Paying Previous Copay And Coinsurance Balances
If a patient has paid for a previous copay/coinsurance balance, but that balance has not yet been entered into the system, this is the procedure for entering the payment:
Selectthe appointment from the date the copay was due.
Right click on the appointment.
Select Apply Patient Payment from the menu.
![]()
The image above shows the Apply Patient Payment.
The Apply Patient Payment will appear.
![]()
The image above shows the Apply Patient Payment window.
Apply the Copay / Coinsurance as needed. For instructions on entering these payments, please see the accompanying help manual article.