Audit Log Report
Generate a report that details information traffic between ProviderConnect and Avatar MSO.
- In the Main Menu, click Reports.
- Click Audit Log Report.
Click ProviderConnect > MSO (Outgoing)
View information traffic from ProviderConnect to Avatar MSO. - Select the report status.
- Select the agency.
- Enter the client ID.
- Select the record type.
- Enter the report date range.
- Click Generate Report.
Note: If a transmission was not successful (Status column displays "Errored"), click Resubmit to resend the file.
Click MSO > ProviderConnect (Incoming)
View information traffic from Avatar MSO to ProviderConnect.
- Select the record type and report status.
- Select the agency.
- Enter the client ID.
- Enter text to search.
- Enter the report date range.
- Click Generate Report.
If no selections are made the report displays all information for either transaction type.
