Standby Appointment Section

Use this section to check-in a client who does not have a previously scheduled appointment. Once a standby appointment is filed, it is available for Check Out.

• The Date and Site of the client appointment must be selected on the Check In section.
• To view the client's co-pay amount, the client's Financial Eligibility must be set up in myAvatar PM.

1. Enter the Standby Client Name or ID#, and select the appropriate client from the drop-down list.
2. Select an episode from the Episode drop-down list.
3. Select a program from the Program drop-down list.
4. Enter the Requested Service Name or Code, and select the appropriate service from the drop-down list.
5. Enter the Practitioner Name or ID#, and select the appropriate practitioner from the drop-down list.
6. In the Notify Practitioner of Arrival field, select Yes to send a notification to the practitioner at the scheduled appointment time. Select No to prevent the notification.
7. The Expected Self Pay Amount (e.g. Co-Pay And/Or Prev. Bal.) field defaults with the co-pay for the client. The amount in this field defaults from the client's self-pay liability as set up in the Financial Eligibility form for a self-pay guarantor.
8. In the Self Pay Amount Received At Check-In field, enter the co-pay amount the client has paid (if any). The client must have a self-pay guarantor.
   This field is available when the Pre Payment Service Code registry setting is enabled.
9. Select the type of payment from the Payment Code drop-down list.
   If a payment code has been defined in the Pre Payment Default Posting Code registry setting, it defaults into this field when an amount is entered in the Self Pay Amount Received At Check-In field. A different payment code may be selected.
10. Click File Standby Appointment to check in the client.
11. A receipt for the co-pay amount is generated if the system is configured to provide receipts in the Posting/Adjustment Codes Definition form of myAvatar PM.