Reject orders
Path: Transactions>General>Process Signed Documents
Prerequisites: To reject orders, you need to have the appropriate privilege granted by the Netsmart Homecare administrator.
When you reject an order, the system generates a new order with the identical clinical information of the rejected order. You have to correct clinical items and then process the order again. If an order has been rejected by mistake, go to the Order Run and link the system-generated copy of this order again.
To reject an order:
- Select the order you want to reject in Orders tab of the Process Signed Documents window. You can reject only the orders with the status "P".
- In the Status field, select X.
- In the Rejection Reason field, select the reason. Important: You cannot undo the rejection once you save your changes.
- Save your changes.
The rejected orders disappear from the grid.
Associated pages
- About Orders
- Create orders
- Order statuses
- Create corrected order
- Manage and track orders
- Process orders workflow
- Define order run
- Select order run to process
- Print orders
- Approve orders
- Print corrected orders
- Reprint orders
- Reprint orders by patient or physician
- Reprint orders by order run
- Process signed documents window
- Process signed documents window - Orders tab
- Update status of signed orders