Validate the 'phoneNumber' - 'typeCode' - 'code' field contains "Cell".
- Validate the 'providerOrganizationIDs' - 'id' field contains the 'EVV Provider Organization ID'(s) filed in 'Program Maintenance'.
- Validate the 'resourceID' - 'id' field contains the practitioner's ID.
- Validate the 'resourceStateID' - 'id' field contains the 'Staff EVV ID'.
- Validate the 'resourceStateIDs' - id' field contains the 'Staff EVV ID'.
- Validate the 'resourceStateIDs' - 'type' field contains the 'Staff EVV Type'.
- Validate the 'resourceStateIDs' - 'value' field contains the 'Staff EVV ID'.
- Validate the 'ssn' field contains the practitioner's social security number.
- Validate the 'userID' field contains "null".
- Close the report and the form.
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Topics
• Electronic Visit Verification
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Mobile CareGiver+ - 'McgEvvAppointmentUpdated' SDK event
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CareFabric Monitor
- CarePOV Management
- Crystal Report Viewer
- Site Registration
Scenario 1: Mobile Caregiver+ - Validate the 'McgEvvAppointmentUpdated' incoming event when the 'Site' field is populated in the 'CarePOV Management' form
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A product is defined in the 'CareFabric Integration Management' form for the "MobileCareGiver+" product and "McgEvvAppointmentUpdated" must be selected in the 'Event Types' field.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" is set to "Home".
- If the above dictionary data element is not defined, then the extended dictionary data element "(578) Place Of Service (HCFA 24-B)" will be used.
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- "Yes" is selected in the following fields for the 'McgEvvAppointmentUpdated' event: 'Keep Incoming Payload in the Log', 'Keep Outgoing Payload in the Log' and 'Show in the CareFabric Monitor Report' in the 'CareFabric Management' form. This must be done by a Netsmart Representative.
- A site is defined with hours for scheduling (Site A).
- A practitioner must be defined as an EVV resource with hours for scheduling at "Site A" and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- A client is enrolled in "Program A" and has the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A).
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Select "Site A" in the 'Site' field.
- Click [Submit].
- Add an unscheduled visit in the Mobile CareGiver+ application with associated tasks for "Client A" with "Practitioner A".
- Please note: if any of the appointment information sent from Mobile CareGiver+ can't be determined, the appointment will be available for reconciliation in the 'CareFabric Integration Reconciliation' form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "Client A" in the 'Client ID' field.
- Select "McgEvvAppointmentUpdated' in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "McgEvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'clientID- 'id' field contains "Client A".
- Validate the 'endDate' field contains the appointment end date/time.
- Validate the 'mcgAppointmentID' - 'id' field contains the MCG+ unique identifier for the appointment.
- Validate the 'resource' - 'resourceID' field contains "Practitioner A".
- Validate the 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the 'startDate' field contains the appointment start date/time.
- Validate all other appointment data is displayed.
- Close the report and the form.
- Access the 'Scheduling Calendar' form.
- Validate the appointment for "Client A" with "Practitioner A" that was sent from Mobile CareGiver+ is displayed at "Site A".
- Right click on the appointment and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Available Tasks' field contains the tasks sent from Mobile CareGiver+.
- Close the form and click [Dismiss].
Scenario 2: Mobile Caregiver+ - Validate the 'McgEvvAppointmentUpdated' incoming event when the 'Site' field is not populated in the 'CarePOV Management' form
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A product is defined in the 'CareFabric Integration Management' form for the "MobileCareGiver+" product and "McgEvvAppointmentUpdated" must be selected in the 'Event Types' field.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- "Program A" has an associated location (Location A) with the following defined in 'Dictionary Update' for the "Client" file, "(10006 Location)" data element:
- Extended dictionary data element "(579) Place Of Service (837 Electronic Billing)" is set to "Home".
- If the above dictionary data element is not defined, then the extended dictionary data element "(578) Place Of Service (HCFA 24-B)" will be used.
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A). This service code must also have a CPT-4/HCPCS code associated to it in the 'Service Fee/Cross Reference Maintenance' form (Procedure Code A).
- Must have a guarantor defined in the 'Guarantors/Payors' form (Guarantor A).
- The following must be set in the "Electronic Visit Verification" section of the 'CarePOV Management' form:
- "Yes" is selected in the 'Enable Mobile CareGiver+' field.
- "Yes" is selected in the 'Send Non EVV Payers' field.
- "No" is selected in the 'Require Authorization' field.
- "Guarantor A" has a row with all fields populated in the 'Payor Program ID' grid.
- No value is selected in the 'Site' field.
- "Yes" is selected in the following fields for the 'McgEvvAppointmentUpdated' event: 'Keep Incoming Payload in the Log', 'Keep Outgoing Payload in the Log' and 'Show in the CareFabric Monitor Report' in the 'CareFabric Management' form. This must be done by a Netsmart Representative.
- Two sites are defined with hours for scheduling in 'Site Registration' (Site A & Site B):
- "Site A" has all programs selected in the 'Associated Programs' field, including "Program A". Note: "Program A" should only be associated to "Site A" for this test.
- "Site B" has no programs selected in the 'Associated Programs' field.
- A practitioner must be defined as an EVV resource with hours for scheduling at "Site A" and "Site B" and has the following on file: 'Name', 'Date Of Birth', 'Cellular Telephone', 'Staff EVV ID', 'Email Address', and 'Staff EVV Type' (Practitioner A).
- A client is enrolled in "Program A" and has the following on file: 'Client Name', 'Address - Street', 'Zipcode', 'Cell Phone', 'Diagnosis', "Guarantor A" selected in 'Financial Eligibility' (Client A).
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Ensure no value is selected in the 'Site' field.
- Click on help message for the 'Site' field.
- Validate the following is displayed: The following logic will be applied when determining the site code of the appointment, when Mobile CareGiver+ is enabled: 1) If the site code is defined in this field, then it will be used when scheduling the appointment. 2) If the site code is not defined in this field, then Avatar checks if the service code is associated with only one program. If so, Avatar checks if the program is associated with only one site. If so, the site code will be used when scheduling the appointment.
- Click [Return to Form] and close the form.
- Add an unscheduled visit in the Mobile CareGiver+ application with associated tasks for "Client A" with "Practitioner A".
- Please note: if any of the appointment information sent from Mobile CareGiver+ can't be determined, the appointment will be available for reconciliation in the 'CareFabric Integration Reconciliation' form.
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "Client A" in the 'Client ID' field.
- Select "McgEvvAppointmentUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "McgEvvAppointmentUpdated" record.
- Click [Click To View Record].
- Validate the 'clientID- 'id' field contains "Client A".
- Validate the 'endDate' field contains the appointment end date/time.
- Validate the 'mcgAppointmentID' - 'id' field contains the MCG+ unique identifier for the appointment.
- Validate the 'resource' - 'resourceID' field contains "Practitioner A".
- Validate the 'services' - 'procedureCode' - 'code' field contains "Procedure Code A".
- Validate the 'startDate' field contains the appointment start date/time.
- Validate all other appointment data is displayed.
- Close the report and the form.
- Access the 'Scheduling Calendar' form.
- Validate the appointment for "Client A" with "Practitioner A" that was sent from Mobile CareGiver+ is displayed for "Site A".
- Right click on the appointment and click [Details/Edit].
- Validate the appointment details are displayed as expected.
- Validate the 'Available Tasks' field contains the tasks sent from Mobile CareGiver+.
- Close the form and click [Dismiss].
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Topics
• Electronic Visit Verification
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CarePOV Management - 'Require Staff Social Security Number' and 'Send Staff Social Security Number' fields
Note - These testing guidelines assume the user is skilled in the use of, at a minimum, the following:
- CarePOV Management
- CareFabric Monitor
- Crystal Report Viewer
- Practitioner Enrollment
- Practitioner Information (Confidential)
Scenario 1: CarePOV Management - 'Electronic Visit Verification' section - 'Mobile Caregiver+' integration
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. This must be done by a Netsmart Representative.
- Please note: Selecting "Yes" to 'Enable Mobile CareGiver+' will disable any active integrations in the 'Electronic Visit Verification' section of the 'CarePOV Management' form.
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Mobile CareGiver+' section is displayed.
- Validate the 'Enable Mobile CareGiver+' field is not required.
- Select "Yes" in the 'Enable Mobile CareGiver+' field. Please note: when "Yes" is selected, certain fields on this form will now be hidden that are not relevant to this integration. If left blank, or if "No" is selected, all fields will display on the form.
- Validate the 'EVV Admin User ID' field is not required.
- Validate the 'Send Non EVV Payers' field is displayed.
- Select the desired value in the 'Send Non EVV Payers' field.
- Validate the 'Require Authorization' field is displayed.
- Select the desired value in the 'Require Authorization' field.
- Validate the 'Require Cancellation Reason' field is displayed.
- Select the desired value in the 'Require Cancellation Reason' field.
- Validate the 'Cancelled Appointment Status' field is displayed.
- Select the desired value in the 'Cancelled Appointment Status' field.
- Validate the 'Require State Acceptance Before Billing' field is displayed.
- Select the desired value in the 'Require State Acceptance Before Billing' field.
- Validate the 'Require Staff Date of Birth' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Validate the 'Require Staff EVV ID' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Validate the 'Require Staff Social Security Number' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Validate he 'Send Staff Social Security Number' field is displayed with "Yes" as the default value when Mobile CareGiver+ is enabled.
- Select the desired value in the 'Progress Note Form' field.
- Select the desired value in the 'Save Progress Notes' field.
- Select the desired value in the 'Site' field.
- Enter the desired value in the 'Medicaid Provider ID' field.
- Select the desired value in the 'Provider Address To Be Sent' field.
- Click [New Row] in the 'Payor Program ID' grid.
- Select the desired guarantor in the 'Guarantor' field.
- Enter the desired value in the 'Payer ID' field.
- Enter the desired value in the 'Payer Program' field.
- Enter the desired value in the 'Insurance Plan ID' field.
- Enter the desired value in the 'MCG+ Payer ID' field.
- Enter the desired value in the 'MCG+ Insurance Plan ID' field.
- Validate the 'Require Subscriber Policy Number' field is displayed and contains "Yes" and "No" values.
- Select the desired value in the 'Require Subscriber Policy Number' field.
- Repeat as needed for additional guarantor(s).
- Click [New Row] in the 'Progress Note Form Mapping' grid.
- Select the desired service code in the 'Service Code' field.
- Select the desired program in the 'Program' field.
- Select the desired progress note form in the 'Progress Note Form' field.
- Repeat as needed for additional mappings.
- Click [Submit].
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate all previously filed data is displayed as filed.
- Close the form.
Scenario 2: Mobile CareGiver+ - Validate 'Require Staff Social Security Number' and 'Send Staff Social Security Number' fields in 'CarePOV Management' when SSN is not required
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A).
- The 'Enable Mobile CareGiver+' field must be set to "Yes" in the "Electronic Visit Verification" section of the 'CarePOV Management' form with all required fields populated.
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Require Staff Social Security Number' field is displayed and is set to "Yes" by default when Mobile CareGiver+ is enabled.
- Validate the 'Send Staff Social Security Number' field is displayed and is set to "Yes" by default when Mobile CareGiver+ is enabled. Please note: this field will be set to "Yes" and disabled whenever "Yes" is selected for 'Require Staff Social Security Number'.
- Select "No" in the 'Require Staff Social Security Number' field.
- Select "Yes" in the 'Send Staff Social Security Number' field.
- Click [Submit].
- Access the 'Practitioner Enrollment' form.
- Enter any new value in the 'Select Staff' dialog and click [New Staff].
- Enter the desired value in the 'Name' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Do not enter a value in the 'Date Of Birth' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired date in the 'Registration Date' field.
- Enter the desired value in the 'Office Address - Zip Code' field.
- Enter the desired value in the 'Office Telephone (1)' field.
- Enter the desired value in the 'Cellular Telephone' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the desired value in the 'Sex' field.
- Enter the desired value in the 'Staff EVV ID' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired value in the 'Email Address' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired value in the 'Staff EVV Type' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the "Categories/Taxonomy" section.
- Select "Create New" in the 'Category/Taxonomy' field.
- Enter the desired date in the 'Effective Date' field.
- Select the desired value in the 'Practitioner Category' field.
- Select the desired value(s) in the 'Discipline' field.
- Select the desired value(s) in the 'Practitioner Categories For Coverage' field.
- Click [Add Practitioner Categories] and [OK].
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvResourceUpdated" record since social security number is not required for the staff member.
- Click [Click To View Record].
- Validate all previously filed data is displayed.
- Validate the 'ssn' field contains "null".
- Close the report and the form.
- Access the 'Practitioner Information (Confidential)' form.
- Enter the desired value in the 'Social Security #' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvResourceUpdated" record for the new practitioner.
- Click [Click to View Record].
- Validate all previously populated data is displayed.
- Validate the 'ssn' field contains the value filed in the previous steps.
- Close the report and the form.
Scenario 3: Mobile CareGiver+ - Validate 'Require Staff Social Security Number' and 'Send Staff Social Security Number' fields in 'CarePOV Management' when SSN is required
Specific Setup:
- Avatar is configured to integrate with Mobile CareGiver+. Please note: This must be done by a Netsmart Representative.
- A program is defined with a value populated in the 'EVV Provider Organization ID' field in the 'Program Maintenance' form (Program A).
- A service code must be defined that has "Yes" selected in the 'Does This Service Require Electronic Visit Verification' field in the 'Service Codes' form and must be assigned to "Program A" (Service Code A).
- The 'Enable Mobile CareGiver+' field must be set to "Yes" in the "Electronic Visit Verification" section of the 'CarePOV Management' form with all required fields populated.
Steps
- Access the 'CarePOV Management' form.
- Select the "Electronic Visit Verification" section.
- Validate the 'Require Staff Social Security Number' field is displayed and is set to "Yes" by default when Mobile CareGiver+ is enabled.
- Validate the 'Send Staff Social Security Number' field is displayed and is set to "Yes" by default when Mobile CareGiver+ is enabled. Please note: this field will be set to "Yes" and disabled whenever "Yes" is selected for 'Require Staff Social Security Number'.
- Click [Submit].
- Access the 'Practitioner Enrollment' form.
- Enter any new value in the 'Select Staff' dialog and click [New Staff].
- Enter the desired value in the 'Name' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Do not enter a value in the 'Date Of Birth' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired date in the 'Registration Date' field.
- Enter the desired value in the 'Office Address - Zip Code' field.
- Enter the desired value in the 'Office Telephone (1)' field.
- Enter the desired value in the 'Cellular Telephone' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the desired value in the 'Sex' field.
- Enter the desired value in the 'Staff EVV ID' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Enter the desired value in the 'Email Address' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Enter the desired value in the 'Staff EVV Type' field. Please note: this is a required field for Mobile CareGiver+ integration.
- Select the "Categories/Taxonomy" section.
- Select "Create New" in the 'Category/Taxonomy' field.
- Enter the desired date in the 'Effective Date' field.
- Select the desired value in the 'Practitioner Category' field.
- Select the desired value(s) in the 'Discipline' field.
- Select the desired value(s) in the 'Practitioner Categories For Coverage' field.
- Click [Add Practitioner Categories] and [OK].
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' does not contain an "EvvResourceUpdated" record since 'Social Security #' is currently a required field for Mobile CareGiver+ integration based on the configuration in 'CarePOV Management'.
- Close the report and the form.
- Access the 'Practitioner Information (Confidential)' form.
- Enter the desired value in the 'Social Security #' field. Please note: this may be required field for Mobile CareGiver+ integration, depending on the configuration in 'CarePOV Management'.
- Click [Submit].
- Access the 'CareFabric Monitor' form.
- Enter the current date in the 'From Date' and 'Through Date' fields.
- Select "EvvResourceUpdated" in the 'Event/Action Search' field.
- Click [View Activity Log].
- Validate the 'CareFabric Monitor Report' contains an "EvvResourceUpdated" record for the new practitioner.
- Click [Click to View Record].
- Validate all previously populated data is displayed.
- Validate the 'ssn' field contains the value filed in the previous steps.
- Close the report and the form.
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Topics
• CarePOV Management
• Electronic Visit Verification
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