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Authorizations

Prior authorizations are added as part of the Medicare Part D Predetermination of Benefits process. A prior authorization covers a specific quantity/days supply of the medication. If a prior authorization is required the D1 (POB) transaction will communicate this in the rejection message. An agency can contact the payers directly to obtain a prior authorization number for the specific claim submission. 

Typically, a prior authorization number is a one-time override for a specific dispensing (Rx# and Fill#). It is possible that the payer would use the same prior authorization number for future refills, however, it is more likely that a new prior authorization would need to be obtained for every fill cycle. The prior authorization number should cover a certain quantity of medication and a days supply. 

The prior authorization information is captured within RxConnect and then sent to myAvatar to file automatically within the Managed Care Authorization form. This information is then included within a D1 and B1 transaction. 

The following areas are required for authorizations:

Prior Authorization section (RxConnect)

RxConnect > RxSummary

Once the PoB is submitted and myAvatar assigns the guarantor, prior authorization data may be entered.

  • If a prior authorization is required, the D1 (POB) transaction will communicate this in the rejection message.
  • Prior authorizations cover a specific quantity/days supply of the medication.
  • The pharmacist can contact the payers directly to obtain a prior authorization number for the specific claim submission.
  • Launch the Prior Authorization from within the Pre-Determination of Benefits screen in RxConnect.

 

Select one of three choices:

  • Submit No Prior Authorization

  • Use Prior Authorization History (select from list)

  • Use Prior Authorization Entry (entered on the Prior Authorization section)

The following represents some of information that can be captured on the Prior Authorization screen: 

  • Auth Assignment Period
  • Guarantor ID/Name
  • Charge Code
  • Date Range for Prior Auth Number
  • Days Supply for Prior Auth Number
  • Prior Authorization Type
  • Prior Authorization Number

Managed Care Authorizations (Avatar PM)

All prior authorizations entered into RxConnect will be sent to myAvatar . The message received will automatically create a record within the Managed Care Authorizations form in myAvatar PM. The NCPDP-related prompts will be populated. Any edits necessary prior to billing will need to be made within the Managed Care Authorization form. 

myAvatar PM > Client Management > Account Management

This form manages service authorization records for a client. When a prior authorization has been obtained and entered in RxConnect, that information will populate the following NCPDP-related fields:

  • Guarantor Number

  • Guarantor Name

  • Authorization Number

  • Authorization Start Date

  • Authorization End Date

  • Service Code(s)

  • Type of Authorization

  • U/R Staff Person

  • Rx# for Pharmacy Charges - Added for NCPDP billing

  • Auth Assignment Period for Pharmacy Charges - Added for NCPDP billing

  • NCPDP Prior Authorization Type - Added for NCPDP billing

The liability distribution process is updated to assign only Pharmacy authorizations to a service if the authorization and the service have matching Rx numbers.

 

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