Skip to main content

Health Care Services Review (278) Request

Process 278 request files to create service authorizations (viewed through the Service Authorization form).

Avatar MSO > Care Management > Health Care Services Review (278) Request

  • All requests will be considered as "initial" requests.

  • All service authorizations created when a 278 request file is submitted will have a status of Pending.

Prerequisites:

  1. In the Options field:

  • Select Load File to load a health care services review (278) file into Avatar.

  • Select Compile File to assemble 278 information into a file.

  • Select Run Error Report to display a summary of errors encountered processing a health care services review 278 file.

  • Select Dump File to generate a text file of the compiled file.

  • Select Post File to submit a health care services review file to Avatar.

  • Select Delete File to remove a health care services review file.

  • Information in the file can be compiled again into another file.

  1. In the File Path/Name field, enter the path and name of the file to be loaded.

  2. In the Select File field, select the health care services review file.

  3. Click Process.